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Motorwerks BMW

Bloomington, MN

4.8
1,050 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,050 reviews

August 27, 2020

Andy Kelm has always provided excellent customer service and care to me. I really enjoy working with him. Thanks again for the superb service!! Diane Madison More

by Diane M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Kelm
August 25, 2020

The car dealer shop and sales man Shawn Simonet was awesome!!! Excellent service! I will recommend motor works BMW to all my friends, business associates! Thank you for the GREAT SERVICE!!!!!!! More

by Kmfischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cornell, Shawn Simonet, Stephanie Lovo
August 25, 2020

Exceeded expectation. Oil change and slow leak in tire. Staff undertook and resolved tire issue to my satisfaction. Service rep was helpful and kept me updated on car status. More

by Dse11091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Kelm, Tim Cady
Aug 26, 2020 -

Motorwerks BMW responded

We love knowing that we exceeded your expectations! Thank you for the kind review and we are always here for you if you need anything else.

August 25, 2020

Shawn Simonet is an incredible person human being and an amazing leader in customer service. It’s not an accident that he successful every person that knows him knows that. More

by Tom Fleetham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Aug 25, 2020 -

Motorwerks BMW responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and with the help of Shawn who provided amazing customer service. We value your business!

August 24, 2020

Motorwerks is the very best dealer & service center in the Twin Cities. My 2016 335iX GT has been maintained in the very best like-new condition with the help of Motorwerks knowledgeable & courteous sta More

by Diamond Cutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Guzman
Aug 24, 2020 -

Motorwerks BMW responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with us and we appreciate your business and kind words. We look forward to any future visits!

August 22, 2020

We had a tire go bad (these were run flat tires, so no spare tire) when we got there we were treated very well we had a couple of things to discuss with them, they listened and said they were going to tak More

by elouis46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 23, 2020 -

Motorwerks BMW responded

Thank you for the excellent review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 21, 2020

Andy provided great service. He was courteous and very professional ad clearly communicated what the problems were and costs associated with repairing the the car. More

by Rhonda’
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy service dept
Aug 22, 2020 -

Motorwerks BMW responded

Thank you for the great review, Rhonda. We will be sure to thank Andy for providing you with excellent service. We look forward to working with you again.

August 20, 2020

Sales representative made me feel very Comfortable and answered all my questions and was able to do a test drive and make a decision on the vehicle I wanted to Purchase More

by Gmoye22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Nguyen
Aug 20, 2020 -

Motorwerks BMW responded

Hi there, thank you for the amazing feedback! We're happy to hear your experience was positive. We hope you have a great day.

August 18, 2020

BMW Motorwerks Service is outstanding, and in particular, Craig Thompson who was absolutely amazing to work with. He was courteous, and extremely forthcoming with with the repairs that my BMW M Roadster nee More

by markramler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Thompson
Aug 18, 2020 -

Motorwerks BMW responded

Mark, thank you for taking the time to write a review! We are happy to hear you're satisfied with your repairs! We appreciate your positive feedback, and we'd love to assist you again soon.

August 12, 2020

BMW Motorwerks is a class act. Friendly, knowledgeable people from the front desk to sales to finance. Couldn’t be happier with my shiny new BMW or the purchasing experience. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Murray
Aug 13, 2020 -

Motorwerks BMW responded

Chris, thank you for the positive review and rating! We are delighted to know that you had a good experience with us and to know that our team was friendly and knowledgeable! We appreciate your business and we look forward to any future visits!

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