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Motorwerks BMW

Bloomington, MN

4.7
1,038 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,038 reviews

January 08, 2019

Updated Review - Dealership Made a Comeback I previously left a pretty rough review of Motorwerks BMW. Since that review, the team at Motorwerks has taken care of everything and been very graci More

by tracegarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Vosler, Stephen Cornell
Jan 11, 2019 -

Motorwerks BMW responded

Trace, Our sincere apologies for the frustrations you mention in your review. We do show though that the sales manager had in fact emailed with you. At one point in conversations, he was out of the office for over a week on a family emergency. The check left our accounting offices on 1/7 & you should hopefully receive that this week. As for the titling office, regarding plates. The State MNLARS debacle is the reason for the delays as is well published at news outlets that there is still a significant delay in their processing. Thank you for your patience & understanding. Sincerely, The Motorwerks BMW Team

December 31, 2018

Fast, Flexible, Easy to work with Worked with Tu to great success to purchase a CPO vehicle! Tu made the process of buying out-of-state very friendly while working with me on figuring More

by inutasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Doan
December 22, 2018

Great Experience Anthony Borrell was a pleasure to work with whilst looking for a new vehicle. Between Anthony and Stephen the BMW MOTORWERKS finance guru , I walked More

by Heidi Hatzmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Borrell, Stephen Cornell
December 17, 2018

Used Car - Painless - Tony Berg was a pleasure to work with They had the car I had been searching for at the right price. Made sure I was comfortable, and not pushing me to purchase anything. Delivery was short More

by BenzBrother
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Berg
Dec 18, 2018 -

Motorwerks BMW responded

We're glad that you enjoyed working with Tony! Thank you for taking the time to share your experience with us. Please let us know if we can assist you with anything else.

December 13, 2018

Great Experience My husband and I just recently bought a vehicle from them....Tu Doan provided us with excellent service! Their was also a lot of inventory for us to p More

by Hopey5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Doan
Dec 15, 2018 -

Motorwerks BMW responded

Thank you for taking the time to share your five-star review with us! It's great knowing that our team provided you with excellent service while you were purchasing your new vehicle. Congratulations on the new ride! We hope you enjoy every second of it.

December 10, 2018

Thank you Shawn! I just purchased my second vehicle from Shawn Simonet. What a great experience. He is kind, humble, and friendly. He understands what I'm looking for More

by Jo Peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heller , Shawn Simonet, Darius Chapes
Dec 11, 2018 -

Motorwerks BMW responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer and that Shawn has always been so helpful. It is great to know that Sean is kind, humble, and friendly during your visits. We are delighted to know that your experiences have gone so well and that Sean always gets you good deals. We apprecaite your kind words and we are glad that you came to visit us at the sales event after Darius contacted you. Have a good day!

December 04, 2018

Successful, Efficient Purchase of a 750Xi This dealership provides excellent support to the sales process with information and honest discussion. We have purchased four cars at this dealershi More

by GreggV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Rodriguez in Finance, Leo Guzman
Dec 05, 2018 -

Motorwerks BMW responded

Hello GreggV, Congratulations on your new BMW! Thank you for your recommendation and sharing your shopping experience with us. We're so glad to see our team took wonderful care if you. If there is anything else we can assist you with, please let us know.

December 03, 2018

Great experience Worked with the amazing Jay Chang. He went above and beyond. Jay was patient and addressed all my concerns. He is an amazing person, did you know he More

by BMW4Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Chang
Dec 04, 2018 -

Motorwerks BMW responded

Thank you for sharing your experience with Jay! We're so happy to hear he went above and beyond for you during your visit. Come back and see us again anytime!

December 03, 2018

Leasing I worked with Dylan at least 4 times over the years. I think that says it all. He is the absolute best. Very knowledgeable and has a great personali More

by Harley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Fernandes
Dec 03, 2018 -

Motorwerks BMW responded

Thank you for taking the time to review us! We're glad Dylan has always provided you with a wonderful experience. Come back and see us anytime!

December 01, 2018

Just ask for Leo! Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down More

by mattgarlough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Guzman, Stephanie Lovo
Dec 02, 2018 -

Motorwerks BMW responded

Thank you for taking the time to recognize Leo! It's great to know that he was a valuable asset to your experience with us. We look forward to serving you again in the future.

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