
Motorwerks BMW
Bloomington, MN
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New car purchase Both Sonja Olin and Oliver Rathkin were very helpful, courteous, and responsive to my questions. The buying experience was very positive. Kyle has nee Both Sonja Olin and Oliver Rathkin were very helpful, courteous, and responsive to my questions. The buying experience was very positive. Kyle has neen kmowledgable and helpful in his assistance learning all vehicle features. More
Wonderful experience working with Cali Sokuu! I had such a great experience buying CPO here! We worked with Cali Sokuu and he made the process so easy and enjoyable. He really listened and helped I had such a great experience buying CPO here! We worked with Cali Sokuu and he made the process so easy and enjoyable. He really listened and helped us narrow down what we were looking for and spent extra time going through all of the details. He never pressured us to make a decision quickly - which was so appreciated. Will definitely be coming back! More
Great Buying Experience. I had a great buying experience with Shawn Simonet, he delivered what he promised and pointed out to me things I had missed. I will be back Shawn....G I had a great buying experience with Shawn Simonet, he delivered what he promised and pointed out to me things I had missed. I will be back Shawn....God Willing. Ken. More
Great Sales person The salesperson was very informative, answered all my questions so I understood the features and benefits of the vehicle I purchased. The guy that did The salesperson was very informative, answered all my questions so I understood the features and benefits of the vehicle I purchased. The guy that did the paperwork upstairs was very good and explained everything in great detail. More
Very good experience! We worked with Sonja Olin and Jay Chang. She was the sales person and Jay was their former Genius that is now moving into sales. His knowledge of the We worked with Sonja Olin and Jay Chang. She was the sales person and Jay was their former Genius that is now moving into sales. His knowledge of the specific model we were buying was amazing. It helped us bettter understand a very complex vehicle. Sonja was very professional, knew her stuff very well and never hesitated to listen and reply properly. Everyone else we interacted with was gracious and thanked us for our business. More
Fantastic new car shopping experience! I needed a car quickly to replace my 2015 X5 that was water damaged in August and ever since have been looking for a new one with both color and optio I needed a car quickly to replace my 2015 X5 that was water damaged in August and ever since have been looking for a new one with both color and options exactly meet my needs. The fact that living 300 miles away from Motorwerks limits what I can do to find my dream car. Nonetheless, my sales advisor Shawn Simonet made several critical recommendations and patiently answered all questions I had in a span of 3 weeks - all through emails so I can keep a record of our conversations. The transaction was swiftly done - 30 minutes of paperwork signing on my way to west coast and 20 minutes of on-site visit to pick up my new car ten days later. It was absolutely a 100% positive car shopping experience! And this won't happen without Shawn's understanding and assistance. More
Best car shopping experience! My Sales Professional was Shawn Simonet. I cannot day enough about what an amazing job he did. He had to pull a rabbit out of his hat and he did. He l My Sales Professional was Shawn Simonet. I cannot day enough about what an amazing job he did. He had to pull a rabbit out of his hat and he did. He listens to your wants and needs and he is the guy that will get you there! He works very hard to get you what you want. Everyone I came in contact with was fantastic! I recommend everyone to BMW and specifically, Shawn, he does not disappoint! More
All around excellent - White glove treatment Our Client Advisor was Shawn Simonet. We just received our 430XI hard top convertible. Shawn was just fantastic. He was always on top of things, well Our Client Advisor was Shawn Simonet. We just received our 430XI hard top convertible. Shawn was just fantastic. He was always on top of things, well organized and regular follow through. He wanted to make sure that there were "finger-prints" on the car - very particular. Thank you and Go Shawn!!! More
I feel cheated I purchased a certified pre-owned vehicle recently. I had an experience that I thought was genuine but I now realize, until they get your money in th I purchased a certified pre-owned vehicle recently. I had an experience that I thought was genuine but I now realize, until they get your money in their pockets, it's ok to appear cheerful, helpful and resourceful. My salesperson was Dave Fuchs. I test drove my vehicle and I noticed a sound when I braked. It was brought to his attention and the attention of the manager, whose name I do not remember. They assured me that the reason for the sound I heard was the fact that the tires were new and that there was something similar to armor all on them, They assured me that the sound would disappear due to this. I was very aware that there was not a warranty on the vehicle once it left the lot and so I took them at their word. Dave called within a couple days and asked me if I still heard the sound and I said no. However, shortly after that, the sound came back. I called him and told him about it. He reminded me of the lack of warranty on my vehicle. I acknowledge that except I had advised and alerted them about this issue before the completion of my purchase of this vehicle and they assured me that everything was ok, He said he would speak to his manager and that he would get back to me. Two weeks passed and I heard absolutely nothing. I called again and asked him about his integrity and giving me his word about getting back to me. He was quite nonchalant and I just dropped it. I cannot believe that they did this. If this problem started after leaving the dealership then I would not have felt cheated. I have absolutely no respect for Motorwerks BMW for disrespecting me like this. I am hurt and disappointed. Oh, it's been two months and I still have not received my plates and my registration. Sharon C More
Awesome! After being scammed by BMW Minnetonka I decided to come over to Motorwerks BMW. I worked with sales rep Edin Salihovic who got me twice as much on my After being scammed by BMW Minnetonka I decided to come over to Motorwerks BMW. I worked with sales rep Edin Salihovic who got me twice as much on my trade-in than Minnetonka offered, was able to finance me with less money down than Minnetonka, and I found a car that I absolutely love at Motorwerks because they have a larger selection than the other BMW dealerships. Edin was kind, honest, patient, cooperative, and not pushy. He treated me with so much respect as a Female buyer and made this whole experience easy and less stressful. I love my Pre-Owned Certified X1! More