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Motorwerks BMW

Bloomington, MN

4.7
1,035 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,035 reviews

October 13, 2018

New car purchase Both Sonja Olin and Oliver Rathkin were very helpful, courteous, and responsive to my questions. The buying experience was very positive. Kyle has nee More

by C A M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Rathkin, kyle ? , Sonja Olin
October 12, 2018

Wonderful experience working with Cali Sokuu! I had such a great experience buying CPO here! We worked with Cali Sokuu and he made the process so easy and enjoyable. He really listened and helped More

by mkh13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cali Soku
October 05, 2018

Great Buying Experience. I had a great buying experience with Shawn Simonet, he delivered what he promised and pointed out to me things I had missed. I will be back Shawn....G More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Oct 06, 2018 -

Motorwerks BMW responded

Ken, thank you for taking the time to share your review. We are pleased to hear that you had a wonderful buying experience with us, and will make sure to thank Shawn for making a positive impact on your visit. If there is anything further we can do for you, please do not hesitate to reach out to us at any time!

October 03, 2018

Great Sales person The salesperson was very informative, answered all my questions so I understood the features and benefits of the vehicle I purchased. The guy that did More

by carlo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The paperwork gentleman, was very good and the technolgy piece suoer great, Ayman Hassanein , David Fuhs
October 01, 2018

Very good experience! We worked with Sonja Olin and Jay Chang. She was the sales person and Jay was their former Genius that is now moving into sales. His knowledge of the More

by Gouda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Chang, Sonja Olin
October 01, 2018

Fantastic new car shopping experience! I needed a car quickly to replace my 2015 X5 that was water damaged in August and ever since have been looking for a new one with both color and optio More

by gist0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Heeren, Shawn Simonet
October 01, 2018

Best car shopping experience! My Sales Professional was Shawn Simonet. I cannot day enough about what an amazing job he did. He had to pull a rabbit out of his hat and he did. He l More

by Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
September 29, 2018

All around excellent - White glove treatment Our Client Advisor was Shawn Simonet. We just received our 430XI hard top convertible. Shawn was just fantastic. He was always on top of things, well More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fianance - Jor Ca, Shawn Simonet
September 29, 2018

I feel cheated I purchased a certified pre-owned vehicle recently. I had an experience that I thought was genuine but I now realize, until they get your money in th More

by sharscott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Fuhs
Sep 27, 2018 -

Motorwerks BMW responded

Hello Sharon, After working with you to purchase your AS IS 2008 Mercury that was sold wholesale to the public due to it having 140,000 miles, we are greatly dismayed to learn of your version of events. From the paperwork that was signed by you to finalize the sale, this was not a certified pre-owned vehicle and was not advertised as such. The paperwork also acknowledged the AS IS nature of the sale which you fully agreed to. Therefore, we are surprised to read your comments implying differently. If there were any questions/concerns about the paperwork you signed, we were more than happy to address and we did reach out to you to see how you were enjoying your Mercury because we do care. At the time, you did not mention anything to us regarding your concerns. It was not until now, months later, that we have learned of this and have you stated your intentions to launch a social media posting to incorrectly address items that we are not legally responsible for as you know from the paperwork agreement. Please know we are more than happy to respectfully go over your paperwork with you and answer any questions you have in regards to our policies and procedures. However, we can not violate the contract you signed. Best, Motorwerks BMW

September 28, 2018

Awesome! After being scammed by BMW Minnetonka I decided to come over to Motorwerks BMW. I worked with sales rep Edin Salihovic who got me twice as much on my More

by L.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edin Salihovic
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