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Motorwerks BMW
Bloomington, MN
1,038 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 29, 2018
All around excellent - White glove treatment Our Client Advisor was Shawn Simonet. We just received our 430XI hard top convertible. Shawn was just fantastic. He was always on top of things, well Our Client Advisor was Shawn Simonet. We just received our 430XI hard top convertible. Shawn was just fantastic. He was always on top of things, well organized and regular follow through. He wanted to make sure that there were "finger-prints" on the car - very particular. Thank you and Go Shawn!!! More
by Marcus
Employees Worked With
Fianance - Jor Ca, Shawn Simonet
September 29, 2018
I feel cheated I purchased a certified pre-owned vehicle recently. I had an experience that I thought was genuine but I now realize, until they get your money in th I purchased a certified pre-owned vehicle recently. I had an experience that I thought was genuine but I now realize, until they get your money in their pockets, it's ok to appear cheerful, helpful and resourceful. My salesperson was Dave Fuchs. I test drove my vehicle and I noticed a sound when I braked. It was brought to his attention and the attention of the manager, whose name I do not remember. They assured me that the reason for the sound I heard was the fact that the tires were new and that there was something similar to armor all on them, They assured me that the sound would disappear due to this. I was very aware that there was not a warranty on the vehicle once it left the lot and so I took them at their word. Dave called within a couple days and asked me if I still heard the sound and I said no. However, shortly after that, the sound came back. I called him and told him about it. He reminded me of the lack of warranty on my vehicle. I acknowledge that except I had advised and alerted them about this issue before the completion of my purchase of this vehicle and they assured me that everything was ok, He said he would speak to his manager and that he would get back to me. Two weeks passed and I heard absolutely nothing. I called again and asked him about his integrity and giving me his word about getting back to me. He was quite nonchalant and I just dropped it. I cannot believe that they did this. If this problem started after leaving the dealership then I would not have felt cheated. I have absolutely no respect for Motorwerks BMW for disrespecting me like this. I am hurt and disappointed. Oh, it's been two months and I still have not received my plates and my registration. Sharon C More
by sharscott3
Employees Worked With
David Fuhs
September 28, 2018
Awesome! After being scammed by BMW Minnetonka I decided to come over to Motorwerks BMW. I worked with sales rep Edin Salihovic who got me twice as much on my After being scammed by BMW Minnetonka I decided to come over to Motorwerks BMW. I worked with sales rep Edin Salihovic who got me twice as much on my trade-in than Minnetonka offered, was able to finance me with less money down than Minnetonka, and I found a car that I absolutely love at Motorwerks because they have a larger selection than the other BMW dealerships. Edin was kind, honest, patient, cooperative, and not pushy. He treated me with so much respect as a Female buyer and made this whole experience easy and less stressful. I love my Pre-Owned Certified X1! More
by L.J
Employees Worked With
Edin Salihovic
September 24, 2018
Bought a certified pre-owned 328i xDrive series. It was a great experience buying a certified pre-owned 3 series from them. They are very professional and did not try to push me into making a decisio It was a great experience buying a certified pre-owned 3 series from them. They are very professional and did not try to push me into making a decision. I highly recommend working with Earl at BMW Motorwerks. Earl is very knowledgeable, thorough, and friendly. More
by menace
Employees Worked With
Earl Pratt
September 24, 2018
Excellent experience with salesman Tu Doan Salesman Tu Doan was very knowledgeable and provided me with an excellent car buying experience. I was very satisfied with the whole process and would Salesman Tu Doan was very knowledgeable and provided me with an excellent car buying experience. I was very satisfied with the whole process and would recommend Tu to anyone looking to buy a car from this dealership. More
by purchased used car from BMW
Employees Worked With
Tu Doan
September 22, 2018
Excellent attention to detail Working with Duayne Weir was enjoyable and educational. Duayne took the time to explain the car fax report, which I had never looked at in great deta Working with Duayne Weir was enjoyable and educational. Duayne took the time to explain the car fax report, which I had never looked at in great detail. Duayne followed up with phone calls to ask if I had any questions and was very personable. I purchased a used vehicle at a very low price compared to most sales I'm sure this dealership does, but Duayne treated my like any customer would want to be treated. I would recommend Duayne to anyone in the market for a car. More
by Satisfied Customer
Employees Worked With
Duayne Weir
September 22, 2018
Outstanding purchase experience with Dylan Fernandes I highly recommend working with Dylan at BMW Motorwerks. Dylan is very knowledgeable, thorough, and friendly. He quickly helped me narrow down a unive I highly recommend working with Dylan at BMW Motorwerks. Dylan is very knowledgeable, thorough, and friendly. He quickly helped me narrow down a universe of options to the exact vehicle that had the features that were important to me. The entire purchase process was detailed, professional, and efficient. It was a pleasure to work with Dylan, and he will be the first person I talk to when I need my next vehicle. More
by S Althoff
Employees Worked With
Dylan Fernandes
September 21, 2018
Excellent customer service Working with Tim Cady and Stephanie Lovo was a great experience. They were knowledgeable, professional, personable and made the experience of returnin Working with Tim Cady and Stephanie Lovo was a great experience. They were knowledgeable, professional, personable and made the experience of returning my leased BMW and purchasing a new BMW relaxing and very enjoyable! Thanks to them the process was seamless and efficient. More
by Madison
Employees Worked With
Tim Cady, Stephanie Lovo
September 16, 2018
Our Salesman Anthony Borrell was great! Our salesman Anthony Borrell did an outstanding job helping us out. He took the time to answer every question I had and really worked hard to insure m Our salesman Anthony Borrell did an outstanding job helping us out. He took the time to answer every question I had and really worked hard to insure me and my family had a great experience. I would recommend anyone to stop by and talk with this guy. Anthony, hats off to you and thanks for all the help! More
by Jake Riggs
Employees Worked With
Anthony Borrell, Stephen Cornell
September 15, 2018
Fast and pleasant experience Saw car on Thursday, bought on Friday. Very good experience. Car was clean. and Duayne did two test drives with me. Also he helped me to bring the c Saw car on Thursday, bought on Friday. Very good experience. Car was clean. and Duayne did two test drives with me. Also he helped me to bring the car down to my place. He's excellent salesmen and employee. Thanks a lot! More
by somkachan
Employees Worked With
Duayne Weir
