
Motorwerks BMW
Bloomington, MN
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Returned my bmw filthy and hand grease all over door. Went in for a recall on my airbag...guy calls up stating my car needs 5k worth of work? Seriously. Didn’t authorize them to go thru my bmw. Did things Went in for a recall on my airbag...guy calls up stating my car needs 5k worth of work? Seriously. Didn’t authorize them to go thru my bmw. Did things that were not authored to even touch. Car went in on tow truck because it was 3 hours to my nearest dealer. Upon return of my car, battery was dead and the car has a no wash sign on the dash. It was filthy. Spotless when left. Car has grease marks all up and down the drivers side door. Grease fingerprints all over the window and driver seat. Will never go there again and will tell everyone that thief service stinks. More
Excellent Customer Service My experience at Motorwerks BMW has always been top of the line, and my most recent visit was no exception. Shawn was extremely helpful and found the My experience at Motorwerks BMW has always been top of the line, and my most recent visit was no exception. Shawn was extremely helpful and found the vehicle that was perfect for me. I am very happy with how smoothly everything went. No pressure whatsoever! I highly recommend Shawn to anyone who is looking to purchase or lease. More
1st BMW - Excellent Experience! I was out looking for a new car and considering a variety of options. A good friend of mine referred me to Shawn. Within minutes Shawn identified a I was out looking for a new car and considering a variety of options. A good friend of mine referred me to Shawn. Within minutes Shawn identified a couple of different options for cars along with buy vs. lease options. Shawn is incredibly knowledgable not only about BMWs but how they stack up against the others. I was sold on the BMW and walked away feeling confident I made the right choice. The sales experience was the best I've had. There wasn't any haggling/back in forth with "let me talk to my manager" for hours on end. If you're serious about buying a new car - go see Shawn. He know's his stuff and he'll get you taken care of in record time. More
Great Lease Experience - Great X5 !! We had just started looking to upgrade our X5 and came in for service at Motorwerks. Servicing our existing X5 was seamless, and we had the opportuni We had just started looking to upgrade our X5 and came in for service at Motorwerks. Servicing our existing X5 was seamless, and we had the opportunity to meet with Shawn on our options for something new. Well Shawn went out of his way to listen to what we needed, narrow down exactly what we wanted and got us in on a new lease in what was an entirely pain-free experience. Shawn is knowledgeable and helpful without ever pushing. He went above and beyond to get us the X5 we wanted in record time! It's appreciated, and we'd recommend Shawn as our go-to sales person to anyone who asks. Thanks Shawn! More
Second BMW purchased from Tim Cady, best of the best Our daughter has her BMW serviced at Motorwerks and receives excellent service. We just purchased our second BMW from Tim Cady at Motorwerks and th Our daughter has her BMW serviced at Motorwerks and receives excellent service. We just purchased our second BMW from Tim Cady at Motorwerks and the experience gets better and better. An honest dealership and Tim is a honest trustworthy salesperson. In a few years we will be back to see Tim again. We have sent friends to the dealership and they echo the same feelings, great dealership and Tim is the BEST. More
Excellent I have purchased 4 vehicles and traded in 3 vehicles at Motorwerks BMW since last 6 years. I have met Leo for my first purchase of BMW in 2012 and sin I have purchased 4 vehicles and traded in 3 vehicles at Motorwerks BMW since last 6 years. I have met Leo for my first purchase of BMW in 2012 and since then I have been working with him. Leo is extremely helpful and pleasant to deal with. My experience of purchasing 2018 X5 is very pleasant and Leo is very helpful and informative through entire process. He worked tirelessly to ensure I had the best experience while we worked out the deal. I received a great deal on my car and Leo made sure that I continued to be satisfied by following up with me days later to see how things were going. Leo is the reason that BMW has become our household brand. I would give him a 10/10 star rating for his dedication and customer support. I will continue to do business with Leo in years to come. More
Lease Shawn was very easy to work with. His professionalism and ability to move quickly made the entire process smooth and easy. We walked in with and out Shawn was very easy to work with. His professionalism and ability to move quickly made the entire process smooth and easy. We walked in with and out within 3 hours from start to finish. I would recommend Shawn to anyone looking for a BMW. More
Great service This is my second purchase through Ed. I had a great experience and received top notch service. He took care of everything in a very timely manner and This is my second purchase through Ed. I had a great experience and received top notch service. He took care of everything in a very timely manner and got me on the road in my new car. More
I'd recommend working with Shawn whenever buying a car Shawn really knows what he's doing when it comes to finding the right cars, and made this process easy for me. He was totally transparent about how th Shawn really knows what he's doing when it comes to finding the right cars, and made this process easy for me. He was totally transparent about how they evaluate the cars and the work a car may need done (since I bought an older 2005 automobile this was a consideration for me), and he also made sure I was comfortable purchasing the car inside and out. He even showed me several ways to save money like where to find car parts if needed. Was very helpful and not pushy, just there to make sure it was an easy and honest process. More
Great Experience The whole process was seamless - Shawn was very helpful and went above and beyond to make sure I was happy. He kept me informed the whole time and hel The whole process was seamless - Shawn was very helpful and went above and beyond to make sure I was happy. He kept me informed the whole time and helped me make the best choice for my situation.Thanks again! More