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Motorwerks BMW

Bloomington, MN

4.7
1,038 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,038 reviews

August 15, 2018

Quick/No Hassle Shawn was really easy to work with. We went in to see a specific used vehicle. He gave us the privacy to make decisions and was very accommodating wit More

by MindySylte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
August 14, 2018

Always a good experience I dread car shopping but Motorworks makes it as easy as possible. Shawn really listened to what I was looking for and patiently worked to help find i More

by KS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet, Stephanie Lovo
August 03, 2018

Continued excellence This is my fourth vehicle with Motorwerks and the experience once again continued to be outstanding. I worked with Brad Wicklund who was exceptionally More

by Sn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Wicklund
July 31, 2018

Smooth and easy I knew I wanted to stay with Motorwerks because everyone is so nice. Shawn was very flexible in how he negotiated. We talked and text. I liked Shawn More

by MinneapolisT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodriguez (finance) Stephanie Levo (lease return), Ty Hibbs, Shawn Simonet
July 31, 2018

Returned my bmw filthy and hand grease all over door. Went in for a recall on my airbag...guy calls up stating my car needs 5k worth of work? Seriously. Didn’t authorize them to go thru my bmw. Did things More

by Bmwlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 15, 2018 -

Motorwerks BMW responded

Keith / Ethan, We are very concerned by your statements. Your '02 BMW was here only for an airbag recall which does not involve any grease, oil etc. Please address that concern with your tow truck driver as our tech had clean new gloves on & a clean uniform on. Every car that comes in gets a free multi-point inspection, this is standard in the industry. We never worked on anything unauthorized nor did we do anything other than the airbag recall. Your BMW was not washed due to a side mirror that was poorly glued on that we deemed unsafe to go thru the wash. Please address your cleanliness concerns, condition after towing, concerns on other items you claim were touched with the tow truck driver company. The Motorwerks BMW Team

July 30, 2018

Excellent Customer Service My experience at Motorwerks BMW has always been top of the line, and my most recent visit was no exception. Shawn was extremely helpful and found the More

by LB
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
July 30, 2018

1st BMW - Excellent Experience! I was out looking for a new car and considering a variety of options. A good friend of mine referred me to Shawn. Within minutes Shawn identified a More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
July 30, 2018

Great Lease Experience - Great X5 !! We had just started looking to upgrade our X5 and came in for service at Motorwerks. Servicing our existing X5 was seamless, and we had the opportuni More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
July 29, 2018

Second BMW purchased from Tim Cady, best of the best Our daughter has her BMW serviced at Motorwerks and receives excellent service. We just purchased our second BMW from Tim Cady at Motorwerks and th More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isis in the business office is also the BEST. Alwyas helpful responding to my endless e-mail questions, Tim Cady
July 24, 2018

Excellent I have purchased 4 vehicles and traded in 3 vehicles at Motorwerks BMW since last 6 years. I have met Leo for my first purchase of BMW in 2012 and sin More

by Krishna Muppaneni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Guzman
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