
Motorwerks BMW
Bloomington, MN
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Very positive experience! Duayne was very friendly and helpful, and we thoroughly enjoyed working with him. His knowledge about the warranty was very accurate and different th Duayne was very friendly and helpful, and we thoroughly enjoyed working with him. His knowledge about the warranty was very accurate and different that what others had told us, so we appreciated his expertise in this area. We would definitely recommend working with Duayne! More
Great Experience! I initially saw the car that I purchased on-line and was quickly contacted by Shawn after expressing interest. I do not live in the Minneapolis area I initially saw the car that I purchased on-line and was quickly contacted by Shawn after expressing interest. I do not live in the Minneapolis area so I was dependent on Shawn to give me details about the vehicle prior to making a decision about whether I wanted to go visit the dealership in person. Shawn took it upon himself to review all of the service records as well as do a physical inspection. His description could not have been more accurate. Shawn was very accommodating in terms of my schedule and made sure all of the purchase details went smoothly. I could not have had a better purchase experience. More
Excellent service! Fantastic experience! I have purchased several vehicles over the years, and recently had my 4th transaction with Motorwerks BMW. This was the first timed I’ve worked with S I have purchased several vehicles over the years, and recently had my 4th transaction with Motorwerks BMW. This was the first timed I’ve worked with Shawn Simonet, and I have to say, working with Shawn and Ty Hibbs, has been the best vehicle buying experience I’ve had so far. Not only are they both highly professional, and very knowledgeable, they are both excellent listeners. I truly felt as if Shawn and Ty were more interested in helping me, than “selling me” and I couldn’t be happier with my new vehicle, and with the program that Shawn structured for me. If you’re in the market to purchase or lease a new or used vehicle, I just can’t recommend Shawn and Ty enough! More
Shawn Simonet My husband and I have bought many vehicles over the years and this is our second purchase from Motorwerks Bmw. Shawn was easy to deal with and so help My husband and I have bought many vehicles over the years and this is our second purchase from Motorwerks Bmw. Shawn was easy to deal with and so helpful with any questions we had. He was very knowledgeable with the vehicle we purchased and spent a lot of time with us going over everything. I highly recommend Shawn and Motorwerks BMW. More
Do not go to Motorwerks BMW, its horrible service and price. This morning I had an appointment (which I made in online 2 weeks ago), the service guy name Mike Trok was extremely rude to me. He just drew the conc This morning I had an appointment (which I made in online 2 weeks ago), the service guy name Mike Trok was extremely rude to me. He just drew the conclusions about my issue saying in order to diagnosis the car I have to pay $295 and didn't know how log will it takes. First of all, he did not welcome me, no greetings, did not ask my name, straight asked me what was my issue and asked me where did I get this car, It sounded like I am a brown guy not supposed to drive a BMW. However, I told my issue about USB audio and he went inside and grab BMW USB and told me my USB is broken which was not true. Then he looked at my tag, and dealership logo and told me I did not purchased my car from them So, I have to pay $295 just to see the USB connections. I told him I have the extended warranty and then he replied me that I don't have any warranty and my vehicle is out of warranty. So, after two weeks of waiting for the appointment, I was happy to see the service advisor but as soon as I saw Mr. Mike and his freaking attitude and rude behavior, I lost all of my morning excitement and he made my day so miserable. I felt like Mr. Mike just racially profiled me based on my color and English accent. Since I am a brown guy from Florida. I had seven BMW in my life, I know a lot of BMW dealership and service from south Florida to Chicago to Minneapolis very well. I never seen any BMW service advisor so rude like MR. MIKE. My regular dealership is BMW Minnetonka. They are way way better than this location. Please be advise, if anyone needs service for BMW and MINI don't choose this locations, they are extremely rude and services are horrible, use BMW service elsewhere. More
Great BMW guy Helpful, knowledgeable and will go the extra mile to insure satisfaction. I love doing business with Dylan and recommend him and the dealer wholehea Helpful, knowledgeable and will go the extra mile to insure satisfaction. I love doing business with Dylan and recommend him and the dealer wholeheartedly. Ivan More
CPO Purchase Excellent Experience I bought a 5 series CPO from this dealership. It was my first buying experience of buying a bmw as well as with this dealership. I would recommen I bought a 5 series CPO from this dealership. It was my first buying experience of buying a bmw as well as with this dealership. I would recommend SAM in CPO sales who made this buying experience effortless and quick. SAM is professional and values you as a customer. He got me a car that perfectly matches my taste and budget. SAM is the guy to look for at this dealership!!! More
Satisfied first time buyer Hi Matt. I just wanted to take a moment to let you know about our experience with your team. First I want to congratulate you on the world class ope Hi Matt. I just wanted to take a moment to let you know about our experience with your team. First I want to congratulate you on the world class operation you are managing. I was humbled by the high quality of store I was met with, and even though I was purchasing a used vehicle, I felt that I was given top notch treatment. Tu Doan did a great job of presenting this 2012 Sienna to us and since we are from out of town he took the time to send us a walkaround video of the van. He also spent additional time making sure we were completely aware of the actual condition of the van. We were very pleased with the overall condition of the van and we feel we were treated very well and that the price was very fair. I can see from how Tu was running from task to task that we were not the only customer he had at that moment. I noticed after we were done that I had a notice to set up an appointment with Tu sitting in my junk folder, my apologies to Tu for what was probably an unexpected visit from us. Thank you all very much and kudos to you for a very well run operation, it was treat to do business with you. More
Caring sales people Shawn Simonet was accommodating and invested in finding the perfect car for me. He was caring, courtesy, and did not put any pressure on that some sal Shawn Simonet was accommodating and invested in finding the perfect car for me. He was caring, courtesy, and did not put any pressure on that some sales people tend to do. Highly recommend. More
Shawn is Amazing -Walked into the dealership expecting to purchase a Mercedes for 23k plus an extended warranty plan, but Shawn asked if I was sold on it or if i was w -Walked into the dealership expecting to purchase a Mercedes for 23k plus an extended warranty plan, but Shawn asked if I was sold on it or if i was willing to look at one of the BMWs they just got in. My initial thought, "he's going to try to sell me a higher priced vehicle.' Not only was the BMW significantly less than the Mercedes, but it was still under warranty for another 22 months. Blew my mind to have a salesman offer me a lower priced option. I would highly recommend Shawn to anyone who is in the market for a new or used vehicle. He listens to your needs and finds the best options for you. 10/10. More