
Motorwerks BMW
Bloomington, MN
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Satisfied first time buyer Hi Matt. I just wanted to take a moment to let you know about our experience with your team. First I want to congratulate you on the world class ope Hi Matt. I just wanted to take a moment to let you know about our experience with your team. First I want to congratulate you on the world class operation you are managing. I was humbled by the high quality of store I was met with, and even though I was purchasing a used vehicle, I felt that I was given top notch treatment. Tu Doan did a great job of presenting this 2012 Sienna to us and since we are from out of town he took the time to send us a walkaround video of the van. He also spent additional time making sure we were completely aware of the actual condition of the van. We were very pleased with the overall condition of the van and we feel we were treated very well and that the price was very fair. I can see from how Tu was running from task to task that we were not the only customer he had at that moment. I noticed after we were done that I had a notice to set up an appointment with Tu sitting in my junk folder, my apologies to Tu for what was probably an unexpected visit from us. Thank you all very much and kudos to you for a very well run operation, it was treat to do business with you. More
Caring sales people Shawn Simonet was accommodating and invested in finding the perfect car for me. He was caring, courtesy, and did not put any pressure on that some sal Shawn Simonet was accommodating and invested in finding the perfect car for me. He was caring, courtesy, and did not put any pressure on that some sales people tend to do. Highly recommend. More
Shawn is Amazing -Walked into the dealership expecting to purchase a Mercedes for 23k plus an extended warranty plan, but Shawn asked if I was sold on it or if i was w -Walked into the dealership expecting to purchase a Mercedes for 23k plus an extended warranty plan, but Shawn asked if I was sold on it or if i was willing to look at one of the BMWs they just got in. My initial thought, "he's going to try to sell me a higher priced vehicle.' Not only was the BMW significantly less than the Mercedes, but it was still under warranty for another 22 months. Blew my mind to have a salesman offer me a lower priced option. I would highly recommend Shawn to anyone who is in the market for a new or used vehicle. He listens to your needs and finds the best options for you. 10/10. More
Great customer service . Knows the vehicles to help make an informed decision and answers all questions. The whole buying process was smooth from start to finish. . Knows the vehicles to help make an informed decision and answers all questions. The whole buying process was smooth from start to finish. More
Purchased a new M5 Dylan was an absolutely incredible guide as I purchased this new car - I ended up custom ordering a car and having a few modifications done, all with Dylan was an absolutely incredible guide as I purchased this new car - I ended up custom ordering a car and having a few modifications done, all with a very tight window to lock-in some specials. Dylan somehow pulled off what I thought were miracles to get everything done and delivered everything on the dot. Under-promised and over-delivered all the way through! More
Shawn is amazing! The best. Second BMW from Shawn. We came with the only intention of finding him. We waited for him to become free. He went up and beyond where most salesman wo Second BMW from Shawn. We came with the only intention of finding him. We waited for him to become free. He went up and beyond where most salesman wouldn’t. He had car delivered to my residence two hours away and took trade back to dealership. I’m not the easiest client to deal with. And he was awesome!! Don’t buy from anyone else, anywhere. More
Most informative and straight to the point I was immediately helped upon entering the building and Duayne Weir connected with me at the front desk; He was respectful and polite and helpful in I was immediately helped upon entering the building and Duayne Weir connected with me at the front desk; He was respectful and polite and helpful in finding several choices or 2 series BMW to drive and review. He spent time with me uninterrupted on two separate visits and we came to a mutual agreement which I am very happy about. I'm very pleased with Duayne's approach and thorough explanations and in car demonstrations; Thanks much! More
First impression Neil O'Mara, was the salesman that approached us on our first visit. Neil greeted us with a nice smile, made good eye contact, and introduced himself Neil O'Mara, was the salesman that approached us on our first visit. Neil greeted us with a nice smile, made good eye contact, and introduced himself with a friendly handshake. He was a good listener to our interest and answered our questions. Very good first impression! More
First Lease/First BMW Dylan and Luke were great to work with. My wife and I have always owned our vehicles so we were new to the leasing process. Dylan and his partner Lu Dylan and Luke were great to work with. My wife and I have always owned our vehicles so we were new to the leasing process. Dylan and his partner Luke walked us through the entire process and made sure we understood the advantages of going that direction. When it was all said and done we walked away with a beautiful new BMW and felt confident that we worked with the right people and the right company. We will be customers for life! More
Professional and friendly The sales man, finance staff, and service staff were all professional, prompt, and friendly. They were attentive and respected as people and not just The sales man, finance staff, and service staff were all professional, prompt, and friendly. They were attentive and respected as people and not just potential customers. Duayne Weir was the sales man and he was willing to do whatever he could to not just sell us a car, but make sure it was the one we wanted. More