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Motorwerks BMW

Bloomington, MN

4.7
1,039 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,039 reviews

March 15, 2023

Peter is very responsive and handled everything from start to finish. He answered all my questions and was very thorough. Jace the genius was also very knowledgeable and helped me navigate the technolo More

by hollyhaseley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
Mar 16, 2023 -

Motorwerks BMW responded

Thank you for taking the time to leave a positive rating and review for us at Motorwerks BMW. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2022

Wow! Becca V. is an amazing sales associate. She is concise, a total professional, and very approachable. I still can not believe how efficient she is More

by Joe F. D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca Virden
Oct 31, 2022 -

Motorwerks BMW responded

Joe, we are thankful for the 5-star review. It is an honor to know all about your experience with our Sales Team. Being efficient and professional is one of our primary focuses at Motorwerks BMW. You can contact us anytime if you need us. Have a great day.

September 22, 2022

Never use this dealer. They are rude and dismissive, even when they make a mistake. If you are a person of color and go there, no one assists you. keep away!!! More

by tomdehaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy in service
Sep 27, 2022 -

Motorwerks BMW responded

Hello, Please know that we take your feedback seriously and we would like to discuss your review. Please send us an email with your preferred contact information to discuss this further. Best regards, Motorwerks BMW mkaiser@penskeautomotive.com

June 12, 2022

Shopping for a replacement for my 20 year old 3 series BMW convertible. Found a 2021 3 series with only 12000 miles, no new ones I liked. More

by Barbara
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elijah Heggernes, Josef in finance (think that is his name ) very congenial young man, Shawn Simonet
Jun 17, 2022 -

Motorwerks BMW responded

We are glad that you were able to find your 2021 BMW 3 Series here at Motorwerks BMW. We are happy to see that you were provided with excellent care by our Sales Team. We hope to see you again, Barbara.

Jun 17, 2022 -

Motorwerks BMW responded

We are glad that you were able to find your 2021 BMW 3 Series here at Motorwerks BMW. We are happy to see that you were provided with excellent care by our Sales Team. We hope to see you again, Barbara.

June 11, 2022

Overall good dealership but need to work on communication and followup with their customers. Sales person did a pretty good job responding back in a timely manner but would have been better if he was proact More

by Tim.borgert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Garcia, Dylan Fernandes, Stephanie Lovo
Jun 16, 2022 -

Motorwerks BMW responded

Tim, Thank you for your review. Our goal is to provide an exceptional experience to every customer and we would like the opportunity to discuss your feedback. We will be contacting you shortly to discuss your concerns. Best regards, Motorwerks BMW mmickelson@penskeautomotive.com

Jun 17, 2022 -

Motorwerks BMW responded

Tim, Thank you for your review. Our goal is to provide an exceptional experience to every customer and we would like the opportunity to discuss your feedback. We will be contacting you shortly to discuss your concerns. Best regards, Motorwerks BMW mmickelson@penskeautomotive.com

June 04, 2022

Brad from Sales and Jozef from Finance did a great job to get the paperwork done on time and the car ready to pick up as soon as possible. The beautiful red X3 has a lot of new app and phone technology. The More

by mtkajean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Trzos, Brad Wicklund
Jun 06, 2022 -

Motorwerks BMW responded

Our team is always here for any questions you may have. We are so thankful for you choosing us here at Motorwerks BMW to be a part of your journey. Enjoy your X3 and let us know if we can assist in the future.

June 02, 2022

Super helpful staff and service department. Always willing to go above and beyond for their customers. More

by JKoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Fernandes
Jun 04, 2022 -

Motorwerks BMW responded

We strive to be excellent here at Motorwerks BMW. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

May 31, 2022

I am extremely satisfied with this dealership and I would highly recommend them to anyone. I worked with Dylan and would give him nothing less than the highest rating possible. His professionalism and desi More

by pennyzig83
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Fernandes
Jun 01, 2022 -

Motorwerks BMW responded

Hi there, Your satisfaction means everything to us, so we are delighted that our team could meet your expectations. Thank you for choosing Motorwerks BMW and please let us know if we can be of any further assistance.

May 24, 2022

I'm extremely satisfied with this dealership and especially the young man that served me he was completely up front and respectful and answered all my questions More

by CAN-D1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Chapes
May 24, 2022 -

Motorwerks BMW responded

Hello and thank you for choosing Motorwerks BMW. We're pleased to know that our Team was able to assist you and answer all of your questions. Please let us know if there is anything else we can do for you.

May 20, 2022

Fast, efficient and clean. Great staff to work with. Eric was awesome to work with! More

by gaothor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 21, 2022 -

Motorwerks BMW responded

Hello, It's nice that our team was awesome to deal with. Thank you for choosing Motorwerks BMW and please let us know if there is anything else you need.

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