Motorwerks BMW

Wow! Best Car Buying Experience Ever! Tim was very helpful during my research process often answering questions via email or phone as I needed. I landed on the X2 model, and Tim held the Tim was very helpful during my research process often answering questions via email or phone as I needed. I landed on the X2 model, and Tim held the car for me until I returned from an out of town trip. The buying process was quick and efficient (only 1 hour) and so was the lease return process with Stephanie. I will certainly return again when the time comes for my next BMW. More

Great Customer Service Shawn has been great to work with. We're extremely impressed with the level of service he has continued to provide even after we've taken our new X2 h Shawn has been great to work with. We're extremely impressed with the level of service he has continued to provide even after we've taken our new X2 home. It wouldn't be an exaggeration to say that he provides a level of customer service that is rare to come by. More

Shawn was really helpful Shawn helped me find the vehicle I was looking for. In fact, I didn't really know it, but I walked up to the vehicle I wanted immediately, which hasn' Shawn helped me find the vehicle I was looking for. In fact, I didn't really know it, but I walked up to the vehicle I wanted immediately, which hasn't happened to me before. I fell in love with a pre-owned BMW, and Shawn really showed me all the neat features of the vehicle I had selected. When it came time to negotiate price and trade-in value, he was not combative or defensive like some dealers. I would highly recommend Shawn if you're in the market for a BMW. More

Great Experience with Shawn and Motorwerks I enjoyed buying my third BMW X3 in less than three years all at Motorwerks and all of them working with Shawn. The third one has been a charm since I I enjoyed buying my third BMW X3 in less than three years all at Motorwerks and all of them working with Shawn. The third one has been a charm since I found this vehicle online as i liked to visit this site normally. I found the X3 that i wanted and it was relatively new as it was a Demo car. As soon as i saw it i IM'd Shawn and told him that i am interested. I also requested to provide the best numbers to me. Shawn went ahead and put together the numbers the next day he was in office and we made the deal even before i saw the vehicle. Shawn was very helpful through this process and hope to continue working with Shawn in the future. The dealership has been great as it has provided options for me in comparison to other dealerships in the twin cities . More

Best Overall Car Buying experience I've have to say that dealing with Shawn was unlike most car buying experiences I've had before. It was like talking with a trusted friend and not a s I've have to say that dealing with Shawn was unlike most car buying experiences I've had before. It was like talking with a trusted friend and not a salesperson. I never felt pressured or like someone was pushing something. Shawn and Ty provided me options and information and a chance to look over available inventory. Then once the decision was made the dealership responded as I imagined and delivered a quality experience thru financing and car delivery. Would recommend Shawn to all my friends. Great overall dealership. More

Great person to work with I bought a BMW from Shawn who was excellent to work with. I live out of state and Shawn went the extra mile to go over the vehicle I was interested in I bought a BMW from Shawn who was excellent to work with. I live out of state and Shawn went the extra mile to go over the vehicle I was interested in, he test drove it for me and I bought it on his recommendation and could not be happier with my purchase. Can not thank him enough for what he did for me. More

Great on-line experience We found the car we were looking for online. We had a couple questions about the vehicle condition. When we called we talked to Tu Doan who quickly lo We found the car we were looking for online. We had a couple questions about the vehicle condition. When we called we talked to Tu Doan who quickly looked into our questions, sent us a video of the vehicle showing us that our concerns were taken care of and sent us information to get pre-approved for financing. The car was ready for us when we got there, financing took 15 minutes. We were in and out with the car we wanted. More

Great dealership experience, and good donuts. For background, I'm normally a cash on Craigslist type buyer so the dealership experience is one I have limited experience with. With that comes cer For background, I'm normally a cash on Craigslist type buyer so the dealership experience is one I have limited experience with. With that comes certain pre-conceived notions of what the dealership experience will be in the negative context. I would like to say that it was all on the positive. I did my research online first narrowing down my options and saw that they had the car I wanted to check out with maybe one other as a back up option. I walked in and was assigned to Edin and right off the bat, he couldn't have been nicer. I let me know what I was looking for and before checking I was offered water, coffee, pastries etc. I will say this, I've been at the dealership before as a stop on the Drive for the Cure and it is a nice place. The buying process took a while but was also very thorough, he got all the info on the car, got it ready for the test drive which went well. When it came time for numbers we worked it out and came to an agreeable number based on Carfax, plus their own dealer intake list. The only downside was a missed signature during the finance process that I had to come back to sign a couple days later. That isn't even a complaint just something that happened. On the upside, I did get to chat with Edin some more and show him my daily driver motorcycle which we had talked about during the car buying process. Overall, I know the individual people you deal with can vary in how your experience goes but in my situation, Edin was great and I would recommend him. It is a fancy looking dealership and it's easy to get intimidated, and easy to think they won't take you serious if you aren't packing suitcases full of cash, but my personal experience was excellent even though I was buying a used, lower cost car. I wasn't in any way but professionally and kindly. More

Great service Shawn did a great job. I first reached out to test drive a unique car, he made it available so that I could drive that along with another to get a goo Shawn did a great job. I first reached out to test drive a unique car, he made it available so that I could drive that along with another to get a good comparison. He wasn't overly salesy at all. My wife and I felt very comfortable with Shawn. When it came to closing - he was very fast. I asked if he could expedite the process and I was in and out within 45 minutes. Exceeded my expectations. More

5 star service all day long Buying a car out of state sight unseen is nerve racking. Shawn and Ty made it as easy and painless as I could have hoped. Buying a car out of state sight unseen is nerve racking. Shawn and Ty made it as easy and painless as I could have hoped. More