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Motorwerks BMW
Bloomington, MN
1,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,037 reviews
June 10, 2018
Great Experience Found the perfect car on Car Soup, came to Motorwerks to check it out and left as its new owner. Ty and Sean were awesome to work with. Caught a littl Found the perfect car on Car Soup, came to Motorwerks to check it out and left as its new owner. Ty and Sean were awesome to work with. Caught a little bit of guilt from the finance person for not purchasing additional warranties and protections, but not nearly as much as I've seen at other dealerships over the years. I'll be back the next time I'm in need of a sweet new or used car! More
by acs104
Employees Worked With
Ty Hibbs, Shawn Simonet
June 08, 2018
Refuse to replace tire due to quality issue The quality of service is not even worth one star. I purchased a used car one week ago, there are 3 place scratches which they agree to buff out. Toda The quality of service is not even worth one star. I purchased a used car one week ago, there are 3 place scratches which they agree to buff out. Today on the highway 494 to their shop, tire low pressure light come up. Passenger rear tire completed blow up. After tow to their shop, service guy Mike said he will inspect see if that was cause by nail puncher or road hazard, or if it is material defect. Wait until in the afternoon they called, they said didn't find nail, but refuse to cover the tire cost by 30 days warranty! This warranty is a joke! I understand tire consider wear and tear but this is tire quality issue! I completely mad at their service! Never go to them again! More
by WJXJ
Employees Worked With
Neil O'Mara
June 05, 2018
Excellent service Thank you to Brad Wicklund and Mike who made my financing a pleasure. This is my fourth car with Motorwerks and second with Brad Wicklund. He is a tr Thank you to Brad Wicklund and Mike who made my financing a pleasure. This is my fourth car with Motorwerks and second with Brad Wicklund. He is a trusted professional. My experience with Mike was by far the best of the 4 cars. Jay is great too. More
by PattiC
Employees Worked With
Mike (finance) and Jay (genius), Brad Wicklund
June 05, 2018
BMW enthusiast I recently purchased my 4th BMW, and all from Motorwerks BMW. An outstanding group of professionals dedicated to providing the best service possible. I recently purchased my 4th BMW, and all from Motorwerks BMW. An outstanding group of professionals dedicated to providing the best service possible. I highly recommend the dealership! More
by Christopher
Employees Worked With
Stephen Cornell, Luke Vreeland, Dylan Fernandes
June 03, 2018
Great experience Shawn made this purchase experience nice and easy. He took care of us and listened to our story. I didn’t feel the pressure to buy that I’ve experienc Shawn made this purchase experience nice and easy. He took care of us and listened to our story. I didn’t feel the pressure to buy that I’ve experienced at other dealerships before so I’m very happy with our BMW experience. More
by Happy@BMW
Employees Worked With
Ty Hibbs, Shawn Simonet
June 02, 2018
Thank you I really appreciated the professional, no pressure approach and help with locating and bringing in the vehicle I wanted as well as the seamless sales I really appreciated the professional, no pressure approach and help with locating and bringing in the vehicle I wanted as well as the seamless sales experience. Kudos! More
by AndrewK
Employees Worked With
Luke Vreeland, Dylan Fernandes
May 29, 2018
Great buying experience Very impressed with the service and attention to detail. Dylan provided a thoughtful consultation on models to match my driving needs. Highly recommen Very impressed with the service and attention to detail. Dylan provided a thoughtful consultation on models to match my driving needs. Highly recommend. VIP Experience A+ More
by Aman
Employees Worked With
Dylan Fernandes
May 23, 2018
Promises at time car was sold, terrible dealership I purchased a car in March and had a front fog light burned out when I drove off the lot. I was assured the light would be replaced, and I would have I purchased a car in March and had a front fog light burned out when I drove off the lot. I was assured the light would be replaced, and I would have a loan car to use while my car was fixed. When I tried to schedule a service appointment, I was told "whoops" you are going to be charged a $20 fee to use the loaner car. I am driving 160 miles to get a fog light replaced that should have been working when I drove off the lot, and they are telling me I have to gas up a loaner car. They should be filling my car up because it wasn't ready to go when it left the lot. I will be sure to pass on my experience....do not buy at BMW Motor works you can't trust the word. More
by akn
Employees Worked With
Earl Pratt
May 22, 2018
Impressed It is nice to go to a dealer that values honesty with no pressure. It makes buying a car fun again. Great selection, great product knowledge, Great It is nice to go to a dealer that values honesty with no pressure. It makes buying a car fun again. Great selection, great product knowledge, Great people More
by cdb
Employees Worked With
Avery, Mike, great sales manager
May 19, 2018
Above and Beyond Expectations I was impressed with the work this dealership put in to a used car that I bought. They could've sold it to me as-is like any other dealership would've I was impressed with the work this dealership put in to a used car that I bought. They could've sold it to me as-is like any other dealership would've but they cleaned up some imperfections inside and outside on the car. They put a lot of extra work into the car that they didn't have to. Ayman was easy to work with and was willing to hold the car for us when we had a busy schedule and couldn't get over there to test drive it right away. Overall very satisfied with this dealership! More
by hsal09
Employees Worked With
Ayman Hassanein , Stephen Cornell
