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Motorwerks BMW

Bloomington, MN

4.7
1,037 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,037 reviews

June 10, 2018

Great Experience Found the perfect car on Car Soup, came to Motorwerks to check it out and left as its new owner. Ty and Sean were awesome to work with. Caught a littl More

by acs104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Hibbs, Shawn Simonet
June 08, 2018

Refuse to replace tire due to quality issue The quality of service is not even worth one star. I purchased a used car one week ago, there are 3 place scratches which they agree to buff out. Toda More

by WJXJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neil O'Mara
Jun 26, 2018 -

Motorwerks BMW responded

Jun, We apologize for your concern with the tire. Respectfully though, there is no coverage on an outside influence situation such as this, nor is there any tire warranty on a used car. We found no manufacturers defect with the tire. As discussed it appears that whomever was driving the vehicle at the time, weeks after purchase, struck or ran over something that penetrated the tire which caused the failure. Driving on it after the warning light illuminated, warning of tire deflation then caused the irreversible damage to the tire. Thank you for your understanding of the true facts of this situation. Sincerely, The Motorwerks BMW Team

June 05, 2018

Excellent service Thank you to Brad Wicklund and Mike who made my financing a pleasure. This is my fourth car with Motorwerks and second with Brad Wicklund. He is a tr More

by PattiC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (finance) and Jay (genius), Brad Wicklund
June 05, 2018

BMW enthusiast I recently purchased my 4th BMW, and all from Motorwerks BMW. An outstanding group of professionals dedicated to providing the best service possible. More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cornell, Luke Vreeland, Dylan Fernandes
June 03, 2018

Great experience Shawn made this purchase experience nice and easy. He took care of us and listened to our story. I didn’t feel the pressure to buy that I’ve experienc More

by Happy@BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Hibbs, Shawn Simonet
June 02, 2018

Thank you I really appreciated the professional, no pressure approach and help with locating and bringing in the vehicle I wanted as well as the seamless sales More

by AndrewK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Vreeland, Dylan Fernandes
May 29, 2018

Great buying experience Very impressed with the service and attention to detail. Dylan provided a thoughtful consultation on models to match my driving needs. Highly recommen More

by Aman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Fernandes
May 23, 2018

Promises at time car was sold, terrible dealership I purchased a car in March and had a front fog light burned out when I drove off the lot. I was assured the light would be replaced, and I would have More

by akn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl Pratt
May 24, 2018 -

Motorwerks BMW responded

Hello, I am sorry to hear about the error that was made by the appointment group. It wasn't our intention to mislead you, and our team has reassured you that you will not be charged the loaner vehicle fee. If you would like to discuss your concerns further, then please email me at bmwmotorwerks@gmail.com. I appreciate your time. Thank you, Ursula Customer Satisfaction Manager Motorwerks BMW

May 22, 2018

Impressed It is nice to go to a dealer that values honesty with no pressure. It makes buying a car fun again. Great selection, great product knowledge, Great More

by cdb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery, Mike, great sales manager
May 19, 2018

Above and Beyond Expectations I was impressed with the work this dealership put in to a used car that I bought. They could've sold it to me as-is like any other dealership would've More

by hsal09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman Hassanein , Stephen Cornell
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