Motorwerks BMW

Great Purchase Experience We purchased a 2018 BMW X3 M40i to replace our 2011 BMW X3 35i. Having moved here from Denver this was our first purchasing experience at Motorwerks We purchased a 2018 BMW X3 M40i to replace our 2011 BMW X3 35i. Having moved here from Denver this was our first purchasing experience at Motorwerks BMW. We absolutely loved the relationship we had with our Denver-area dealer and our Client Advisor there, and we were apprehensive about what the experience would be like at Motorwerks BMW. Well, we hit the jackpot! Luke Vreeland was the first Client Advisor we spoke to, and we immediately knew that we would have a buying experience and a relationship at the same level we had in Denver. We make vehicle purchase decisions based on a LOT of data -- especially technical data about the vehicle we are purchasing. Luke and Dylan were there every step of the way making sure that we had the information we needed. There was never any pressure to speed up our process. When it came time to discuss price, Dylan went out of his way to give us the best price possible, not only on the new X3 but also on our trade. We are delighted and will definitely come back to the Dylan / Luke team for our next vehicle purchase. You can't go wrong with these guys!!! More

Purchase Experience with Neil O'Mara We were recently in the marked for a used vehicle and were paired with Neil O'Mara. We cannot say enough about our positive experience working with N We were recently in the marked for a used vehicle and were paired with Neil O'Mara. We cannot say enough about our positive experience working with Neil. He went out of his way in an attempt to find the perfect vehicle for our family. His friendly demeanor, lack of pressure and attentiveness to our needs surpassed experiences we had at all other dealerships. We will definitely be back for a future vehicle and would recommend Neil to anyone who wants a superior and personalized experience when purchasing their next vehicle! More

Great Service! Dylan was helpful, patient, knowledgeable, and not pushy. We’ve always had great service at Motorwerks! This was no different. We would recommend them Dylan was helpful, patient, knowledgeable, and not pushy. We’ve always had great service at Motorwerks! This was no different. We would recommend them highly. More

Great experience. Just purchased my 3rd BMW from Dylan in 3 years (wife, son and myself). He is very knowledgeable and just a pleasure to work with. Best experience of Just purchased my 3rd BMW from Dylan in 3 years (wife, son and myself). He is very knowledgeable and just a pleasure to work with. Best experience of my life buying a car and I’ve been driving for 50 years. More

Motorwerks BMW Will Take Care Of Dreams .. This BMW Dealership and my client adviser Shawn Simonet was very knowledgeable and prompt to return my calls or my texts . The vehicle was as clean as This BMW Dealership and my client adviser Shawn Simonet was very knowledgeable and prompt to return my calls or my texts . The vehicle was as clean as the online pics being 4 hours away I trusted Shawn that it was perfect choose for my dreams . I purchased my X5 without personally see it or driving . Great Experience with Motorwerks BMW . More

WATCH OUT DONT SHOP HERE Well I bought A used 2013 335i for them. It was advertised both on there site and in there window sticker that the car had 18x8.0 front and 18x8.5 rea Well I bought A used 2013 335i for them. It was advertised both on there site and in there window sticker that the car had 18x8.0 front and 18x8.5 rear star spoke alloy rims. Well a day after I bought it I found out it has 17 inch rims on it. Yes I feel really dumb. First its my fault for not knowing what I was looking at and taking 2 different sales persons word and what there site and the sticker on the car said and second for not looking. But that is what I have paid for and that is what I want and trying to now get from them. After contacting them within 36 hours of buying the car and getting the run around I starting talking to Ursula. When I was in the dealership I was upset and told her I know longer wanted to deal with my sales person or his department as I felt I was getting the run around from them. She promised she would look into it and she would be calling me with a couple hours. I did get a call but was not from her but from my sales persons manger. By this time I was really upset I was just told that SHE would be contacting me. Now I will be honest and say I was rude and quite pissed at that person. I asked for her to call me back. Within just minutes she did call me back. At the end of the conversation I was told by her that they needed time to contact the old owner to find out what happened to them. I was also told when I asked if she didn't have them that they would be able to find another set and at the end of it all that I would have the correct rims and tires on the car. I under stand that this could take at-least a couple day to get figured out. I have been told by a goodyear dealer a tires plus and a independent tire shop that this is not good to run the car with the wrong size. I will affect the mph on the gauge and can affect how many mile are on the car. I also contact a 2 bmw dealership. Now I have been told by moterworks that everything the tire shops say is wrong. The 2nd bmw dealer land somewhere in the middle. Man all the is very confusing as there are 3 different size tires here. the car calls for 225/40/18 in the front and 255/35/18 in the rear. Right now there are 225/45/17 on all for corners. At this pint I dont know who or what to believe. Does my car report the right mph on the gauge. Ursula told me to drive by a radar trap that reads your mph and see if the gauge is off. I was also told the miles on the car could be way of. So id I buy a car with thousands of extra mile I dont know. I do know I am in love with the car. I was contacted today by Ursula and told that the old owner does not have the rims and that she said she never switch them. Ok well who did. This is a one owner car with now 48 thousands miles on it. Has the old owner been driving this way for every. Did they sell her the car back in 2013 with the wrong rims on it and its been drove for 5 years this way. Is the millage on the car way off? She also gave me 2 choices. 1) return the car for a full refund. 2) a check for 500 Thats it. Well I wont return the car and I wont take the 500. That is a insult. The correct rims for the car would cost 4187.07 for parts only. That is a quote from a different bmw dealer. Now they left the old owners info in the car. Well a bmw assist subscriber agreement. But it does have her phone number, her husbands and her daughters. I have a feeling there story and when I talk to the old owner of the car they wont match plus I am sure see would love to know that they left all this personal info of hers in the car. Really wish this review would let me post picture so I could show everyone the quote from the other dealer along with all the info I have gathered in the past couple of days. All I what is the rims I have paid. I am only posting this to share my experience so far. I will not respond to any of there postings unless its to make a time when I can get the right rims and tires put on my car. More

Purchasing experience with Shawn Simonet We purchased a 2010 Chrysler Town and Country from Shawn. Purchasing a vehicle is not one of my or my husbands favorite thing to do. Shawn was pro We purchased a 2010 Chrysler Town and Country from Shawn. Purchasing a vehicle is not one of my or my husbands favorite thing to do. Shawn was professional, courteous, and extremely helpful. He put us at ease with our purchase. Many companies say that customer service is a priority, but do not follow through on this statement. Shawn exemplifies what good customer service truly is. If the need to buy another vehicle comes up, this purchasing experience will definitely have us check in with Shawn. Thanks for all your help. More

Purchase experience The experience I had in the purchase of our new BMW was outstanding. Ali was very very knowledgeable and was very prompt at getting answers to our qu The experience I had in the purchase of our new BMW was outstanding. Ali was very very knowledgeable and was very prompt at getting answers to our questions that he didn't know. All in all we had a great day. More

Great Customer Service! I recently purchased a 2011 Infiniti G37 Sedan from Shawn Simonet and Ty Hibbs. Starting off with the vehicle itself, Motorwerks had by far the best I recently purchased a 2011 Infiniti G37 Sedan from Shawn Simonet and Ty Hibbs. Starting off with the vehicle itself, Motorwerks had by far the best pricing in the metro area, comparable priced and speced G37s in the area had 10-15k more miles than this one. This vehicle was also very clean. I reached out to Shawn on a Saturday, the day they received the vehicle. He pushed to have the inspection completed Monday morning, put new tires and rear brakes, detail the vehicle and have to me by Tuesday morning. Because my previous vehicle broke down, they even gave me a free loaner 3-series. He was very prompt in responding to me. Shawn and Ty are extremely personable and professional. They are very easy to have casual, personal conversations and truly care about you and finding the right vehicle. This was by far the best car-buying experience that I have had and would highly recommend Motorwerks, Shawn and Ty to anyone. Thank you for all the help, I love my new Infiniti. More

Amazing Experience I started at Minnetonka BMW and after a poor experience with a pushy arrogant finance guy, decided to drive over to Motorwerks BMW. My experience at I started at Minnetonka BMW and after a poor experience with a pushy arrogant finance guy, decided to drive over to Motorwerks BMW. My experience at Motorwerks was amazing from the moment I walked through the door. Duayne was patient and took the time to listen and truly understand my needs. He found me a vehicle that had all the features I was looking for and working with Mike Hellar in financing was a breeze! If you are in the market for a BMW, don't waste your time at the other Twin Cities dealerships. Head over to Motorwerks BMW and ask for Duayne! More