
Motorwerks BMW
Bloomington, MN
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Always a pleasure. Always professional. This is my 4th lease with Dylan and have not regretted any of my purchases. Dylan is outstanding to deal with. ps. Just met Luke, but a shout out This is my 4th lease with Dylan and have not regretted any of my purchases. Dylan is outstanding to deal with. ps. Just met Luke, but a shout out thanks to you as well. More
Taken for a Ride Thank you for reaching out. The truth is I have had the most horrible and disadvantaged experience with your Dealership. 3 years ago I came in to b Thank you for reaching out. The truth is I have had the most horrible and disadvantaged experience with your Dealership. 3 years ago I came in to buy a car and chose a Lexus, which after a week determined was not the right car for my needs. I returned to your dealership and was given the option of staying in the car or taking $3-4000 less than I had paid a week earlier on trade. (No New customer satisfaction guarantee was afforded me.) As a result I selected a 2007 BMW 528xi for $14k. It is a wonderful car an has served my needs well. I recently got a promotion and was looking to upgrade to a BMW with more features, the 2011 BMW 5 Series. I was told my credit was approved and should come in for evaluation of my trade. So now 3 years into my $14k BMW plus $4k from short Lexus deal, I was told my beloved BMW 2007 was worth $3000. Any deal on the 2011 BMW was not possible unless I again, 1) took a large deficit 2) Came with several thousands down 3) Double my current payment to be even more upside down I am saddened with the way I was treated as a customer and would never recommend your dealership to anyone seeking fair and honest treatment. I was taken advantage of in both deals and was compelled to take an upside down deal on the 2007 BMW from the start. My mistake was coming to your dealership and choosing a Lexus. From that point on I was totally taken for a ride as a customer. I know this is a general lead bucket, but just know I will tell this sad story anytime someone asks about your dealership. Sorry for doing business with you, (Ayman was sales rep for all deals) More
Best dealer, hands down! I purchased my first BMW at Motorwerks with Earl Pratt; the experience was so amazing that I flew from out of state just to buy another one! I will al I purchased my first BMW at Motorwerks with Earl Pratt; the experience was so amazing that I flew from out of state just to buy another one! I will always buy a vehicle from Motorwerks and Earl Pratt specifically. Amazing job!! More
Best Car Buying Experience This was my second purchase from Brad Wicklund. He has been exceptional on all counts - professional, responsive, candid, and knowledgeable. He is a This was my second purchase from Brad Wicklund. He has been exceptional on all counts - professional, responsive, candid, and knowledgeable. He is a credit to BMW and Motorwerks. More
Leased a 2018 320i Love the car I got! Great experience from start to finish. Glad I went with a BMW. Would highly recommend this dealership to anyone looking for a new Love the car I got! Great experience from start to finish. Glad I went with a BMW. Would highly recommend this dealership to anyone looking for a new car. More
New vehicle purchase I was very satisfied with my purchase here. The sales representative took personal interest in my needs and figured out a way to for me to get exactl I was very satisfied with my purchase here. The sales representative took personal interest in my needs and figured out a way to for me to get exactly what I wanted. I was treated fairly and respectfully. More
First car and First BMW Shawn was amazing and helped me to find everything that I was looking for in purchasing my first car and my first bmw! I looked into a few other deale Shawn was amazing and helped me to find everything that I was looking for in purchasing my first car and my first bmw! I looked into a few other dealerships but none of them felt like home in the way that Motorwerks BMW does. He was able to find a vehicle that fit my personal needs and was able to help me and my family. Shawn will be receiving my business again. More
First time BMW owner Shawn took time to go over every detail of the car I was looking at. I looked at cars at other dealerships but in the end when making my decision Shaw Shawn took time to go over every detail of the car I was looking at. I looked at cars at other dealerships but in the end when making my decision Shawn was a big part of my decision to purchase from Motorwerks BMW. I’ll definitely return next time I’m in the market for a car. More
First BMW Prior to this experience with Motorworks BMW in Bloomington, I had never even sat in a BMW! I had just attended the Minneapolis Car Show and did a lo Prior to this experience with Motorworks BMW in Bloomington, I had never even sat in a BMW! I had just attended the Minneapolis Car Show and did a lot of internet research before narrowing my choice down to the 2018 BMW X1 and a Volvo XC40. On my first visit to Motorwerks, I was very impressed with their showroom and people like Colin Kacmarsky, the sales person I worked with. While driving the X1, I was impressed by the quiet cabin, the feel of driving it, the rear leg room and cargo space for vehicle of this size and the zip in the engine especially when in Sport Mode. In discussion with Colin, I learned that numerous options are available, many of which I wanted. Upon deciding to buy the X1, I chose a color and various options that was not available on any X1 in stock that day and had decided that if necessary I would custom order and wait for it to arrive from Germany. However, after some searching Colin found a similar one I liked with a few extra options in Cincinatti. I received my X1 less than a week later. It is a beautiful vehicle that is fun to drive in a very comfortable cabin and the Harmon Kardon stereo is great! Within the next week, I will be doing an “encore” at Motorwerks to get some questions answered and learn more about my X1. My only disappointment is that it is not possible to get the X1 with blind side detection, which in 2018 is difficult to believe for such an important safety feature on a luxury compact vehicle. I will be adding an after market blind side detection system. As a footnote, I did not visit other BMW dealers because I enjoyed working with Colin and Motorwerks had a sale with $5,000 off the MSRP. More
Our best car buying experience! We have never had such a first class experience when purchasing a car until we dealt with Shawn and Ty. They listened and answered each and every ques We have never had such a first class experience when purchasing a car until we dealt with Shawn and Ty. They listened and answered each and every question we had about the vehicle and/or the process. We are so impressed with their professionalism and their involvement in the car buying process from start to finish. We will definitely come back and purchase future cars from Shawn and Ty- they are absolutely and positively the best- thank you! More