Back

Motorwerks BMW

Bloomington, MN

4.7
1,034 Reviews

1300 American Blvd W

Bloomington, MN

55420

Directions

By Type

Showing 1,034 reviews

December 14, 2017

The Best The best dealer and best salesman, Tim Cady, in the business. Efficient, flexible. Best showroom in the cities, and managers who try to make it work More

by DJTrump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cady
December 12, 2017

great service Adam Cote did a great job helping me find the car I wanted. He worked hard to find me a car with the features I wanted. More

by caroline
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Cote
December 11, 2017

Excellent! I don't generally do customer reviews, but in this case our exceptional salesman, Shawn Simonet, deserves a special shout out for extraordinary custom More

by Santa's Elves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
December 11, 2017

Used car purchase Frankly almost everything was excellent. Unfortunately, after I bought & signed the initial paperwork, I discovered they’d hidden some problems on the More

by M5gyy33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t want to smear the salesguys name, in case this was a rare exception.
Dec 26, 2017 -

Motorwerks BMW responded

Hello, We sincerely apologize for the noted concerns with the purchase of your pre-owned vehicle. We would appreciate the chance to speak with you and get more relevant information if you can please identify who you are. Please email me at bmwmotorwerks@gmail.com. We are most concerned by your review as you state that we hid the findings from you & you also incorrectly state that we would not have shown you the used car inspection report had you asked for it. We are always happy to share used car inspection reports to anyone who simply asks to see that information. We have no hesitation & have shared that with hundreds of clients who inquire about the information. As well, all clients have the option to have any vehicle they are interested in checked out by their own mechanic prior to making a purchase decision as was your right as well. We appreciate that you note that you did not ask for those options & ask that you please consider amending your review as it is not just to state that we would not provide you with info, that is a false assumption, that is not how we do business. Had you asked for that info, we would have provided it gladly. We look forward to hearing from you so that we can address this one on one with you & thank you for the opportunity. Sincerely, Ursula Customer Satisfaction Manager Motorwerks BMW

December 08, 2017

car lost in service Dropped off my car for a recall. Dropped off on a Sunday night for a early Monday scheduled appointment. I started calling at 8am to make sure every More

by prideinbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Dec 23, 2017 -

Motorwerks BMW responded

Hello, I regret to hear about the length of time you had to wait for your service appointment. Would you please private message us the name that the vehicle was serviced under so that we may look into this and get a better understanding? Thank you, Ursula Customer Satisfaction Manager Motorwerks BMW

December 08, 2017

no support I bought my 10th BMW from this dealership. It was used and I chose not to by a warranty. However after having a few thing go wrong the very next day More

by prideinbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ayman Hassanein
Dec 24, 2017 -

Motorwerks BMW responded

Hello, I regret to hear about your dissatisfaction with your last service visit. Would you please private message us the name of who you spoke to about the diagnostic scan so that we may look into this and get a better understanding? Thank you, Ursula Customer Satisfaction Manager Motorwerks BMW

December 07, 2017

A fun experience I bought my last BMW from Ed Traisci and was very comfortable and happy to be able to buy from him again. He shows me the options and without pushing More

by Leeann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person, Ed Traisci
December 06, 2017

We love our X5! We worked with Ed on the purchase of our first BMW. We couldn't be any happier with the vehicle and our experience! We first test drove in March, but More

by MK Erickson
Recommend Dealer
Yes
Employees Worked With
Ed Traisci
December 06, 2017

Awesome Customer Service, Wonderful Vehicle. After a recent accident that left me without a vehicle, I was in a pinch. Ryan Kaulbars stopped at nothing to help me with anything I needed. I shou More

by KenzieM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kaulbars
December 04, 2017

Great Customer Service, love my new car! I worked with Dylan Fernandes and couldn’t be happier with my experience. I wanted to buy an X4 M new, but it was hitting the top of my budget. Dylan More

by Casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Fernandes
...
54
...