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Motorwerks BMW
Bloomington, MN
1,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,037 reviews
December 22, 2017
Awesome buying experience Andy was very articulate and helped me make a decision. He was reasonable throughout the negotiation process. Maria, though new, did a good job and ma Andy was very articulate and helped me make a decision. He was reasonable throughout the negotiation process. Maria, though new, did a good job and made me comfortable with the buying process. More
by ACK
Employees Worked With
Apurva Shah, Maria Simental
December 21, 2017
Perfect Car Buying Experience Eric was super helpful. Showed us various options, helped us find a good fit, and even put up with our 3 toddlers as we finished purchasing our X5! Eric was super helpful. Showed us various options, helped us find a good fit, and even put up with our 3 toddlers as we finished purchasing our X5! I would happily refer him to anyone looking for a perfect car-buying experience ;) More
by Noelle Nielsen
Employees Worked With
Eric Bugenhagen
December 15, 2017
Great experience. Eric was a great help in helping me find a new vehicle. Maybe I could have found a cheaper one, but I believe that you get what you pay for and these Eric was a great help in helping me find a new vehicle. Maybe I could have found a cheaper one, but I believe that you get what you pay for and these folks are top shelf. The total package was a bargain. More
by Garnet Mountain
Employees Worked With
Eric Bugenhagen
December 14, 2017
The Best The best dealer and best salesman, Tim Cady, in the business. Efficient, flexible. Best showroom in the cities, and managers who try to make it work The best dealer and best salesman, Tim Cady, in the business. Efficient, flexible. Best showroom in the cities, and managers who try to make it work for you. More
by DJTrump
Employees Worked With
Tim Cady
December 12, 2017
great service Adam Cote did a great job helping me find the car I wanted. He worked hard to find me a car with the features I wanted. Adam Cote did a great job helping me find the car I wanted. He worked hard to find me a car with the features I wanted. More
by caroline
Employees Worked With
Adam Cote
December 11, 2017
Excellent! I don't generally do customer reviews, but in this case our exceptional salesman, Shawn Simonet, deserves a special shout out for extraordinary custom I don't generally do customer reviews, but in this case our exceptional salesman, Shawn Simonet, deserves a special shout out for extraordinary customer service. Pleasant. No pressure. Patient. Pragmatic. Shawn spent hours with me last week shopping, comparing and test driving two new (CPO, used) BMWs (for my wife and me), finding the best pricing and special offers, and juggling different trade in options. He made the whole experience very fun and hassle-free. No wonder he wins so many BMW salesman awards. He's the best! More
by Santa's Elves
Employees Worked With
Shawn Simonet
December 11, 2017
Used car purchase Frankly almost everything was excellent. Unfortunately, after I bought & signed the initial paperwork, I discovered they’d hidden some problems on the Frankly almost everything was excellent. Unfortunately, after I bought & signed the initial paperwork, I discovered they’d hidden some problems on the used car from me. The problems were listed by their own service people, on Motorwerks internal vehicle inspection report. They would’ve never shown it to me if I wouldn’t have asked for it. It’s the most obvious problem with buying a used car - fearing the seller won’t be honest about problems. I expected more from Motorwerks. But I got the same level of honesty I’d get on Craigslist. I called the sales guy & the GM in the hopes they’d acknowledge things & maybe try to make me a customer for life (I buy a new car every 2 years). One of them never even responded. The other guy implied it was my problem...well at least they’re consistent. More
by M5gyy33
Employees Worked With
I don’t want to smear the salesguys name, in case this was a rare exception.
December 08, 2017
car lost in service Dropped off my car for a recall. Dropped off on a Sunday night for a early Monday scheduled appointment. I started calling at 8am to make sure every Dropped off my car for a recall. Dropped off on a Sunday night for a early Monday scheduled appointment. I started calling at 8am to make sure everything was going to be taken care of. It took 4 more phone calls and the service manager to find my car and begin working on the vehicle at 6 pm. Needless to say this is not my idea of service. More
by prideinbmw
Employees Worked With
Service manager
December 08, 2017
no support I bought my 10th BMW from this dealership. It was used and I chose not to by a warranty. However after having a few thing go wrong the very next day I bought my 10th BMW from this dealership. It was used and I chose not to by a warranty. However after having a few thing go wrong the very next day and requesting only for a diagnostic scan be done to solve one of the problems...I was denied. The detail car wash I was promised was not even close to my standards(My 10 year old son could do better). I love the car but will not be returning here. More
by prideinbmw
Employees Worked With
Ayman Hassanein
December 07, 2017
A fun experience I bought my last BMW from Ed Traisci and was very comfortable and happy to be able to buy from him again. He shows me the options and without pushing I bought my last BMW from Ed Traisci and was very comfortable and happy to be able to buy from him again. He shows me the options and without pushing allows me to find the right fit. He cares to know what that fit is for me. I highly recommend him to future buyers. He is knowledgeable about the cars and is able to explain all the “bells and whistles”. He knows what is available and helped me to find the right car. More
by Leeann
Employees Worked With
Finance person, Ed Traisci
