Motorwerks BMW

Outstanding Experience I am a first time BMW buyer and had the pleasure of working with Shawn Simonet on the purchase of my 2015 535i. Shawn was extremely professional, know I am a first time BMW buyer and had the pleasure of working with Shawn Simonet on the purchase of my 2015 535i. Shawn was extremely professional, knowledgeable and provided a pleasant "no pressure" experience. Motorwerks has an impressive operation and everyone we worked with was great, making the whole process quick, simple and easy. I'd highly recommend you look up Shawn and the team at Motorwerks! More

First BMW Brad did a wonderful job getting me into the car I wanted. He took the time to show me all the little and big details of the vehicle. He was a wealt Brad did a wonderful job getting me into the car I wanted. He took the time to show me all the little and big details of the vehicle. He was a wealth of information and made my experience enjoyable. He made you feel apart of the BMW family. Tom in finance was also a pleasure to work with; his pleasant demeanor and sense of humor was most enjoyable. Thank You L. P. More

Love the new 340XI!!! Stephen Cornell made the new car buying process simple and easy!!!! The entire staff at Motorwerks BMW was great to work with! I highly recommend! Stephen Cornell made the new car buying process simple and easy!!!! The entire staff at Motorwerks BMW was great to work with! I highly recommend!!! More

22yo First Time Car Buyer w/ Shawn Simonet I'm 22 and just graduated from college w/an accounting degree. This was my first time buying a car, and I consider myself lucky to have found a 1-owne I'm 22 and just graduated from college w/an accounting degree. This was my first time buying a car, and I consider myself lucky to have found a 1-owner used car at motorwerks, in addition to being able to work with Shawn Simonet. Of course he's a salesman, so he's smooth (lol). But, in all honesty, he and his team deliver top notch service. Even though he was with another customer at the time of my original call, Shawn was able to get back to me within half an hour, first by texting me to let me know what was happening and then by having his assistant reach out to me directly to get things in order. I was on vacation in Seattle and needed the car by the next week (at which point I would start working fulll-time). In other words, given my odd and time-crunched situation, Shawn and his team made it quite a stress-free experience. Side note: he's good at seeming interested in what's going on in your life. So, due to the punctual nature of the transaction and the empathetic mindset of the team, I'd recommend. also was a fair price. - Alex More

Made the experience super simple Bought my 335xi with help from Shawn, made my first BMW experience a breeze, especially considering the fact I was a few states again. Answered all of Bought my 335xi with help from Shawn, made my first BMW experience a breeze, especially considering the fact I was a few states again. Answered all of my questions quickly and made sure I had all the information I needed. More

One of a Kind Walking into Motorwerks I knew I wanted an X3- it had enough space for carseats and strollers, was easy to drive, and should be perfect for Minnesota Walking into Motorwerks I knew I wanted an X3- it had enough space for carseats and strollers, was easy to drive, and should be perfect for Minnesota winters. Dylan Fernandes let me take one for a spin, and I fell in love with it. I appreciated that he didn't try to 'upsell' me on features I didn't need or want and wasn't pushy or high pressure. We pulled the trigger on it and couldn't be happier to be a part of the BMW family. It was a bit annoying that we had to go back for the "Encore" experience with the Genius, but it was well worth the trip. Brett Baranauckas was SO helpful in explaining all the features and made me feel much more confident driving my car. I just picked up my plates from the dealership and Brett remembered me and came right over to make sure all was well... even gave my car a car wash just because. The experience at Motorwerks is so different from other dealerships, we will absolutely return for future car needs. More

Love my new car! Motorwerks really knows how to help you find the right car. Dylan Fernandes did a wonderful job of getting me the right car. Looking forward to lots o Motorwerks really knows how to help you find the right car. Dylan Fernandes did a wonderful job of getting me the right car. Looking forward to lots of driving time in the future. More

Brilliant! After arriving at the store and realizing the car we came to see was sold Brad went above and beyond to track down a vehicle. Much to our surprise he After arriving at the store and realizing the car we came to see was sold Brad went above and beyond to track down a vehicle. Much to our surprise he found a beautiful car and with a manual transmission which is what we had been looking for and had given up hope. He worked out a fantastic deal and we were sold. More

Long, read it all. Bad experience turned very good. This review is in a few parts, read it all. We had a 2011 X3 35i that we did not buy from Motorwerks, but always had it serviced there with good resu This review is in a few parts, read it all. We had a 2011 X3 35i that we did not buy from Motorwerks, but always had it serviced there with good results. We decided to get a newer vehicle and wanted to stay with BMW, but buy a CPO this time. Research lead us to a very low mileage 2015 428i XDrive Gran coupe. We made a appointment to meet with Dave Rhode and look at the car. All was well, pricing and trade allowance were acceptable so we decided to buy. We had also looked at a few EClass MBs. They were offering some incentives, we asked if BMW would match them. For the most part they would according to Dave. The finance person was Tom Germundsen. That part of the process went well, all our questions were answered etc. a very good experience. So, back to Dave to actually take delivery. We had closely inspected the vehicle before closing and all seemed well. It was however missing one key fob and the printed owners manual. Dave stated they would furnish them asap. Our 125 mile drive home was uneventful as it should be. However when we arrived home, we found two bad areas of damage on the rear bumper. I saved all the photos off their web site, in looking them closely I could see where the damage was, but had been filled with colored putty or something before the pics were taken. It was obvious that in the predelivery that putty had been washed out or otherwise displaced. We called Dave immediately to express our concern and to make it clear this was not acceptable. He did not call us back for three business days. And then all we got was lip service, excuses and empty promises. After over a week of nothing happening, I wrote the Dealership General Manger, Matt Mickelson. He responded quickly and put me in contact with their Customer Service Manager Ursula Platteter. She reviewed all our communications with Dave and found that he never did anything he told us he had done. She however followed up on everything we were promised. They allowed us to get the damage properly repaired and paid for it at a shop of our choosing. The missing key fob arrived and owners manual is on route from Munich. And apparently our original sales person is no longer employed. So, yes we had problems, but in the end all was taken care of. Had the sales person done what he promised and not made excuses that we had to take to a higher level this would be a five star review. Matt, Tom and Ursula all deserve five stars. Sorry for the length, but that was how it was. More

Great vehicle, great experience I knew I wanted an X5 for my next car and Adam made the experience a very positive one. He was patient with me while I was making my choice and we l I knew I wanted an X5 for my next car and Adam made the experience a very positive one. He was patient with me while I was making my choice and we laughed about the importance of the color to me. I always pay close attention to customer service and compliment the dealership. The front line people who greeted me were always smiling and helpful as were Mike (finance) and Adam. It's obvious they all believe in what they're representing. More