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Motorwerks BMW
Bloomington, MN
1,038 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,038 reviews
May 31, 2017
Shawn & Motorwerks are wonderful to work with! I recently purchased a BMW from Shawn and Motorwerks. Everyone at the dealership was wonderful. I actually worked with Duane, Ty & Shawn while I was w I recently purchased a BMW from Shawn and Motorwerks. Everyone at the dealership was wonderful. I actually worked with Duane, Ty & Shawn while I was working through the deal. Each of them were great and easy to work with. Shawn in particular was really straight forward and genuine. You can tell that he genuinely wants you to feel you're in good hands. I'm confident that the car I bought was the right purchase for me, that the deal was reasonable, and that Shawn/Motorwerks will take care of any issues/needs I might have in the future. More
by Jason Krause
Employees Worked With
Ty Hibbs, Duayne Weir, Shawn Simonet
May 30, 2017
Excellent purchase experience Out purchase experience was excellent. Tim Cady was knowledgeable and very professional, answering our many questions and providing helpful insight i Out purchase experience was excellent. Tim Cady was knowledgeable and very professional, answering our many questions and providing helpful insight in helping us make a selection. The overall purchase experience was very smooth including finances and delivery. I highly recommend this dealer when purchasing a vehicle More
by Schupp
Employees Worked With
Tim Cady
May 30, 2017
Warranty Service Challenging My wife and I attempted to purchase a low mileage used 2017 X1, however we were unable to locate a vehicle that matched what we wanted at Motorwerks. My wife and I attempted to purchase a low mileage used 2017 X1, however we were unable to locate a vehicle that matched what we wanted at Motorwerks. So, we found the exact 2017 X1 at another dealer, who was located out of state. We had some challenges sorting out how the warranty issues were going to be addressed, between our out of state BMW dealer and our local BMW dealership, but ultimately the service repairs were worked out. FYI, to post a review it requires entering a salesman from the pre-defined list of values. We have no issue with the salesman (Eric) at BMW Motorwerks. Our issues were entirely related to servicing the vehicle and Motorwerks has addressed our issues and explained everything to our satisfaction. More
by Coke
Employees Worked With
Eric Bugenhagen
May 28, 2017
Outstanding!!! This is our 3rd lease with BMW. Lars has been our saleman the last two times. He has went up and beyond our expectations to make us a very happy custo This is our 3rd lease with BMW. Lars has been our saleman the last two times. He has went up and beyond our expectations to make us a very happy customer. We highly recommend him and love our BMW. More
by toots of alex
Employees Worked With
Lars Lindstrom
May 23, 2017
wonderful experience working with very professional staff We recently bought a certified BMW (335) from this dealer and had a wonderful experience! Ryan Kaulbars was a fun to work with! He was very helpful We recently bought a certified BMW (335) from this dealer and had a wonderful experience! Ryan Kaulbars was a fun to work with! He was very helpful and professional, courteous and extremely patient and understood our urgency and without pushing anything onto us worked out logistics in matter of hours. I would definitely come back as a repeat customer. Thank You. More
by ajaydash@yahoo.com
Employees Worked With
Ryan Kaulbars
May 20, 2017
I wouldn't recommend this dealership to anyone I respect I guess I should have been more careful. This was my first time buying a car from a dealer so I felt a little bit nervous. I realized much later that I guess I should have been more careful. This was my first time buying a car from a dealer so I felt a little bit nervous. I realized much later that I should have probably asked around first. I felt very mishandled and frustrated in this process. Natalie told me an interest rate that I found suiting to my needs then when I met with the finance person at BMW they told me something completely different that was much higher than I had anticipated. I don't know why she would lie to me or tell me something she didn't know about. I also wanted to make a significant downpayment for my car and apparently that was not communicated with the finance department. I wanted my interest rate to be lower and if I put money down I believe it would have made a difference in the rate I got. I didn't feel satisfied once I realized that no one was really listening to what I as the buyer wanted to do to make this a manageable purchase. Since I am young and I don't have a lot of experience with this kind of thing, I feel like I was taken advantage of. They really wanted to get me out of there and move on to the next person. I get that as a salesperson, it's their job to make the sale, but this is just inexcusable. I would never recommend anyone to this dealership unless I want them to feel exploited and unsatisfied. This experience left me with a bitter taste in my mouth and I don't want to ever deal with these people again. More
by angiesmith
Employees Worked With
Natalie Green
May 16, 2017
Thorough Professional Shawn is a complete professional. He works with you to make sure the vehicle you acquire is the one that you really want. He takes the extra time to s Shawn is a complete professional. He works with you to make sure the vehicle you acquire is the one that you really want. He takes the extra time to search for the vehicle that fits you. Best of all, he follows up and if the car you're looking for isn't immediately available, he keeps looking and keeps in touch to let you know how the process is going. I've purchased multiple cars through Shawn and I've never been disappointed. More
by Barry Fick
Employees Worked With
Shawn Simonet
May 15, 2017
Excellent! Shawn was great to work with! I told him the price range I was looking for and he found the perfect car for me! Very friendly, professional, and to th Shawn was great to work with! I told him the price range I was looking for and he found the perfect car for me! Very friendly, professional, and to the point! Thank you, Shawn! More
by Crystalmarsh660
Employees Worked With
Shawn Simonet
May 10, 2017
My new X5 I recently purchased my BMW from Adam Cote and he was a great person to work with. He was very patient and showed me many different cars and it helped I recently purchased my BMW from Adam Cote and he was a great person to work with. He was very patient and showed me many different cars and it helped me with what features I wanted in my new vehicle. I would highly recommend him and this dealership. More
by I. Polyakov
Employees Worked With
Adam Cote
May 09, 2017
Excellent Customer Service I recently just purchased my first BMW at BMW Moterworks and it was such a great experience. The dealership is beautiful and the staff is so helpful a I recently just purchased my first BMW at BMW Moterworks and it was such a great experience. The dealership is beautiful and the staff is so helpful and friendly. Dylan Fernandes was very knowlegable and personable. He took the time to understand what I was looking for in a car and focused on the areas that would benefit me the most. My overall car leasing experience was the best ever thanks to all the staff at BMW. More
by kwit21
Employees Worked With
Dylan Fernandes
