Motorwerks BMW
Bloomington, MN
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awesome There is nothing bad that I can say about Motorwerks except that they are AWESOME!!! from beginning to end. Shawn is great to work with and when he There is nothing bad that I can say about Motorwerks except that they are AWESOME!!! from beginning to end. Shawn is great to work with and when he was working with someone else Ty stepped up to the plate and helped. Both of them are stars in my book and Mike who helped close the deal and get my paperwork together he also made it very easy and painless. If I know anyone that is looking for a car I will send them to a couple of great guys Shawn and Ty. More
Best Car Buying Experience Ever Everyone I dealt with at Motorwerks was coureous, professional and concerned that I found the right car for me. Brad took time to understand what I w Everyone I dealt with at Motorwerks was coureous, professional and concerned that I found the right car for me. Brad took time to understand what I was looking for. That, combined with his experience as an owner of BMWs made it easy to pick the right pre-owned car that met my needs. Everyone else I came across (finance professional, sales assistant etc.) was friendly, professional focused on doing things right. Thanks! More
Shawn & Motorwerks are wonderful to work with! I recently purchased a BMW from Shawn and Motorwerks. Everyone at the dealership was wonderful. I actually worked with Duane, Ty & Shawn while I was w I recently purchased a BMW from Shawn and Motorwerks. Everyone at the dealership was wonderful. I actually worked with Duane, Ty & Shawn while I was working through the deal. Each of them were great and easy to work with. Shawn in particular was really straight forward and genuine. You can tell that he genuinely wants you to feel you're in good hands. I'm confident that the car I bought was the right purchase for me, that the deal was reasonable, and that Shawn/Motorwerks will take care of any issues/needs I might have in the future. More
Warranty Service Challenging My wife and I attempted to purchase a low mileage used 2017 X1, however we were unable to locate a vehicle that matched what we wanted at Motorwerks. My wife and I attempted to purchase a low mileage used 2017 X1, however we were unable to locate a vehicle that matched what we wanted at Motorwerks. So, we found the exact 2017 X1 at another dealer, who was located out of state. We had some challenges sorting out how the warranty issues were going to be addressed, between our out of state BMW dealer and our local BMW dealership, but ultimately the service repairs were worked out. FYI, to post a review it requires entering a salesman from the pre-defined list of values. We have no issue with the salesman (Eric) at BMW Motorwerks. Our issues were entirely related to servicing the vehicle and Motorwerks has addressed our issues and explained everything to our satisfaction. More
Excellent purchase experience Out purchase experience was excellent. Tim Cady was knowledgeable and very professional, answering our many questions and providing helpful insight i Out purchase experience was excellent. Tim Cady was knowledgeable and very professional, answering our many questions and providing helpful insight in helping us make a selection. The overall purchase experience was very smooth including finances and delivery. I highly recommend this dealer when purchasing a vehicle More
Outstanding!!! This is our 3rd lease with BMW. Lars has been our saleman the last two times. He has went up and beyond our expectations to make us a very happy custo This is our 3rd lease with BMW. Lars has been our saleman the last two times. He has went up and beyond our expectations to make us a very happy customer. We highly recommend him and love our BMW. More
wonderful experience working with very professional staff We recently bought a certified BMW (335) from this dealer and had a wonderful experience! Ryan Kaulbars was a fun to work with! He was very helpful We recently bought a certified BMW (335) from this dealer and had a wonderful experience! Ryan Kaulbars was a fun to work with! He was very helpful and professional, courteous and extremely patient and understood our urgency and without pushing anything onto us worked out logistics in matter of hours. I would definitely come back as a repeat customer. Thank You. More
I wouldn't recommend this dealership to anyone I respect I guess I should have been more careful. This was my first time buying a car from a dealer so I felt a little bit nervous. I realized much later that I guess I should have been more careful. This was my first time buying a car from a dealer so I felt a little bit nervous. I realized much later that I should have probably asked around first. I felt very mishandled and frustrated in this process. Natalie told me an interest rate that I found suiting to my needs then when I met with the finance person at BMW they told me something completely different that was much higher than I had anticipated. I don't know why she would lie to me or tell me something she didn't know about. I also wanted to make a significant downpayment for my car and apparently that was not communicated with the finance department. I wanted my interest rate to be lower and if I put money down I believe it would have made a difference in the rate I got. I didn't feel satisfied once I realized that no one was really listening to what I as the buyer wanted to do to make this a manageable purchase. Since I am young and I don't have a lot of experience with this kind of thing, I feel like I was taken advantage of. They really wanted to get me out of there and move on to the next person. I get that as a salesperson, it's their job to make the sale, but this is just inexcusable. I would never recommend anyone to this dealership unless I want them to feel exploited and unsatisfied. This experience left me with a bitter taste in my mouth and I don't want to ever deal with these people again. More
Thorough Professional Shawn is a complete professional. He works with you to make sure the vehicle you acquire is the one that you really want. He takes the extra time to s Shawn is a complete professional. He works with you to make sure the vehicle you acquire is the one that you really want. He takes the extra time to search for the vehicle that fits you. Best of all, he follows up and if the car you're looking for isn't immediately available, he keeps looking and keeps in touch to let you know how the process is going. I've purchased multiple cars through Shawn and I've never been disappointed. More
Excellent! Shawn was great to work with! I told him the price range I was looking for and he found the perfect car for me! Very friendly, professional, and to th Shawn was great to work with! I told him the price range I was looking for and he found the perfect car for me! Very friendly, professional, and to the point! Thank you, Shawn! More




