Motorwerks BMW

Bought a Pre-Certified 330i Xdrive I want to thank Eric Bugenhagen for a very professional experience. My all around sales experience was awesome. I buy a new car every 3 years so I hav I want to thank Eric Bugenhagen for a very professional experience. My all around sales experience was awesome. I buy a new car every 3 years so I have a lot of experience with dealerships. Motorwerks and Eric made it very easy to buy the car of my dreams!! Thanks again. More

Bought a new I3. Service received was impeccable I want to thank Adam Cote for such a great sales experience. After a disaster at another Twin Cities BMW dealer, it was refreshing to come in to the s I want to thank Adam Cote for such a great sales experience. After a disaster at another Twin Cities BMW dealer, it was refreshing to come in to the showroom, be acknowledged and welcomed. Adam was knowledgeable and helpful and courteous to a fault. For example, I forgot my driver's license after my test drive. Adam gave me a call to let me know and even offered to drive them up to where I was having dinner. That Minnetonka BMW is how service is done. Thanks again Motorwerks BMW. More

Don't waste your money here, not worth Buying a car from Motorwerks is a extremely costly mistake. Just read other reviews, Recently I bought 2013 335XI from them and paid the extremely pre Buying a car from Motorwerks is a extremely costly mistake. Just read other reviews, Recently I bought 2013 335XI from them and paid the extremely premium price because of the color which I love. The day I test drove it was raining and could not see any paint imperfections and damages, they did not even offer me to take it inside the garage to show me( because they knew it). I drove home the car, used for week and then spent washing the car my self. Guess what, all heavy wax and polish they put on is all gone and here is bare car with 4 different colors of paint( I started crying!!!), wait its not just 4 different paint colors its spray painted over dust and lot of run overs etc. Any person( even 10 year old) can tell this car is repaired repainted from 5 feet away. Now I remember When I went to look at it there was guy fixing other cars in parking lot. I did not realize that time. How can the BMW dealer can do this to BMW customers, I started complaining to dealer, very poor response( you know why they made money). Finally I got response telling me to take it to nearest dealer the confirm that what I was saying is right( bcoz I leave 700 miles away). Everything what I complained was right and provided the written estimate from BMW, then they say we can’t pay. You bought the car, we got money and deal over. What a car I bough from junk dealership. I can’t understand how BMW dealer buy junk car and fix and sell. I have reported to BMW.. They have perfect art of getting people to pay way more than and for junk cars…. Please I don’t even think about this dealership. More

Great experience start to close Was about to purchase another brand from another local dealer when I decided to take a last minute look at Motorwerks. Smart move. Do yourself a favor Was about to purchase another brand from another local dealer when I decided to take a last minute look at Motorwerks. Smart move. Do yourself a favor - walk in the door and go directly to Adam Cote. Easy to work with and ready & able to make thing happen. We'll be back for our next car. More

Great experience Natalie went above and beyond to work with us on our purchase of a vehicle. I would highly recommend her to anyone else in search of a vehicle. Natalie went above and beyond to work with us on our purchase of a vehicle. I would highly recommend her to anyone else in search of a vehicle. More

Thank You! I had an excellent experience working with Dylan Fernandes at Motorwerks BMW. Dylan was really knowledgeable– especially about the changes in the va I had an excellent experience working with Dylan Fernandes at Motorwerks BMW. Dylan was really knowledgeable– especially about the changes in the various models across the years. He seemed to genuinely want me to be happy with the car I bought. My Encore experience with Anders Borg was also extremely helpful. More

Service Advisor Communication was Excellent Brian Rotter, made every effort to keep me informed about the service that was getting done and took the time to explain the process. The car was com Brian Rotter, made every effort to keep me informed about the service that was getting done and took the time to explain the process. The car was completed in a timely matter and his efforts were greatly appreciated. No doubt I will ask for him by name at the next service. More

Motorwerks BMW Great Service Eric W. Bugenhagen new what I wanted before I did. I was very impressed with the service beore, during the process, and after the sale. Ian from the t Eric W. Bugenhagen new what I wanted before I did. I was very impressed with the service beore, during the process, and after the sale. Ian from the tech department had incredible patience in walking through the car and getting my profile set up. More

For an outstanding service and purchase experience It was a pleasure last week to purchase my BMW X5 from sales rep. Ayman Hassanein. He was very helpful in locating the exact car I was looking for. He It was a pleasure last week to purchase my BMW X5 from sales rep. Ayman Hassanein. He was very helpful in locating the exact car I was looking for. He was always prompt in returning my calls and answering all of my questions. Before this purchase, and over the past nine years, my family and I had purchased three (3) BMWs from another Motorwerks salesman (who's no longer with the company.) Ayman is professional and knowledgeable, and I recommend him highly. We have found Motorwerks to be "tops" in service as well as in their complete inventory. Motorwerks is the place to go, and Ayman Hassanein is THE man to see. More

Thanks Natalie Green for the awesome deal and the honesty! This is my first time purchasing a car at Motorwerks and my experience has been nothing but great. Natalie is my sale person to go to. She was quick t This is my first time purchasing a car at Motorwerks and my experience has been nothing but great. Natalie is my sale person to go to. She was quick to respond and straight forward. She understands what really matter at the end of the day for any purchase is the price and the car itself. I was in and out the place for less than an hour. I came back a few days later to pick up my car and it was great. I even brought the car out of an independent auto inspection pre-purchase and they did not even know the car problems like Natalie did. She had my car detailed and refilled the gas before it rolled out the door. Thank you Natalie! More