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Motorwerks BMW

Bloomington, MN

4.7
1,037 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,037 reviews

February 01, 2013

Absolutely absurd policies. Extremely expensive and unhelpful. Poor customer service, and predatory loans. Avoid this dealership at all costs unless you want to deal with misery. More

by landstrasse36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana
January 11, 2013

Skipping to the heart of the matter, I had a deal for a new 2013 BMW M3 with Tom. After it took longer than it should have to send me the credit app, I should known something wasn't right. Of course, he More

by Mike Honcho
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Cavanagh
November 01, 2012

Great dealership. Courteous and very knowledgeable staff. It is truly museum of BMW. The best inventory in Minnesota. I am thanking Motorwerks BMW for an excellent shopping experience. More

by aberner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
October 03, 2012

Horrible experience!! Their sales department is OK. However, the service department is terrible. Dealer never resolved the issues with my car. Not the most courteous service personnel. I strongly sugge More

by Calvin28
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Foreman
August 31, 2012

I took my vehicle to Motorwerks as a result of a failure with my braking system that nearly caused an accident. This dealership was the closest dealer at the time of the incident. The service advisor test d More

by Drexel82
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager
August 20, 2012

I first started o work with Charlie on finding a Mini, he was very knowledgable, and I could easily relate to him. Loved the personalized attention and past owner recognition at this dealership. After worki More

by jfecht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale, and Charlie
August 15, 2012

We received the most outstanding customer service from NIC KRANE,Fast Service Advisor! He exceeded our expectations! He represent BMW the way it should be! More

by ldooley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Krane
August 06, 2012

John did a great job keeping in touch to let me know what they found and what was being done. Got my car when promised. Excellent service. More

by gjgconsult
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Giese
August 04, 2012

Really impressed with the service staff to make sure work was done properly and I was satisfied. even the comment to make sure I helped my self to a fresh peach in the waiting room because they were really g More

by BDH2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Giese
July 24, 2012

This was our first time at Motorwerks BMW. We walked in the door and were greeted right away. We were introduced to Art and we told him we were looking for a nice, safe car for our daughter to drive. He h More

by sruebmccarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Hancock and Mike Heller
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