Motorwerks BMW

I had been thinking about buying a Mini Cooper convertible for quite some time and had really done my homework on it. I came in on a Saturday with my husband and my dog in tow with no intention of convertible for quite some time and had really done my homework on it. I came in on a Saturday with my husband and my dog in tow with no intention of talking to a sales person at all but just wanted to see the vehicles in person that I had researched online. I ended up meeting Clayton Nicholson. Turns out he was VERY busy that day juggling a lot of different people but I certainly didn't notice as he was attentive and helpful. He got the car I was seeking out and I ended up taking a test drive with my husband and my pooch. I loved the car and really got along great with Clayton. We kept in touch via text and email mostly. I think it's important that you can find someone you can really connect with. My father and many in his generation would likely hate an email, wouldn't know how to search the website and would expect a sales person to fall all over him when he walked in the door. Some might not think texting and email is professional but I am totally fine with it. I have always felt, as a consumer, that I have a target on my back so I won't even go into the dealership until I am ready to get serious and I have an education on the basics of the vehicle I am interested in buying. My experience was great! I ended up getting the car I wanted with a a few fun extras. I hope the great service continues. If you head into Motorworks BMW look up Clayton Nicholson. He's a nice guy who will get you the best deal he can. More

The "Ultimate driving experience" not so much, employee burned clutch. Very friendly and understanding. Good communication and service! Employee is very helpful but feels in a hurry to sell! sell! employee burned clutch. Very friendly and understanding. Good communication and service! Employee is very helpful but feels in a hurry to sell! sell! sell! But I understand their job position. Overall it is still a great dealer with many mint cars for sure. More

My experience at the motorwerks bmw was superb! no hassle, very curtious, friendly! Will definately make them my 1st stop whenever I go out to look for another car purchase! Be sure to ask for Art if hassle, very curtious, friendly! Will definately make them my 1st stop whenever I go out to look for another car purchase! Be sure to ask for Art if you go to the Bloomington dealership he's the BEST!! More

I have never enjoyed the car-buying process, but I have to say that my experience at Motorwerks was a very good one. The used car inventory is high quality, and Art found me the perfect vehicle to test dri to say that my experience at Motorwerks was a very good one. The used car inventory is high quality, and Art found me the perfect vehicle to test drive. I ended up purchasing that car, and my month-long search was finally over! Thanks to both Art and Betsy, whose customer service is top notch, and who really go the extra mile to make things happen! I would recommend Motorwerks BMW as a quality dealership! More

My car has a after market warranty and the staff did a great job making sure that all the things were covered on it. They had put me in a loaner car made sure that my care was clean and returned like new. great job making sure that all the things were covered on it. They had put me in a loaner car made sure that my care was clean and returned like new. Was a great experience. Thank you motorworks team.. More

Art Hancock is a unique and thoroughly enjoyable person to deal with when looking for a vehicle. He figured out in a few minutes what car size and price would be good for us and demonstrated his excellent to deal with when looking for a vehicle. He figured out in a few minutes what car size and price would be good for us and demonstrated his excellent knowledge of the product throughout our visit. We were sold on the BMW within a very short time of our arrival. Even when he knew that we would be purchasing one of the cars, he was still available as long as we needed to be certain which one we wanted, including a thorough "checkout" of the vehicle and it's features and systems and multiple test drives. A most enjoyable experience! We would recommend Art Hancock and Motorwerks BMW to anyone! More

I have had nothing but great service from BMW ( John Giese) who is always willing to make things work out for the best. I couldn't ask for anyone better than John and the excellent team work he shows w Giese) who is always willing to make things work out for the best. I couldn't ask for anyone better than John and the excellent team work he shows when taking care of my cars needs. Thanks John. Patti Beaudoin More

I like the services and the ways the service advisor talk with respect and the staff attitude nice and polite and the driver for shuttle too. I don't like to say much, accept or not I cannot do nothing about with respect and the staff attitude nice and polite and the driver for shuttle too. I don't like to say much, accept or not I cannot do nothing about it. More

As first time BMW buyers Art was very helpful in showing us around and explaining the many functions and features of the new car. He took extra time to help us find the right car and connect us with the rig us around and explaining the many functions and features of the new car. He took extra time to help us find the right car and connect us with the right people inside the dealership. More

Tamiru Minneapolis, MN I was looking for six Tamiru Minneapolis, MN I was looking for six months to get the right car. I trying to get online different cars but I am not get the car I lo Tamiru Minneapolis, MN I was looking for six months to get the right car. I trying to get online different cars but I am not get the car I looking for it. Final I shift my looking to mini cooper cars. I so excided to get such kind car I looked four door car then mini cooper country man car. I trying to get anybody to give me information about the car and durability where I going to get. I give call customer service they transferred me to my business man Anthony by next day I am not around here. I am going to give you my best friend he said I be lived him. I took my fever man Art …… telephone number I called him he trying to get right car he took me up to 2nd floor we looking around I am not get what I am looking color , price wise , 3 rear seat and so on. Art still looking online to get from different dealer final get from different site dealer he promise me he is going to get the same car know got. So you guys he is man helpful and more experienced man. You guys luck have such respectful man. whose is care for his customer. I am so happy to get such helper person. More