Mount Airy Toyota

decieved because i trusted told a price but when the deal was hurried along I was paying 2000 or more dollars than what it was supposed to be..dissapointed told a price but when the deal was hurried along I was paying 2000 or more dollars than what it was supposed to be..dissapointed More

Horrible Experience I was from out of town and looking in to purchasing a used Toyota from a smaller, private dealer in the area. Prior to purchasing the vehicle I wanted I was from out of town and looking in to purchasing a used Toyota from a smaller, private dealer in the area. Prior to purchasing the vehicle I wanted to have a certified mechanic check it for any and all issues. A Toyota dealer seemed like seemed like the ideal place to have this done. I was HORRIBLY WRONG. After looking at the car, they said it was in great shape. Then proceeded to try to up-sell me on a timing belt and water pump - to a vehicle I didn't even own yet. This should have been my sign. After purchasing the car it started leaking gas due to the excessive rusting under the car. The rusting is substantial, unmistakeable and certainly effects the car's value and life span. There is no way Mt. Airy Toyota did anything more than hook this car up to the computer. Honestly I doubt if they even did that. I had to contact them 10+ times to get any type of response. In the end they refunded the cost of the "inspection". The whole reason I took this car there was to avoid spending $10,000 on a bad investment. There are actually patches under the car and in the wheel wells to hide the rust. Somehow they didn't see this. Their final and "best" excuse was, "Since we are so close to Virginia we see a lot of cars that have been in the snow." Seriously?... Now they just want me to go away. STAY AWAY! Do not trust this service department. Lots of excuses, poor workmanship, poor follow-up and poor customer service. Worst experience I have ever had. More

Great Deal, Awesome Experience My wife and I recently purchased a new vehicle from the good folks at Mount Airy Toyota, and we were blown away with how easy the process was. From th My wife and I recently purchased a new vehicle from the good folks at Mount Airy Toyota, and we were blown away with how easy the process was. From the initial telephone call (where we made our offer, which was accepted), to the attention they gave to getting us just the right vehicle, and even to the time they spent patiently going over the features of the car, every part of our experience with Mount Airy Toyota was just easy. We called several dealers around, and these guys were the only ones who were willing to work with us. We got a great car at an unbeatable price, and we got to meet some fine people in the process! Highly recommended! More