Mount Pleasant Chrysler Dodge Jeep Ram
Mt Pleasant, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 82 reviews
Manny did a great job with the sales process. All other staff made the process smooth and pleasant as well. All other staff made the process smooth and pleasant as well. More
Great staff. The staff are very friendly and knowledgeable. I would recommend to anyone looking for a product from this dealer. The staff are very friendly and knowledgeable. I would recommend to anyone looking for a product from this dealer. More
Always a pleasure coming to this dealership. It’s clean, comfortable, and has everything I need to get through the short wait. The staff is always pleasant and helpful. It’s clean, comfortable, and has everything I need to get through the short wait. The staff is always pleasant and helpful. More
Great customer service. Angel is always easily reachable and easy to work with. A great experience overall. Angel is always easily reachable and easy to work with. A great experience overall. More
They are dishonest and unorganized. The prices they charge should be criminal. They are slow The prices they charge should be criminal. They are slow More
Everything was a perfect service experience. My advisor Ryan was amazing and the dealership was able to accommodate my ability to work remote with internet and a nice clean workspace. My advisor Ryan was amazing and the dealership was able to accommodate my ability to work remote with internet and a nice clean workspace. More
Overall success . . great customer service... My repairs took time but my Dodge old model no longer being manufactured probably made getting parts more difficult? Lots . great customer service... My repairs took time but my Dodge old model no longer being manufactured probably made getting parts more difficult? Lots of communication to me from Ryan and Trent which I much appreciated More
I would strongly recommend that others avoid this dealership based on my recent experience. I brought my vehicle in for a routine 30k mile service and was quoted approximately $1,700 for what was dealership based on my recent experience. I brought my vehicle in for a routine 30k mile service and was quoted approximately $1,700 for what was presented as “by the book” maintenance. While the staff did provide explanations, those explanations centered around adding numerous services and fluid flushes that I later confirmed are not typically required at this mileage. I reached out to another local dealership as well as the company’s main office, both of which quoted $200–$400 for comparable service. When I brought up this large discrepancy, I was met with repeated pushback rather than a reasonable discussion. I declined the service but did proceed with a tire pressure gauge repair and was charged $300, which also appears significantly higher than standard pricing. At the end of the day, this didn’t come across as a difference in opinion—it felt like aggressive upselling and inflated pricing, backed by arguments when questioned. That’s not the kind of environment where a customer can feel confident they’re being treated fairly. I would strongly encourage anyone considering service here to get a second opinion before agreeing to any work. I will not be returning. More

