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Mountain Chevrolet

1.4

1 Lifetime Review

51359 Hwy 6 , Glenwood Springs, Colorado 81601 Directions
Sales: (970) 928-9777

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1 Review of Mountain Chevrolet

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August 27, 2018

"Unprofessional and pushy"

- Hbdavidson

I have dealt with my fair share of car salesmen and finance managers. My husband and I were shopping around for a specific truck that we had in mind. We were pre-approved with Capitol One, so we were aware that we could be approved. We drove an hour and a half from our home to look at a vehicle that was a trade-in from a previous few days. We spoke with them on a Thursday MORNING and went up on a LATE Saturday MORNING. They had yet to put it though inspection even after confirming with us 3 times that we were coming. I spoke with two people Kristi and Edwin, both confirmed my arrival by email AND text message. When we got there, they were SO busy that neither one of them worked with us and had another salesperson? work with us. That is fine, and didn't really bother me, it was the fact that they set us down at a table in the showroom to fill out our own credit app. NEVER in my car buying experience have I had this happen and I have bought FIVE cars from a dealer before. After reviewing our credit and knowing that we were NOT putting money down and were NOT trading a vehicle in they came back at us with an offer of having to put money down and that our payment range for the amount we were financing and our credit was unrealistic. We refused and they went back to play with numbers. I know they didn't try very hard or even come down on the price of the truck (Steve, an employee, had just got done telling us they didn't think it would sell and planned on taking it to auction, therefore at that point we were the better option for them to make money) because they couldn't get anything to "work". Which my husband and I are very self aware of our credit and our purchasing power. We knew xxxx good and well that this was a lie. Needless to say we didn't get a truck from them, and returned to VW in Grand Junction and purchased a truck with a loan almost twice the amount of what Mountain Chevy said they couldn't make work. Oh well their loss and not ours.

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Recommend Dealer
No
Employees Worked With
Kristi, Steve and Edwin
1
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