Mountain Hyundai

Noah Toro was absolutely terrible to work with and I will never work with Foundation Hyundai EVER! If I could, I'd give Noah Toro 0 STARS! After getting shafted by another Foundation Hyundai in Boulder ( never work with Foundation Hyundai EVER! If I could, I'd give Noah Toro 0 STARS! After getting shafted by another Foundation Hyundai in Boulder (who changed the deal just 24hrs later), I worked for 8hrs to get a deal done with Foundation Hyundai in Westminster. 1hr before our scheduled time to get the car, Noah Toro withheld the deal sheet and quote and wouldn't send it to me. This is despite the fact 3 other Hyundai dealerships sent quotes without seeing the car. Its just playing games. Noah finally got on the phone, and while I may not have been perfectly business-like with my communication, he said he would not deal with me. I've spent 16hrs with 2 Hyundai dealerships trying to get a deal done, and after getting completely lied to by one dealer in Boulder, I think its fair to be highly frustrated when the 2nd dealer plays games. I DO NOT RECOMMEND working with Noah Toro or Foundation Hyundai as they play games, waste time, and were not honest in their process. STAY AWAY! UPDATE 10.21.24: I was emailed saying 'Foundation Hyundai said they have worked to resolve your issue.' They have not - and they're not being honest about Noah Toro who told his sales associate he would not send me a deal sheet until he saw the trade in. Yet every other dealership send me a deal sheet without seeing the trade in. Foundation Hyundai is not being accurate in their claims. It was only after telling my sales associate and then Noah (when he finally got on the phone) he is perfectly capable of sending a deal sheet would he even consider sending one. In other words, Noah Toro admitted he could send me a deal sheet with the offer, but that it would potentially be amended if they valued the trade in differently. This is basically them saying "Yes, we can send you a deal sheet/offer, but we didn't want to because we wanted to see the trade in first." The whole point of getting the deal sheet before coming in was to see if we were even in the ballpark about the numbers. If they were off, there was no reason for me to drive in, add more miles to my trade in and waste time. For 5-10 mins, Noah Toro told his sales associated he wouldn't send a deal sheet until he saw the trade in. Hence their statements are not accurate about the situation. It was at that point I got frustrated with Foundation Hyundai since they were the second one to play games. I did not make my comments about Noah Toro personally on the call, but was merely commenting on the process and how it was no pro of them to waste my time this way when they were perfectly capable of sending a deal sheet without seeing the car. Their response is even more telling of how they want to 'color' the situation when they handled the situation poorly after 8hrs of trying to make a deal from them in Westminster, and another 8hrs from the Boulder store. 16hrs of wasted time and no "Hey, we're sorry about this." The only bright spot was the sales associate Zee who did a great job. The dealership/managers were terrible, hence this review. Foundation Hyundai responded "Thanks for the update Chris, we 100% stand by our first response, and disagree that you were looking for a ballpark on the BMW trade-in, rather you were looking for a solid value that would not change, which caused your frustration. Noah specifically said, we would send you the quote, and the trade-in value might change after we look at the vehicle, in person, which incited your tirade. This will be the last response we send on this situation. We wish you the best!" I love how they are telling me how I felt & that they know more about that then I do personally. I wasn't asking for something solid/fixed/permanent on my trade in. I was asking for the deal sheet to see if we were in the ballpark or not to not waste time. I got frustrated by the games & having to argue with Noah just to get a deal sheet and having spent 16hrs just to get to this point. More

Service department is a joke. A tech punctured the radiator durning a repair and the ownership is blaming it on me for declining a different repair. Please tell me how a radiato A tech punctured the radiator durning a repair and the ownership is blaming it on me for declining a different repair. Please tell me how a radiator hose can cause a bolt to puncture the radiator. More

Very nice, knowledgeable, and helpful. Would recommend to others. Made our purchase of the right vehicle very easy. Would recommend to others. Made our purchase of the right vehicle very easy. More

Ryan was great to work with the dealership was very attentive looking forward to the new car attentive looking forward to the new car More

Easy, professional and hassle free service here. No complaints whatsoever. Worked with me and my weird insurance related issues! No complaints whatsoever. Worked with me and my weird insurance related issues! More

The service tech was not returning my calls and then I got in touch with the Service Manager Nych and he took care of the problem in one day. Got my car repaired and picked it up two days later. Nych got in touch with the Service Manager Nych and he took care of the problem in one day. Got my car repaired and picked it up two days later. Nych is very professional and I really appreciate his help More

Friendly. Factual. Low pressure. Good pricing. A good experience overall and would buy a car here again. Factual. Low pressure. Good pricing. A good experience overall and would buy a car here again. More

They organized paperwork really quickly. They let me drive the car without anybody in the car and the sales people were friendly and talkative without being too overwhelming They let me drive the car without anybody in the car and the sales people were friendly and talkative without being too overwhelming More

Ryan Wambolt is as incredibly helpful, courteous & professional! I would recommend anyone work with him professional! I would recommend anyone work with him More

They really listened to my needs and wants and paired me with the perfect car!!! with the perfect car!!! More