
Mountain View Chevrolet
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very Nice First Impression I bought a used car but still under warranty from a sister dealer of theirs and when I came to Mtn View Chevrolet for warranty work, they treated me l I bought a used car but still under warranty from a sister dealer of theirs and when I came to Mtn View Chevrolet for warranty work, they treated me like I bought NEW and from THEM. They were very courteous, knowledgeable and pleasant to work with. I will be bringing my little "New to me" car back as needed for work and maintenance. I am very IMPRESSED! More
Serviced Car They were nice and fast and friendly and helpful. I love bringing my car here. The popcorn and charging station and coffee makes me feel warm and welc They were nice and fast and friendly and helpful. I love bringing my car here. The popcorn and charging station and coffee makes me feel warm and welcome. More
Defective 2015 Tahoe I have had a number of problems with my 2015 Tahoe that were "unusual", none of them because of Mtn. View Chevrolet . Craig has always been a joy to w I have had a number of problems with my 2015 Tahoe that were "unusual", none of them because of Mtn. View Chevrolet . Craig has always been a joy to work with and very professional . More
Purchase of new vehicle Very personable, had answers for all our questions, most importantly Dean went above and beyond to make this an easy transaction in the purchase of ou Very personable, had answers for all our questions, most importantly Dean went above and beyond to make this an easy transaction in the purchase of our new vehicle! More
Great service every time. Quality fast service by knowledgeable, courteous staff members. Always a clean place and work is always done promptly at the price promised. I would f Quality fast service by knowledgeable, courteous staff members. Always a clean place and work is always done promptly at the price promised. I would for sure recommend your dealership to friends and relatives that are in the market. More
Automobile Service Repairs The service department was very timely in checking out my vehicle and returning a call to let me know what was wrong with my vehicle. The service department was very timely in checking out my vehicle and returning a call to let me know what was wrong with my vehicle. More
Bad Service work My truck was to be worked on repairing the emission reduction tank. The part was supposed to arrive on a Tuesday morning and didn't. They had already My truck was to be worked on repairing the emission reduction tank. The part was supposed to arrive on a Tuesday morning and didn't. They had already taken my truck apart. Long story short I didn't get the part until Friday morning and I had to pay for the over night shipping charges. I had a hard time getting any information out of jamie, the service rep. He never could give me concrete answers as to why my parts didn't arrive. It wasn't until I spoke with Jimmy did I get some answers and results. The price of the repair was over $1000, I feel like $600 worth of labor dollars is excessive. I should have been skeptical when he tried to sale me a brake fluid change and the truck is only two years old. Please..... More
Taking customer service to the next level!! 3rd vehicle I've purchased from Mtn View and I'm sure it won't be my last!! From sales to service these guys truly are first class!! 3rd vehicle I've purchased from Mtn View and I'm sure it won't be my last!! From sales to service these guys truly are first class!! More
Service pads bills an makes up issues FIRED! Caught lying and trying to indeed repairs. after the most recent service visit with the Mt View Chevrolet dealership, I would not consider FIRED! Caught lying and trying to indeed repairs. after the most recent service visit with the Mt View Chevrolet dealership, I would not consider purchasing (a new or used) and or having a vehicle serviced via Mt View Chevrolet again. I feel accountability and responsibility are not paramount within this dealership. More so, the negative stereotypes of dealership padding services and performing unneeded repairs / false repairs have been lent great credence by Mt View Chevrolet Once exposed, what may have been an attempt to mend a relationship after being deceived, clearly appears nothing more than an action to cover up a gross deception. The ethics of this dealership in my mind is clearly in question. The credence lent to stereotypical shenanigans (over charging and unneeded repairs) this dealership has exhibited seems well practiced, polished, blatant and the fiber of Mt View Chevrolet in my case. . More
Very helpful and fast cutsomer service. I came in for my first maintenance appointment this week. The employees are always very nice a helpful. My car was completely finished within the hour I came in for my first maintenance appointment this week. The employees are always very nice a helpful. My car was completely finished within the hour and I did not have to wait a long time, which was more than I expected. Thank You for the great and fast service. More