Mountain View Chevrolet

Serving my Tahoe I had an appointment and arrived earlier. The Service writer was very nice and friendly. They had my Tahoe ready and I was on my way in about 45 mins. I had an appointment and arrived earlier. The Service writer was very nice and friendly. They had my Tahoe ready and I was on my way in about 45 mins. The cost with my coupon was much less than a regular oil change place in town. I will be going back and recommend it to Chev. owners. More

Traverse scheduled service As usual, service was excellent. Every issue that I mentioned was addressed and fixed. Carlton Harris made sure that I was informed on the progress. As usual, service was excellent. Every issue that I mentioned was addressed and fixed. Carlton Harris made sure that I was informed on the progress. More

100,000 mile checkup we brought our yukon in for service, wound up getting 4 new tires and they forgot to align them. we made an appointment for the next saturday morning we brought our yukon in for service, wound up getting 4 new tires and they forgot to align them. we made an appointment for the next saturday morning, but when we got there at 8am, the "alignment guy" didn't come into work that day, so we had to reschedule. we rescheduled for 7:30am monday morning and it took 2 1/2 hours for the alignment. the thing that really irritated me though was that there was oil or grease all over my inside driver door. i had to clean it off before i could close the door. It was everywhere! this is inexcusable. please at least clean up after yourself. after spending over $3000 for service, i think this is the least we could expect. many other dealerships include a free car wash, etc. please step it up. More

Great Service Their service was on time and very courteous. I was in and out in no time at all and everyone treated me like I was their best customer! Their service was on time and very courteous. I was in and out in no time at all and everyone treated me like I was their best customer! More

Service Not what I expected. My truck was sent to a shop down the road even though I had appointment at dealership and was not told this. Appointment was at 9 Not what I expected. My truck was sent to a shop down the road even though I had appointment at dealership and was not told this. Appointment was at 9:30 dropped truck off at 8:00 and it was not done until 1:30. I had to call twice to check on truck and find out if there was any problems. A service and greas truck should not take that long. Disappointed in this compared to other service visits More

Timely, professional, courteous Mr. J.Harris was the service rep my wife and I were assigned to on 11/11/2015 for service ony wifes Traverse.He made sure we were clear on any questi Mr. J.Harris was the service rep my wife and I were assigned to on 11/11/2015 for service ony wifes Traverse.He made sure we were clear on any questions we had about our vehicle. When our vehicle was ready he contacted me even though my wife was picking the vehicle up, due to my wife being busy at her work. Very pleased with Mtn.View Chevrolet! More

Expensive Hidden Charges Went in for an oil change and tire rotation, and had an electric window that was off track. I had to pay a 100.00 plus diagnostic fee to figure out w Went in for an oil change and tire rotation, and had an electric window that was off track. I had to pay a 100.00 plus diagnostic fee to figure out what was wrong with the window. I had a raddling noise that was checked out. After it was all over The bill was almost 700.00. I was expecting maybe 250 if the motervin the window was bad. Moter an electric relay etc. They even had another 900.dollars if suggested work that needed to be done. More

Chris was very helpful, and curtious My experiance was very possitive, all my questions were answered, any thing i ask for Chris to check he did, and in a timely manner. We never felt rus My experiance was very possitive, all my questions were answered, any thing i ask for Chris to check he did, and in a timely manner. We never felt rushed or pressured, he explained everthig to our satisfaction. We would recommend this dealership to any one. Larry and Ruth Standefer More

Prompt, complete Service This was a regular service visit comprising of oil/filter change, tire rotation, etc., and a few warranty issues. Vehicle was promptly serviced with a This was a regular service visit comprising of oil/filter change, tire rotation, etc., and a few warranty issues. Vehicle was promptly serviced with all items taken care of. Finished ahead of scheduled time frame, AND, was complimentary washed. You just can't beat these guys!! More

New lease I went for an oil change; while waiting I met with John Spencer and Russ Liscomb about getting out of my current lease and into a new one. The salesme I went for an oil change; while waiting I met with John Spencer and Russ Liscomb about getting out of my current lease and into a new one. The salesmen were kind, courteous and knowledgeable and gave me all my options without pressure. More