
Mountain View Chevrolet
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great team I took my older car for a new battery and ended up looking around and saw a 2014 Malibu I liked. Ended up taking it home and I love it!!! Thank you al I took my older car for a new battery and ended up looking around and saw a 2014 Malibu I liked. Ended up taking it home and I love it!!! Thank you all so much for working so hard after closing time to help this happen for me More
Great! The positive - Buying from Travis was a great experience - he was friendly, knowledgeable, asked if I had questions several times, was patient (he cam The positive - Buying from Travis was a great experience - he was friendly, knowledgeable, asked if I had questions several times, was patient (he came across as wanting to serve me rather than wanting to do whatever it took to make a sale - he readily complied when I asked him to take a look at the underneath of the car upon learning that it had come from an area with harsh winters and lots of salt), and explained the process of reaching a price ahead of time. The same things can be said of Sean when I was handed off to him in the business office - he was very personable and explained things clearly - not only was he looking out for Mtn. View but I sensed he was also looking out for me. I would rate my experience with them as a 5. Mtn. View management, this customer thanks you for employing people like Travis and Sean! The slightly negative - I was only given one key to the vehicle - one of those programmable keys - and from research after the purchase was completed I learned that this can be a big deal. While reading the manual that came with the car I found that it recommends that the owner have at least two keys on hand because if a key(s) is lost it is easier to replace and reprogram keys if an old key is on hand. I intend to be proactive and purchase a key rather than run the risk of losing my only key which will lead to my having to call a professional to open/start my vehicle. I would also at that point have to purchase a new key and have it programmed. It would have been nice to have had more than a couple of gallons of gas in the tank when I pulled off the lot and to have had a fresh wash. There was a film of dust and a couple of bird droppings on the car and I found out the windows were streaky when I headed into direct sunlight - had I not had a meeting to get to I believe Travis would have washed the car himself had I asked. To prospective buyers, I highly recommend Mtn. View Chevrolet! More
Great Service! I had excellent service here. I highly recommend. Even though my car payment is a little high but I know that these guys can't help that. I'm very hap I had excellent service here. I highly recommend. Even though my car payment is a little high but I know that these guys can't help that. I'm very happy and thankful to receive my "like new" vehicle from Mountain View Chevrolet. More
Saturday car shopping Great experience with the entire staff. They listened to our needs and delivered. It was a pleasure working with such courteous people. It was a very Great experience with the entire staff. They listened to our needs and delivered. It was a pleasure working with such courteous people. It was a very hot day on the lot, 90 plus and more than one person asked if we needed some water. Little things go along way. More
Thank you For taking care of me and my car. Tuesday was a very bad day for me and was help even throw I had no money. That was very well needed. My battery wa For taking care of me and my car. Tuesday was a very bad day for me and was help even throw I had no money. That was very well needed. My battery was leaking acid an had ate up a battery cable. The cable was replaced I was told i needed a new battery. I did get a battery I had to borrow some money. I so appresate the help I recieved. More
An above and beyond car buying experience. Many thanks to the team at Mtn View Chevy, especially to Ric Clinton, who helped me get into my new 2015 Z71 Colorado at a great deal. The entire staf Many thanks to the team at Mtn View Chevy, especially to Ric Clinton, who helped me get into my new 2015 Z71 Colorado at a great deal. The entire staff here worked harder than I've ever seen a car dealership work before. As soon as I walked onto the lot late one evening and met Ric who was super friendly, Ric asked how he could help me. When I told him I was interested in the 2015 Z71 Colorado he went over every detail about the truck from top to bottom and let me test drive the truck. Ric was knowledgeable about the vehicles, features, pros & cons, etc. and took the time to answer my questions and evaluate my options. I would definitely do business with him again and recommend him to others. He introduced me to everyone at the dealership that I would ever have to come back and talk with in case I had any problems with the truck. I could tell that he did not want me to leave the lot without knowing everything there was to know about my new truck, and he also offered his contact information in case I had any questions after I left. This was by far the best car buying experience I have ever had, and I will definitely refer my friends and family to Ric and Mountain View Chevy for their future car purchases. More
EXEPTLIARY WE HAD A 2014 FORD ESCAPE AND NEEDED SOME WARRANTY WORK DONE ON IT. WE TOOK IT TO THE OTHER FORD DEALERSHIP NORTH OF THE RIVER AND WERE TOLD MORE THA WE HAD A 2014 FORD ESCAPE AND NEEDED SOME WARRANTY WORK DONE ON IT. WE TOOK IT TO THE OTHER FORD DEALERSHIP NORTH OF THE RIVER AND WERE TOLD MORE THAN ONCE THAT NOTHING WAS WRONG. NOT ONLY THAT, WHILE THEY KEPT MY WIFE'S CAR FOR SEVERAL DAYS, THEY OFFERED NO LOANER. THIS ALONE DID NOT SIT VERY WELL. I KNEW THERE WAS SOMETHING WRONG SINCE I HAD ALREADY READ THE CODE AND HAD IT CONFIRMED AT AUTO ZONE. MY WIFE WAS AFRAID TO DRIVE IT IN IT'S CURRENT CONDITION. WE DECIDED TO GIVE MOUNTAIN VIEW FORD A TRY. THEY TOOK THE CAR IN AND TOLD HER THEY WOULD HAVE TO KEEP IT FOR A COUPLE OF DAYS. THEY GAVE HER A HER A NEW LINCOLN SUV AS A LOANER. THEY FIXED THE CAR--ENOUGH SAID ABOUT THAT. A COUPLE OF DAYS LATER WE RECEIVED A LETTER FROM THEM OFFERING TO PURCHASE THE CAR. MY WIFE WANTED IT GONE SO I TOLD HER TO TAKE THE LETTER AND SEE WHAT THEY OFFERED. THEY OFFERED MORE THAN A COMPETITOR HAD ALREADY OFFERED AND I TOLD HER TO DELL IT. THEN WITH MONEY IN HAND, WE STARTED LOOKING FOR A REPLACEMENT. WE VISITED SEVERAL DEALERS AND LOTS AROUND TOWN AND EVERYTHING WAS MORE THAN WE WANTED TO PAY FOR WHAT WE WOULD GET. MY WIFE HEARD AN AD ABOUT DEMO CHEVY EQUINOX'S ON SALE A MOUNTAIN VIEW CHEVROLET. WE DROVE ONE BUT IT DID NOT HAVE THE OPTIONS WE WANTED. ONE OF THE OTHER SALESMAN, WE WERE WORKING WITH JOHN SPENCER, POINTED OUT A USED EQUINOX THAT HAD JUST COME BACK FROM THE DETAIL SHOP. IT HAD EVERYTHING ON IT WE WANTED. WE DROVE IT AND MY WIFE LIKED IT. TO SHORTEN THIS STORY, WE BOUGHT IT AT A VERY REASONABLE NEGOTIATED PRICE AND TOOK IT HOME THAT VERY DAY. SEAN STANDIFER IS THE FINANCE GENTLEMAN AND HE DID EVERYTHING HE COULD TO MAKE THIS TRANSACTION SMOOTH AS SILK. ALL IN ALL, THE WARRANTY WORK AND THE BUYING EXPERIENCE WAS VERY PLEASANT. I HIGHLY HIGHLY RECOMMEND BOTH THE MOUNTAIN VIEW FORD AND CHEVROLET DEALERSHIPS. More
Good everyone was very professionals I a wonderful time buying my new vehicle I like to say thank you to Josh brewer and the rest at mtv I a wonderful time buying my new vehicle I like to say thank you to Josh brewer and the rest at mtv More
2 of my 3 vehicles for service at the same time My 2014 traverse has been in twice for the same problem. Malfunction in the radio. The only difference this time is the floor board under the gas peta My 2014 traverse has been in twice for the same problem. Malfunction in the radio. The only difference this time is the floor board under the gas petal was wet. My phone pairs then says my car is off when I'm in it. Both times they say no problem. They still have it. But I brought a video this time to prove there is a problem. Strangely my daughters car 2014 Cruze has the same problem. They say hers is fixed with a negative battery cable. Even her air wouldn't turn up or down. We also had to bring a video to prove there was a problem. Because they check the cars and say no problem. We are not making this up and I am disappointed with their reaction. The best part is Chris Morgan our salesman has tried to get this resolved for us. Even went to the back to observe for us. He has kept open communication the entire time for that we are very happy with. More
awesome Joanna was onsiderate of my time and found what I wanted. awesome people to work with. Joanna was exceptional, not pusht like my experience at othrr d Joanna was onsiderate of my time and found what I wanted. awesome people to work with. Joanna was exceptional, not pusht like my experience at othrr dealerships. Wonderful experience. I will go back and recommend to everyone More