Mountain View Chrysler Dodge Jeep Ram

Edward was great , finance guy sorry forgot his name was quick and very good and helpful, This was the first time a purchased a truck,car or suv by phone , Y’all have you act together, will send my friends quick and very good and helpful, This was the first time a purchased a truck,car or suv by phone , Y’all have you act together, will send my friends More

I have bought several jeeps and rams from this dealer. They have always treated me fair and honest. I recommend them to anyone looking for a new ride They have always treated me fair and honest. I recommend them to anyone looking for a new ride More

Awesome experience with Luis. He was very nice and extremely helpful. Thank you so much!! He was very nice and extremely helpful. Thank you so much!! More

The customer service here is definitely 2nd to none. Having a gentleman like Luis “FLUFF” to help us through the process was nothing short of phenomenal. I will always recommend this dealership and our Having a gentleman like Luis “FLUFF” to help us through the process was nothing short of phenomenal. I will always recommend this dealership and our good friend “FLUFF” to anyone interested in purchasing a new Ram, Jeep, Chrysler vehicles. More

Fluffy was great to work with and the process was fast and easy . This dealership is a great place to purchase a vehicle. I and easy . This dealership is a great place to purchase a vehicle. I More

Awesome service and professional experienced salesman,kind friendly and Knowledgeable. I rate this dealership salesman with top reviews forsure. salesman,kind friendly and Knowledgeable. I rate this dealership salesman with top reviews forsure. More

This by far was my best experience ever in any dealership. Everyone from sales to financing was very helpful. Would recommend to everyone. dealership. Everyone from sales to financing was very helpful. Would recommend to everyone. More

Edward was great salesman. Very educated and really wanted the best for my new truck. Very educated and really wanted the best for my new truck. More

Chris was extremely helpful as we navigated the sale of this car. He was never pushy or obsequious. He was polite and friendly. My experience with this dealership was very positive. Thank you so much. Ma this car. He was never pushy or obsequious. He was polite and friendly. My experience with this dealership was very positive. Thank you so much. Mary Whalen More

Happy coincidences is what the dealership called the oil filter housing failure 3 days after an oil change and a clip not being attached properly on the fuel line 5 days after the oil filter housing replace filter housing failure 3 days after an oil change and a clip not being attached properly on the fuel line 5 days after the oil filter housing replacement and deep cleaning of the underside of my car after the oil leak that caused my car to break down and spew fuel from underneath my car. They tried to convince me there is no way they were responsible for these problems and they tried to tell me Firestone was not a reputable repair shop the day after my car broke down on the side of the road (that’s how long it took them to answer my phone calls and emails…the next day) and they would not have paid for the 34 mile tow to keep giving them more opportunities not to end on a bad note. They probably won’t reimburse me for my last prepaid oil change, but I will never go back to Mountain View Chrysler Dodge Jeep Ram in Ringgold, Georgia. While I might not be able to prove they were the reason for these failures, I can’t afford to keep paying them for chances to prove that they were not. They insulted us, made my wife cry, then had us sit in the lobby for 30 mins why the General Manager, Service Manager, and service member who insulted us tried to figure out how to try and make us happy and keep giving them our business, it almost worked till my car started spewing fuel which could have caused a fire and would have totaled my car or worse, and left me standing on the side of the road. Conner was the only bright spot in that service department and he’s the youngest member of the service team. Firestone repaired my car by 9am this morning after dropping it off 30 mins before closing. The dealership had my car from 45 mins before closing on a Tuesday night and I did not have it back till Thursday morning after calling them over 10 times Thursday morning with no return calls, only a text saying it was ready and they over charged our checking account over the weekend and had to refund us but not before putting us in the negative and not being able to pay the auto debits that came out yesterday morning. Hard lesson but one I’m not doomed to repeat. More