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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
433 Reviews
Call Service Center (877) 827-5667

433 Reviews of Mountaineer Honda - Service Center

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May 06, 2025

Jordan did an excellent job in a timely manner. However, the speed of service by the mechanics could be improved. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 06, 2025

This dealership and service workers have been wonderful to work with. I have been going to them for the last 7 years. More

by kelsolynnhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 05, 2025

The service was very professional and all good and I am very satisfied and Thank You! More

by e_throck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know, but was in service
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May 05, 2025 -

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 04, 2025

Jillian is always such a help and always has a smile on her face. She is wonderful to work with! More

by bnmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2025 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 03, 2025

Very helpful and professional. Jordan really did a great job getting our service done in the time requested. More

by pearlgert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 03, 2025

Jordon was very knowledgeable, courteous and professional. More people like him are needed in service positions everywhere. More

by frankthebish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 03, 2025

Service was prompt. Employees were friendly, polite, and very knowledgeable. I felt my car was in professional hands. More

by mttenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Lasure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 03, 2025

Vicky King was attentive to me as a customer, she did a good job. But service took a long time for oil and tire rotation 3 hour wait More

by ritchiesheriff
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Mountaineer Honda responded

Thank you for your feedback for our service department. We will share your comments with Vicky and the team, and we apologize for the long wait. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 02, 2025

Quick response to my need for service that day, my tire had a slow leak. The service department was able to accommodate my need quickly. More

by kerri.smith42493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 30, 2025

Just purchased a battery 2 years, 1 month ago. Was to the dealership about two weeks ago to have work done on car and it was indicated my battery was low. I came back to let them test battery ag More

by JUSTDISPATCHN4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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