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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews

431 Reviews of Mountaineer Honda - Service Center

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March 10, 2025

They always seem friendly and willing to help. Waiting area and restroom are always clean. More

by ljreeder68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Mar 11, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 09, 2025

Mountaineer Honda is a diamond in the rough. The staff were accommodating, helpful and knowledgeable. It'll be my pleasure to work with Mountaineer again in the future More

by schmanskep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Mar 09, 2025 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 08, 2025

had car in for a factory recall, Jordan got me in and out quickly on a very busy day, much appreciated! More

by jntay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 08, 2025

Service was great. The headlight replacement took about 3 hours. My only problem was I had to rent a car to go anywhere. Jason was great. More

by jmeader0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Mar 09, 2025 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 06, 2025

Killian is great really goes the extra mile to help her customers. Is courteous, knowledgeable and helpful. More

by MYSKYASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 04, 2025

Jillian is always so friendly and helpful! We look forward to working with her each time we come over for routine service appointments. Two thumbs up!! More

by becwaltonwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mountaineer Honda responded

Thank you for the kind words for Jillian and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 04, 2025

Service was good thanks a lot in and out in no time will come back More

by rhoadesaaron
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 03, 2025

Jillian is always great to work with! She is always very friendly and communicates well. More

by kjbrugnoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 03, 2025

Great customer service…on-time and informative throughout the service appointment. Keep up the great work! More

by Boggs34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Mar 04, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 03, 2025

Jillian seems to remember returning customers which is surprising considering how many people she has probably dealt with. She is very friendly and keeps you updated if you are sitting at the dealership o More

by nikki_4244
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Mar 04, 2025 -

Mountaineer Honda responded

Thanks, Nikki, for sharing about your experience with Jillian here at Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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