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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews

431 Reviews of Mountaineer Honda - Service Center

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March 03, 2025

The dealership was very helpful in figuring out the problem with the vehicle. They fixed the issue. More

by gfc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 01, 2025

She was great and service was great but the waiting room wasn’t as clean as it use to be and the snacks weren’t as good as they use to be that was disappointing especially since you have to wait in there I More

by pudgeboyjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 26, 2025

This dealership has always been excellent in service and sales! I just purchased a 2025 Honda Passport! More

by Michelle Slaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience, Michelle! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 26, 2025

Would not recommend for after-warranty service. High price for oil and filter replacement, differential fluid replacement, similar high prices for engine air filter and cabin air filter replacemen More

by gkstemple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 25, 2025

Making the appointment was easy. The receptionist was friendly and very helpful. She was a god listener. More

by cclilly4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know the names, but everyone was very helpful and friendly.
Feb 25, 2025 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 24, 2025

Jillian was extremely helpful in arranging for the service of my Honda HR-V and explaining what was done to it. A great experience overall! More

by almalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Feb 24, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words for Jullian, and for taking the time to leave us this wonderful service feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 24, 2025

After driving this honda for 18K miles, I would NOT have purchased this vehicle. It's frustrating, annoying and often a challenge on long trips. Who builds a 2025 model without a nav or map??? Apparent More

by KDENNIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Feb 24, 2025 -

Mountaineer Honda responded

Thanks for your feedback on your recent visit to our dealership and thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 24, 2025

Everyone at this dealership is competent and cordial and well versed in customer service and satisfaction. More

by blackfork1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Feb 25, 2025 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 22, 2025

Very polite and gave good information about the service my car needed and the recall Explanation was concise and accurate. Kept me updated and let me know when service was complete! More

by hoffman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 21, 2025

Usually have excellent service. Last couple visits haven’t been the superior service I’m used to getting. Two visits ago I was scheduled an oil change and an inspection. I had an 8 More

by caeddy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Feb 21, 2025 -

Mountaineer Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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