431 Reviews of Mountaineer Honda - Service Center
Helpful technicians. Friendly service. Kind and respectful. I have been pleased each time I've interacted with this crew! Friendly service. Kind and respectful. I have been pleased each time I've interacted with this crew! More
They changed a part that was recalled and a week later a light comes on for repairs. Was quoted $160 to evaluated the code - called & talked to the service mgr - Mr. Urse. He apologized and said if it was r light comes on for repairs. Was quoted $160 to evaluated the code - called & talked to the service mgr - Mr. Urse. He apologized and said if it was related to the part they replaced there would be no charge. Well. It was because of that part! I was not charged and for the inconvenience I’m supposed to get a free oil change when that light comes on. This is the 2nd time I have left the service center and within a week, get a service light. Looks very suspicious that this happens. Love this CRV. Also got a call from a salesman wanting to know if I wanted to trade it in & could possibly get my payments down - I paid it off 2 years ago! lol. More
Very pleased with the service we have had with mountaineer Honda and the people there. mountaineer Honda and the people there. More
Joe Urse got me in and out and back to work! Keep up the excellent work! Keep up the excellent work! More
Very helpful and friendly. He explained all of my options and quoted prices for me. he also answered a few questions I had about my vehicle. He explained all of my options and quoted prices for me. he also answered a few questions I had about my vehicle. More
I stopped coming to the service department a few years ago because I couldn’t even get someone to answer the phone, The dealership has since changed ownership and this experience was very good. I showed ago because I couldn’t even get someone to answer the phone, The dealership has since changed ownership and this experience was very good. I showed up with an urgent car issue. It was fixed the next day and my car has been running great! Good communication before, during, and after! More
Jordan was helpful, professional and customer focused. I have always had good service with this dealership. I have always had good service with this dealership. More
Very nice at check in. Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! More
Rebecca Richard’s was such a good salesperson. She understood my concerns and helped to select the best options for us. Rebecca went above expectations and brought a car we were interested in fr She understood my concerns and helped to select the best options for us. Rebecca went above expectations and brought a car we were interested in from another lot. It has been a smooth experience for us to purchase this vehicle. I appreciate the dealership fixing the the low tire sensor for us. My daughter loves her car. More