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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews

431 Reviews of Mountaineer Honda - Service Center

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February 21, 2025

Helpful technicians. Friendly service. Kind and respectful. I have been pleased each time I've interacted with this crew! More

by banddludwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 21, 2025

They changed a part that was recalled and a week later a light comes on for repairs. Was quoted $160 to evaluated the code - called & talked to the service mgr - Mr. Urse. He apologized and said if it was r More

by debbiez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Urse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mountaineer Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 20, 2025

Very pleased with the service we have had with mountaineer Honda and the people there. More

by mpeterman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 20, 2025

Excellent service. Very friendly. Explained in detail all service completed Would definitely recommend to others More

by KLOUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Feb 20, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 18, 2025

Joe Urse got me in and out and back to work! Keep up the excellent work! More

by Peter Pedula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Mountaineer Honda responded

Thank you, Peter, for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 17, 2025

Very helpful and friendly. He explained all of my options and quoted prices for me. he also answered a few questions I had about my vehicle. More

by growan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Feb 17, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. Jason and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 16, 2025

I stopped coming to the service department a few years ago because I couldn’t even get someone to answer the phone, The dealership has since changed ownership and this experience was very good. I showed More

by stuartandcherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Feb 16, 2025 -

Mountaineer Honda responded

Stuart and Cherie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 14, 2025

Jordan was helpful, professional and customer focused. I have always had good service with this dealership. More

by ccritch608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 14, 2025

Very nice at check in. Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! More

by arohrbaugh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Feb 16, 2025 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 13, 2025

Rebecca Richard’s was such a good salesperson. She understood my concerns and helped to select the best options for us. Rebecca went above expectations and brought a car we were interested in fr More

by leighinwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone at the dealership treated us well and promptly. I apologize for not learning everyone’s names
Feb 13, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rebecca met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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