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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews

431 Reviews of Mountaineer Honda - Service Center

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January 29, 2025

Jason was extremely helpful throughout my inspection. I look forward to coming back in the future for more services More

by kathrynelgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Jan 29, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words, Kathryn, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 29, 2025

need to schedule recall on my passport and i was able to get a oil change etc More

by bubba4wvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 28, 2025

I found Jason, service advisor, to be very thorough and honest through the entire process. My Pilot had to have major repairs and Jason kept me informed throughout the entire process. More

by joshwvufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Jan 28, 2025 -

Mountaineer Honda responded

Thank you so much, Josh, for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 27, 2025

Jason was very helpful in getting me an appointment. Also, in reminding me about my free oil change, I was able to get two things done while there. More

by DPRICHMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Jan 27, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Jason and our team know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 27, 2025

Jillian was super helpful when I had a ton of issues with my car. She's a delight and I believe I will be taking my car here for maintenance from now on. Thanks! More

by almchik93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Jan 27, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 27, 2025

Jordan was amazing, professional and extremely helpful in the whole situation! I dropped off my vehicle and wasn't able to pick ot up due to failing a frame recall. Jordan and coworkers were knowledgeable on More

by ROXIE.MONTGOMERY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Mountaineer Honda responded

Roxie, We are delighted to hear Jordan provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 25, 2025

He explained the importance of following up on a vehicle recall when the parts become available, for safety. More

by bglehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 25, 2025

Jordan did a great job helping to get our Honda back on the road after the freeze! More

by cavins1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words for Jordan and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 24, 2025

Very helpful in changing my appointment three times because of the weather. Listened to my problem and asked questions to fully understand what was going on. In and out fairly quickly and was checked More

by MAALKIRE2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 23, 2025

Jillian is so friendly and nice! She is so helpful ! I love having her as my service person! More

by ellylou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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