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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews
Call Service Center (877) 827-5667

431 Reviews of Mountaineer Honda - Service Center

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November 22, 2024

Service rep was responsive and courteous and resolved all last minute issues in a very timely manne More

by rswiger07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 22, 2024

Awesome service! Always happy with the service and friendly employees! Looking forward to the next service! More

by stacybolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Nov 25, 2024 -

Mountaineer Honda responded

Thank you for your very kind review, Stacy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 21, 2024

Excellent customer service for my oil change and tire rotation. Thanks for the prompt care. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us, William. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 20, 2024

The Service Staff seemed knowledgeable and curtious. Service finished within an hour. Gave suggestions for next visit More

by wvhoytmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Nov 20, 2024 -

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 19, 2024

The experience was great and simple. Nothing extraordinary happened but the overall visit was as expected and the people and dealership delivered. More

by jared.davis.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Nov 19, 2024 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business, Jared, and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 19, 2024

Friendly staff, appointment was scheduled quickly, and the needed services were completed as promised. No long wait times. More

by KEE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Nov 19, 2024 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 19, 2024

Friendly staff very knowledgeable clean and neat waiting room lots of nice cars on the lot More

by travlyn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Nov 19, 2024 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 18, 2024

Great experience! ! Advisor was great. I was out of there in under an hour! Top notch service More

by jmaglowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Nov 19, 2024 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 16, 2024

Jillian is a very good person she help u with all your needs she very polite know what she is doing More

by j.l.puffinbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Nov 18, 2024 -

Mountaineer Honda responded

Thank you for the kind words for Jillian and our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 14, 2024

Staff was courteous. Work was performed as asked, and in a timely manner. Very pleased. More

by stephphotofreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Nov 15, 2024 -

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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