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Mountaineer Honda - Service Center

Bridgeport, WV

4.7
518 Reviews

518 Reviews of Mountaineer Honda - Service Center

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December 06, 2024

On time and efficient friendly good communication skills and explanations all employees helpful and concerned with good service More

by phyllis.hinterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Mountaineer Honda responded

Thank you, Phyllis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 05, 2024

Pleasant staff, good service. I wish the service wait time was less, but it was busy the day I was there. More

by bkwrm412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
Dec 06, 2024 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 05, 2024

Outstanding service provided by Jordan Calloway and fast efficient tech Matt Carroll. The only concern was lack of communication updates on a four month part back order. More

by bmoreno1034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright, Jordan Callaway
Dec 06, 2024 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 05, 2024

Jillian is always amazing, friendly, and helpful. Mountaineer Honda is great at communication and providing efficient service. More

by JESSICAGREGG17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that Jillian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 03, 2024

Great service, prompt and professional people who respond with courtesy and kindness to us older folks. More

by bruceh6147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Dec 04, 2024 -

Mountaineer Honda responded

Bruce, It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 02, 2024

It is great that anytime I call, they get me in quickly. There Service is top notch More

by Cathey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Mountaineer Honda responded

Hi Cathey: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 02, 2024

They are very kind and very helpful. I got my car in quickly for the oil change. More

by mmriscin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 01, 2024

Making an appointment was easy, and the employees were very professional. The service to my car was excellent. More

by mjspata4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Callaway
Dec 01, 2024 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 01, 2024

They got my car in quickly and the entire process was easy and fast. No complaints. More

by ckwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
Dec 01, 2024 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 30, 2024

Excellent professional service. Very helpful, explained recommended services and costs and allowed me to decide what I should choose to have completed More

by jabec105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright, Jordan Callaway
Dec 01, 2024 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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