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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
517 Reviews
Call Service Center (877) 827-5667

517 Reviews of Mountaineer Honda - Service Center

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November 13, 2024

Parkway Honda in Dover, Ohio takes 2 hours. Y'all took 20 minutes. Thank you so much. More

by sarah.smith4176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright, Jordan Callaway
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Nov 14, 2024 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 13, 2024

I had a state inspection performed here. The service advisor was super polite and took care of me quickly. They had me in and out in no time. A list of suggested services was provided, but t More

by grillheadxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
Report | Print
Nov 14, 2024 -

Mountaineer Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 13, 2024

Jillian was very helpful explaining how getting service at Mountaineer Honda is handled. She went over the results of my service which I appreciated. The waiting area was clean and comfortable. More

by budhooton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Mountaineer Honda responded

Thanks for sharing about your experience with Jillian here at Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 12, 2024

Jillian is always so helpful! She is very efficient when scheduling my appointment. She takes great care of me! More

by clintnjul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Mountaineer Honda responded

Thanks for sharing about your experience with Jillian here at Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 12, 2024

Good Job. I'll be bringing in our other vehicle for routine maintenance next month. More

by crc1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, but I didn't get anyone's name. I was surprised about the need for the brake repair.
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Nov 14, 2024 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 12, 2024

Good job . Quick and easy. In and out in about an hour. Happy with the service. More

by jackwood12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
Report | Print
Nov 12, 2024 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 12, 2024

She was wonderful, took care of my business and was very cheerful she answered all my questions and took care of my business very well More

by carderde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 11, 2024

Had wonderful service. Will come back for future service. Thank you for great great service. More

by banchjod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 11, 2024

Jason is very courteous and knowledgeable. Car was serviced quickly. Waiting room was very clean. More

by jandrews15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Nov 12, 2024 -

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 09, 2024

The service personnel were fantastic- one thing that could be improved is the surcharge for credit cards when paying….I should not be charged this fee. More

by beadmomma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
Report | Print
Nov 11, 2024 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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