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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
474 Reviews

474 Reviews of Mountaineer Honda - Service Center

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May 20, 2025

They gave me a good on tires and kept me well informed about my car More

by WILSONFRAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 20, 2025

Excellent service department. Techs are very helpful and knowledgeable. Would definitely recommend to friends and family. More

by jmgk07101070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 20, 2025

Pre-scheduled appointment that went smooth with no problems. Professional and friendly service as always. More

by shandalcasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 20, 2025

Service was explained to me well and was updated on service throughout the day. Jillian was amazing More

by kimberlybaldwin1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 19, 2025

Very quick & easy process. Was done in a timely manner. Vicky was a great associate. More

by jennifermetheny84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 19, 2025

Vicky was very friendly and efficient. She answered all my questions and reviewed all the details about my service and what might be due per mileage for the next service in the fall. She More

by cwdavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 19, 2025

Excellent service very knowledgeable and efficient work. Highly recommend your service department to anyone who need car repairs More

by frankthebish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Mountaineer Honda responded

Thank you, Frank, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 17, 2025

Great service. Friendly! Helpful! The repair was completed quickly and smooth repair. Very considerate staff. More

by retmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Lasure
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 15, 2025

I would like to thank you, Vicky, for being considerate by understanding the customer's situation and accepting the work past the hours. In addition, she has been very kind and polite despite her hectic sc More

by RAINE121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mountaineer Honda responded

Raine, thank you for your business and this review. We're happy that Vicky and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 12, 2025

I purchased lifetime oil changes when I bought my car. Mountaineer says they do not have to honor that purchase. I will consider that when I buy my next vehicle. More

by papwoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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