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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
483 Reviews

483 Reviews of Mountaineer Honda - Service Center

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September 25, 2024

I did a drop off and pick up …and by 9am they had already called me that it was done and super nice when I picked it up More

by kalicokelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Sep 26, 2024 -

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 24, 2024

As a new dealership, everything was fine. The service was done as I normally would have been served by the previous owners. Jillian is a very personable employee. She always goes beyon More

by dpethtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Sep 26, 2024 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear that Jillian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 21, 2024

Usually good, however recall work to replace fuel filter left a fuel spill inside the car cabin and was heavily sprayed with "new car spray" to mask it. Was unable to return for cleaning as I needed the More

by iamjenks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jillian Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mountaineer Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 20, 2024

It was perfect they took care of my issue and fixed the problem in a timely manner More

by kkd78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Sep 22, 2024 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 17, 2024

They did what they were suppose to do in timely matter and that’s all I ask More

by TEDVANSCOY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Cochran
Sep 17, 2024 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ted, and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

Service personal was helpful and did her job very well Explained things . Need more like her More

by jspata4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

We always get friendly service. They get the job done right the first time. Dependable. More

by jwfurbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Mountaineer Honda responded

It's great to hear that Jillian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

Jillian Manning keeps me informed about the time the repair is taking. She is friendly and answers any questions I have. She explains the cost of the service. The other team members are friendly and hel More

by ELEANORMACLEAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Mountaineer Honda responded

Eleanor, Thanks for sharing your thoughts about your experience with Mountaineer Honda. Jillian and our team appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 14, 2024

My appointment was scheduled timely and service was professional. I appreciated the service provided by Jillian. More

by alhawks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Jillian was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 13, 2024

They are prompt upon arrival. They keep me informed if something comes up while I’m waiting. They’re very friendly. More

by kleighupco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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