Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews
Call Service Center (877) 827-5667

431 Reviews of Mountaineer Honda - Service Center

Sort by
March 19, 2025

They were great. Had factory recall and was taken in with professionalism. Very pleasant to work with. More

by clopop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Mar 19, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 19, 2025

Jordan was very easy to deal with, had 2 factory recalls that took two and a half days to complete, Jordan was able to provide me with a loaner and kept me informed of the work being done. More

by martyanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Mountaineer Honda responded

We are very happy to hear that Jordan was provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 18, 2025

3/17/2025 I would rate Jason Albright a 5 on a scale 1 to 5. Very professional and helpful. He saved me. I had a tire leaking air and he worked me in. Thanks, Dan Baney More

by N121b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Mar 18, 2025 -

Mountaineer Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Jason, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 18, 2025

Dealership and sales representative Bill were accommodating, helpful and willing to go the extra mile to please the customer. I look forward to years of quality service and a pleasant ride. More

by Sandra Ireland
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Mar 18, 2025 -

Mountaineer Honda responded

Thank you, Sandra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bill and our team met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 18, 2025

Always get excellent service from the service dept. Very helpful and always inviting when you bring your vehicle in for service. More

by susandeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Mountaineer Honda responded

Susan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 18, 2025

Excellent Service! Jillian Manning was professional wonderful in keeping us informed about our vehicle. Keep up the great work! More

by lynnmarie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Lynn, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 18, 2025

Fast turnaround for a weekend service. .Clean waiting area. Curious service from the beginning till the end. More

by TRUCKERDOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 17, 2025

Very courteous and professional and did the work in less time than projected. I appreciate the timely service More

by marylindamood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Mountaineer Honda responded

Mary, Thanks for sharing your thoughts about your experience with Mountaineer Honda. Jillian and our team appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 17, 2025

Have bought 4 Honda's here and they have treated us right! And service is exceptioal. More

by teterscampwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Mar 18, 2025 -

Mountaineer Honda responded

It has been a pleasure serving you, again! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we appreciate you being a loyal customer! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 17, 2025

Staff is great but waiting area needs a major refresh, furniture is worn out and uncomfortable. More

by vinedpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Mar 18, 2025 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy Jason and our team was able to serve you and demonstrate our commitment to great service. Your feedback is important to us, thank you for bringing this to our attention. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

1
...
7
8
9
...
44