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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews
Call Service Center (877) 827-5667

431 Reviews of Mountaineer Honda - Service Center

Sort by
March 14, 2025

The service was good and prompt. Jillian was very helpful with my questions and appointment. More

by gfc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Mar 16, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 14, 2025

Service staff member was very efficient and effective. He explained recall specifics, and gave me a time estimation. Very helpful. More

by kuba_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
Report | Print
Mar 16, 2025 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 14, 2025

Jillian is supper nice and very knowledgeable. They got my car repaired in a timely matter. More

by P
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear that Jillian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 14, 2025

The staff at Mountaineer Honda is so helpful. They have you in and out as quickly as possible and let the customer know of any service that is needed in the near future. More

by tdprice1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Mar 16, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 13, 2025

New ownership, but same great staff. Their service department is one of the best I have ever experienced. Always friendly and easy to work with. More

by caharris71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Mar 16, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 13, 2025

Loved her friendly attitude and quick response to messages. Knowledgeable and eager to help customers! Enjoyed working with her! More

by AMANDADOWNS1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Mountaineer Honda responded

Amanda, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Sierra and our team can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 12, 2025

They are always great to deal with for sales or service. Thank you for all of the help More

by melindamayle5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Mar 13, 2025 -

Mountaineer Honda responded

Melinda, Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 11, 2025

Easy to get an appointment. Jillian was very nice and helpful . However, I think the service charge (labor) was too expensive for the maintenance I had done. More

by SANDRA.GARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Mountaineer Honda responded

Thank you for your business and this review, Sandra. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 10, 2025

Jillian is efficient, helpful and knowledgeable. It was a smooth, easy transaction. She broke down all work and everything I needed. More

by rlaw64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jillian and our team met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 10, 2025

We had a recall done and everything went fine. Jillian was very knowledgeable and helpful More

by pennyg60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Report | Print
Mar 11, 2025 -

Mountaineer Honda responded

We are very happy to hear that Jillian and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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