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Mt. Ephraim Chrysler Dodge

Mount Ephraim, NJ

3.8
2,377 Reviews

620 N Black Horse Pike

Mount Ephraim, NJ

08059

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2,377 Reviews of Mt. Ephraim Chrysler Dodge

December 31, 2025

Kalib had great Custamer service. But the loan office changes the term of my lease after we discuss what I wanted. I didn't know until I got my first statement so I was in pleased wit More

by pearltinvest
Recommend Dealer
No
Employees Worked With
Kalib
Jan 09, 2026 -

Mt. Ephraim Chrysler Dodge responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 31, 2025

Dropped my vehicle at 8 am for engine light and called at 3pm for update and they haven't touched my vehicle yet and told me to come get it and I can reschedule More

by tahirasantana
Recommend Dealer
No
Dec 31, 2025 -

tahirasantana responded

They told me the diagnostic person was busy and wasn’t able to look at my vehicle and he apologized. However if I had waited for my vehicle I’m sure they would have had to look at it so what was the difference if I was home waiting.

Jan 09, 2026 -

Mt. Ephraim Chrysler Dodge responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 23, 2025

I drove in I waited they changed my oil done deal I walked around with some guys looking at some vehicles More

by Damonjr463
Recommend Dealer
Yes
Dec 23, 2025 -

Mt. Ephraim Chrysler Dodge responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2025

Everyone has been professional and courteous since Ive been dealing with mt ephraim Everyone has been professional and courteous since I been dealing with mt ephraim,, the wait is never too long and every More

by FATCATNATION50
Recommend Dealer
Yes
Dec 29, 2025 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2025

My tire pressure sensor was replaced free of charge. I had just bought the truck and was afraid I would be on the hook for the repair. The work was done quickly and incident. More

by njozzimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Dec 20, 2025 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2025

Very disappointed had a schedule appointment for 2 PM and spent two hours for what was supposed to be a routine oil change told the gentleman I had wheel spacers that can you please check the lug nuts to mak More

by MORALES.JOHN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole White
Dec 24, 2025 -

Mt. Ephraim Chrysler Dodge responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, John, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 18, 2025

I highly pleased withe the help But I had a major issue Because I have had my truck for less then 6 months and I am having major issues the transmission was bad I am get it replaced now I purchased the tru More

by Markese Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts, Tom McMullin
Dec 18, 2025 -

Markese Randall responded

highly pleased withe the help But I had a major issue Because I have had my truck for less then 6 months and I am having major issues the transmission was bad I am get it replaced now I purchased the truck for work and now I have been out of work for 3 weeks very hard time for me and to make this worse the person who sold me the truck Cam totally gave me false information leading me on a run around trying to get my correct paperwork and warranty for the truck and may I add had me on hold for an hour and never called me back till this day to apologize or give me correct information very displeased with customer service and aid and a very serious matter I did get in contact with Chris in the finance department and I was very pleased and grateful that he could assist me in this matter thank you Chris I appreciate you and I hope your team can find away to correct this matter and give me the respect and courtesy I deserve

Dec 18, 2025 -

Mt. Ephraim Chrysler Dodge responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mt. Ephraim Chrysler Dodge, we look forward to having you as a valued customer for many years to come!

December 18, 2025

Well I ask do they top off all fuilds in the vehicle with oil changed i was told yes I popped my hood today all my fuilds are not filled I didn't even have windshield wiper fuild in my car More

by Adubb6325
Recommend Dealer
No
Employees Worked With
Nick amanto
Dec 21, 2025 -

Mt. Ephraim Chrysler Dodge responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 17, 2025

Can not get help month half no more registered got a 100. 00 ticket j More

by joebaugh4642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack , Denise "Reds" Lombardi
Dec 21, 2025 -

Mt. Ephraim Chrysler Dodge responded

Thank you, Joe, for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 16, 2025

My salesman, Jack and the general manager were very courteous and professional. They were able to get me the deal I needed for the truck I wanted I would recommend to family and friends. More

by sirhc218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saleman Jack.
Dec 16, 2025 -

Mt. Ephraim Chrysler Dodge responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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