Mt. Ephraim Chrysler Dodge
Mount Ephraim, NJ
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2,377 Reviews of Mt. Ephraim Chrysler Dodge
I dropped my vehicle off for an issue so well known that there is actually a class action lawsuit against the company. Spoke to my sales rep when I dropped it off and told him that. He said that that’s grea there is actually a class action lawsuit against the company. Spoke to my sales rep when I dropped it off and told him that. He said that that’s great because that means that they already know what’s wrong with it and how to fix it.They had my vehicle for a week and drove it 100 miles (Not the 6 that they claimed on the paperwork). They claimed that they could not duplicate any of the issues that we are having. This isn’t the first time that they’ve claimed that. Our other vehicle had issues and every time we dropped it off for service, they would claim that they could not duplicate the issue. Magically 3000 miles after the warranty expired, that noise that we kept complaining about suddenly became a major transmission issue that we needed to get fixed for thousands of dollars. I used to be a huge fan of the Dodge brand but now I am starting to think that maybe I was wrong about them. More
As soon as I sat down I was greeted and handed off to Stanley and was very much taken care of. He made me feal welcome and wanted and absolutely handled everything professionally and would recommend him Stanley and was very much taken care of. He made me feal welcome and wanted and absolutely handled everything professionally and would recommend him to anyone shopping for a Dodge. More
Took a month for my AC to get fixed correctly (had to take back sane issue/ not fixed) and then i get it back with cruise control not working. Drove it to the shore and back and it still won't reset. take back sane issue/ not fixed) and then i get it back with cruise control not working. Drove it to the shore and back and it still won't reset. I'm actually afraid to bring it back to you guys. 8/26/25. One service tech said one thing the other service manager says another thing that was going on with my vehicle...not good! Again I'm afraid to bring it back to you guys my cruise control does not work now More
Set up appointment to bring my 2010 Town and Country van in for recall of an airbag emblem after several notices sent to me. The day before I received a text to confirm appointment for 8/21/25 at 8am. When in for recall of an airbag emblem after several notices sent to me. The day before I received a text to confirm appointment for 8/21/25 at 8am. When I arrived I was told they did not have emblem in stock. They knew I was coming in for a week and confirmed day before. The emblem should have been there for the recall. Very disappointed. I left after waiting an hour only to be told they didn't know how long I needed to wait. Not acceptable. More
He was professional, courteous described the work that was needed let us know pricing and what work we wanted done. Overall we were very satisfied with the service of your dealership. Thanks for the exper was needed let us know pricing and what work we wanted done. Overall we were very satisfied with the service of your dealership. Thanks for the experience. More





