Mt. Ephraim Chrysler Dodge

Money and run Mislead about price from the beginning,,after spending over 50000 they won't return a single phone call,won't be returning or referring anyone ,no cou Mislead about price from the beginning,,after spending over 50000 they won't return a single phone call,won't be returning or referring anyone ,no courtesy or respect after you buy the vehicle,terrible staff from Internet sales (Zack) to sales (Joe) to sales manager (mike m) . More

Don't buy from this dealer I went to this dealer because a friend of mine said it was good. I went there and the place was very UN-organized. I went out to look at the Ram 15 I went to this dealer because a friend of mine said it was good. I went there and the place was very UN-organized. I went out to look at the Ram 1500. I really like this truck and did end up buying it. I went on the test drive and I asks about the GPS navigation. The truck didn't have it but was ready for it. The salesman told me he would get that in my deal. I later found out that it wasn't part of my deal. when I asks he said he never said that to me. When signing my paperwork I was left to do it myself at a table full of junk. The salesman was running all over the place. I thought buying a $47k truck it would of been a little more professional. It really felt and look like a used car lot. When I went to look at the trucks, I had to walk in the mud and cross a busy street. I have to say I will not recommend or buy another truck or car from this dealer. More

No parts available for repair?? I callled the service department on February 5th and scheduled an appointment for a warranty repair on February 15th. I told the staff member what I n I callled the service department on February 5th and scheduled an appointment for a warranty repair on February 15th. I told the staff member what I needed done and she advised me of some things I needed to do so the van would be ready for the service. So I get there at 8 am and Joe Guinea tells me he will need to check to see if they have the parts. Excuse me, check for parts for an appointment I made 10 days ago? So I wait; and guess what...no parts! 10 days is plenty of time to order the necessary parts. Now I understand people make mistakes, but he didn't even apologize! He just plainly told me he would call when the parts come in. At least make an attempt to offer an apology on behalf of the company! Highly disappointed in this service department! More

Affordable Deals I don't make a lot of money and my car kept breaking down, so I wanted to just get a brand new car to avoid having to worry about issues driving since I don't make a lot of money and my car kept breaking down, so I wanted to just get a brand new car to avoid having to worry about issues driving since I commute all over for school and work. My monthly payment is affordable and I love the car. More

John did a great job! John was really concerned about us and was able to get us a great deal ! He fought to get us a payment that we were comfortable with, was not pushy! John was really concerned about us and was able to get us a great deal ! He fought to get us a payment that we were comfortable with, was not pushy! More

Friendly and knowledgable I was greeted in a friendly non aggressive way by Mr. Folbaum whose knowledge helped in my decision to get the T &C. The paperwork was ready very quic I was greeted in a friendly non aggressive way by Mr. Folbaum whose knowledge helped in my decision to get the T &C. The paperwork was ready very quickly and I appreciated the explanations of the documents. More

Came here from Turnersville Dodge, it was like night and day If you check Turnersville Dodge youll see how I really feel, however, after being there and the childish games they played it was like night and day c If you check Turnersville Dodge youll see how I really feel, however, after being there and the childish games they played it was like night and day coming to Mount Ephiram Dodge. I got the brand new 2016 Ram Big Horn for exactly the price I asked for. There was no back and forth bickering. I came in and told them what I wanted and they put the keys right in front of me. I would definitely recommend. They just got a customer for life. John Made the experiance worth it with knowing that I've already been shopping and knew what I wanted for what I wanted and he gave it to me. More

I had a fantastic experience at this dealership. I purchased my first car yesterday and I was lucky enough to have Chris Bowe. He went above and beyond to ensure I was able to get the car I wanted. M I purchased my first car yesterday and I was lucky enough to have Chris Bowe. He went above and beyond to ensure I was able to get the car I wanted. Many car salesmen get a bad reputation for pressuring people to buy cars they cannot afford or adding additional things they do not need in order to get a higher commission, however Chris Bowe never made me feel pressured. He did not make me or my father feel like just another sale. He worked hard to work within our means to get a car that day. I can't say enough nice things about Chris. I would recommend everyone to request Chris Bowe when purchasing a car at this dealership. The man from fiancé was very helpful as well, unfortunately I did not grab his card and I do not remember his name. However he was very helpful and helped us figure out the best payment plans for my income. More

Excellent Customer Service!!! Working with the Mount Ephraim Chrysler Team was one of the best and easy buying experiences I have ever had. They did an excellent job from the mi Working with the Mount Ephraim Chrysler Team was one of the best and easy buying experiences I have ever had. They did an excellent job from the minute I walked into the dealership. Very down to earth no pressure environment. Alex Epshteyhn and Steven Folbaum both ensured I had a "10" experience. Excellent Customer Service!!! More

Easy to deal with Great working with Dave Miller in the purchase of used minivan. Everyone was helpful and friendly. Good to meet everyone in the showroom. First time t Great working with Dave Miller in the purchase of used minivan. Everyone was helpful and friendly. Good to meet everyone in the showroom. First time there. More