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Mt. Orab Chevrolet

Mount Orab, OH

Overview
Reviews
Vehicles
4.3
14 Reviews
We'd like to welcome you to the Mark Williams Auto Group family. In this video, you'll learn a brief history of our company, what we believe in, and what you can expect in the future. Starting all the way back. In 1992, we purchased Beechmont Ford, making it the first store that launched our company. After three decades in business, we have managed to grow that store into one of the region's top performing dealerships. We also have a body shop and a full service insurance agency that operates within Mt. Orab Chevrolet. In 2015, we added the Mount Orab auto mall to our group. This project was built from the ground up and includes Mount Orab Ford and, Mount Orab,Chrysler, Dodge, Jeep and Ram. As those stores continue to grow, we plan to add more franchises to the Auto Mall. We have seen incredible growth in Mount Orab and are beyond excited to see what the future holds for that awesome community. In 2023, we added Cincinnati’s very own Woody Sander Ford, which we renamed “Queen City Ford” as an ode to the metro area we were so excited to serve One of the most exciting things about the growth of our company is the opportunity that it provides the people that work here. Many of our sales managers started as salespeople who were given the opportunity to advance. The same is true in all departments. You may start with us as a lube technician, but we will give you the opportunities to advance all the way to a Master Certified Tech and beyond. A perfect example of this is our very own general manager for our Beechmont Ford location, Jeff Fithen. Jeff started with us as a salesperson and was given the opportunity to advance through various managerial positions before ultimately becoming our general manager. So, no matter what your position is, we have the tools and resources to help you become a professional in the automotive industry. Our mission statement is all dealership personnel will treat every customer as a potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customers' wants and needs. We work as a team and we believe that if we treat our customers and employees with respect and honesty, then they will stay with us. This philosophy has served us well and we are beyond excited to welcome you to the Mark Williams Auto Group family. Welcome to the team and we wish you all the best.
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210 Gabbard Way

Mount Orab, OH

45154

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Showing 14 reviews

October 18, 2026

They stood by their work and offered top notch customer service They have earned my trust, and I will return for all future repairs and service appointments More

by 4olivegrayson
Recommend Dealer
Yes
Employees Worked With
Maybe James?
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Oct 18, 2026 -

Mt. Orab Chevrolet responded

Standing by our work and providing attentive support is central to our service department’s approach. Knowing you’ve placed your trust in our team and will bring your Chevrolet Silverado 1500 back for future repairs means a lot to us.

October 17, 2026

switch all my cars here. every time i ask a question james , has got me the answer. they found a oil leak and water leak in one of my cars .Great customer service! More

by holcomb063
Recommend Dealer
Yes
Employees Worked With
James
Print
Oct 17, 2026 -

Mt. Orab Chevrolet responded

We’re glad our team could diagnose both the oil and water leaks during service on your Equinox. Hearing that our answers have been helpful each time means a lot to our service department.

October 14, 2026

Car maintenance after bought and good service I appreciate your good service, good communication, and time management! More

by AHIGENEYEJ
Recommend Dealer
Yes
Employees Worked With
James
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Oct 14, 2026 -

Mt. Orab Chevrolet responded

Knowing that our service, communication, and time management met your expectations is rewarding. We’re glad the maintenance on your Kia Sorento went smoothly for you.

October 07, 2026

In and out quickly, clear communication, friendly staff. The whole process was a breeze and will be bringing my vehicle back for routine maintenance. More

by sgrier1115
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 07, 2026 -

Mt. Orab Chevrolet responded

Knowing the quick service and clear communication met your expectations is rewarding for our service department. We’re glad the process felt effortless, and we look forward to caring for your vehicle during routine maintenance.

October 06, 2026

Poor communication, never felt the need to show concern that I was without a vehicle for 18 days and never found out what was actually wrong with my vehicle More

by RAINMAN5253
Recommend Dealer
No
Employees Worked With
James
Print
Oct 06, 2026 -

RAINMAN5253 responded

Very poor communication, they treat you like your a nuisance when just asking simple questions like, ETA’s when work would be completed, what’s actually wrong or diagnoses that are being done to fix your vehicle. My vehicle was completely in limp mode and shut down and when calling to ask how can I get my new vehicle to them that it was not there problem for me to figure it! That’s fine I did and got it to them, mind you I live 1.3 miles from them. They kept my vehicle for 18 days and about day 8 when calling they said that they are just starting it up every morning when they get there and see nothing wrong, they couldn’t give me a loaner car as well! Also mind you I bought the most expensive gap insurance plan they had that was to cover everything (which it don’t and do not let them talk you into it!) come day 18 I frankly went there and stated they need to figure something out since they haven’t worked on it for 10 straights days and was told got take it home and if it happens again they will see if they can find the problem then! Long story short they don’t care about you as a person or how something like this is affecting your day to day life without a car! Would never recommend anyone going here for such a important purchase in life

Oct 07, 2026 -

Mt. Orab Chevrolet responded

We’re sorry to hear about your experience. Being without your vehicle for 18 days is understandably frustrating, and we apologize that you felt there was a lack of communication and concern throughout the process. You should have had a clear understanding of what was happening with your vehicle and why it was taking so long. We appreciate you bringing this to our attention and would like the opportunity to review what happened and address your concerns directly. Please contact our Service Manager, Scott Ramp, at scottramp@mwagauto.com or 937-712-6122 ext. 6114 so we can look into this further and work toward a resolution.

October 03, 2026

Getting told ima being charged for a part after you guys had my motor apart 3 months ago and that somehow you guys are not responsible for the part that's now leaking or the trans that's slipping now or the More

by CODYJAMESHENSON
Recommend Dealer
No
Employees Worked With
James
Print
Oct 07, 2026 -

Mt. Orab Chevrolet responded

Cody, we’re sorry to hear you’re frustrated with your recent experience. We understand your concerns regarding the part, transmission, and paint, and we certainly don’t want you to feel like your concerns are being dismissed. We’d like the opportunity to review what was done during your previous visit, as well as the concerns you’re experiencing now, so we can better understand what happened and determine the appropriate next steps. Please contact our Service Manager, Scott Ramp, at scottramp@mwagauto.com or 937-712-6122 ext. 6114 so we can look into this further and work toward a resolution.

September 01, 2026

Came in to get an Oil Change. Got it written up quickly and had it done by the time I needed my car back. More

by Chandlerlong1229
Recommend Dealer
Yes
Employees Worked With
James Hensley
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Sep 01, 2026 -

Mt. Orab Chevrolet responded

Your mention of the quick write-up and timely return of your Hyundai Accent highlights our focus on prompt, dependable service. Hearing that it fit your schedule means a lot to our team.

August 22, 2026

Was able to get in conveniently and was helped immediately. In and out quickly The team was very helpful and understanding More

by Farmboy_howser
Recommend Dealer
Yes
Employees Worked With
James
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Aug 24, 2026 -

Mt. Orab Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 13, 2026

Very friendly and responsive. Patient as we looked at multiple vehicles over a few weeks. More

by WHITEAJ2
Recommend Dealer
Yes
Employees Worked With
Blake Stone and Brady Boling
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Aug 17, 2026 -

Mt. Orab Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mt. Orab Chevrolet.

August 11, 2026

Scheduling, check in, and the work went smoothly. Not impressed by a dealership that cannot estimate the price of an oil change accurately? Quoted 90, charged 97. Something about the system and recen More

by Agkbills
Recommend Dealer
Yes
Print
Aug 12, 2026 -

Mt. Orab Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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