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Mt Orab Ford Mercury
Mt Orab, OH
45 Reviews
We'd like to welcome you to the Mark Williams Auto Group family. Starting all the way back. In 1992, we purchased Beechmont Ford, making it the first store that launched our company. After three decades in business, we have managed to grow that store into one of the region's top performing dealerships. We also have a body shop and a full service insurance agency that operates within Mt Orab Ford.
In 2015, we added the Mount Orab auto mall to our group. This project was built from the ground up and includes Mount Orab Ford and Mount Orab, Chrysler, Dodge, Jeep and Ram. As those stores continue to grow, we plan to add more franchises to the Auto Mall. We have seen incredible growth in Mount Orab and are beyond excited to see what the future holds for that awesome community. In 2023, we added Cincinnati’s very own Woody Sander Ford, which we renamed “Queen City Ford” as an ode to the metro area we were so excited to serve.
One of the most exciting things about the growth of our company is the opportunity that it provides the people that work here. Many of our sales managers started as salespeople who were given the opportunity to advance. The same is true in all departments. You may start with us as a lube technician, but we will give you the opportunities to advance all the way to a Master Certified Tech and beyond. A perfect example of this is our very own general manager for our Beechmont Ford location, Jeff Fithen. Jeff started with us as a salesperson and was given the opportunity to advance through various managerial positions before ultimately becoming our general manager. So, no matter what your position is, we have the tools and resources to help you become a professional in the automotive industry.
Our mission statement is all dealership personnel will treat every customer as a potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customers' wants and needs. We work as a team and we believe that if we treat our customers and employees with respect and honesty, then they will stay with us. This philosophy has served us well and we are beyond excited to welcome you to the Mark Williams Auto Group family. Welcome to the team and we wish you all the best.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 45 reviews
February 28, 2026
arranged to look at a new Ranger by phone, drove 90 miles to look at the truck, got excuse it was out on loan would return to lot, waited over two hours never saw the truck, salesman was nice, Dealership wou to look at the truck, got excuse it was out on loan would return to lot, waited over two hours never saw the truck, salesman was nice, Dealership would not attempt to deal on the price, I guess they didn't need to sell anything. Sales Manager was an xxx to me and my wife, would never buy anything from this dealership. I wasted a lot of time and never even was able to see the truck. More
by Gary
Employees Worked With
Landen
February 27, 2026
While the buying experience was great tha actual car it's self has been nothing but a nightmare. , 2024 Ford escape bought it in Oct or 2024, has around 55k miles on it, yes it's a lot my husband works a lot self has been nothing but a nightmare. , 2024 Ford escape bought it in Oct or 2024, has around 55k miles on it, yes it's a lot my husband works a lot. A few months ago the car started slipping come to find out it needed a whole new transmission radiator heater. Cool thermostat and all the lines connecting all of the cooling system. We get the car back and a week later the car overheats gets towed to the dealership. We're a hose. Clamp failed. We picked the car up that day. Great! A week and a half later we lose heat. We had to put a gallon of antifreeze in it in less than 24 hours. Take it back to the dealership service department. Keeps it for 3 days. Pick it up. They tell us nothing's wrong with it. Must have been an air bubble, had it less than 24 hours and lose heat. Again, absolutely do not recommend a Ford escape. You do not recommend Ford service More
by minsturgill1984
Employees Worked With
Eric
January 17, 2026
RJ Taylor was a huge help with the purchase of our new Jeep. We stopped in, found one on the lot, and he made it a reality for us. He was so easy to work with and made sure we left with exactly what we wa Jeep. We stopped in, found one on the lot, and he made it a reality for us. He was so easy to work with and made sure we left with exactly what we wanted. More
by Natasha
Employees Worked With
RJ Taylor
January 24, 2024
We bought a used Ford Escape 2022. Nick Schumann was our sales person. He made us feel comfortable and helped us to get the price we wanted. Nick Schumann was our sales person. He made us feel comfortable and helped us to get the price we wanted. More
by lindahilgenberg
Employees Worked With
Nick Schumann
