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Mt Orab Ford Mercury
Mt Orab, OH
39 Reviews
We'd like to welcome you to the Mark Williams Auto Group family. Starting all the way back. In 1992, we purchased Beechmont Ford, making it the first store that launched our company. After three decades in business, we have managed to grow that store into one of the region's top performing dealerships. We also have a body shop and a full service insurance agency that operates within Mt Orab Ford.
In 2015, we added the Mount Orab auto mall to our group. This project was built from the ground up and includes Mount Orab Ford and Mount Orab, Chrysler, Dodge, Jeep and Ram. As those stores continue to grow, we plan to add more franchises to the Auto Mall. We have seen incredible growth in Mount Orab and are beyond excited to see what the future holds for that awesome community. In 2023, we added Cincinnati’s very own Woody Sander Ford, which we renamed “Queen City Ford” as an ode to the metro area we were so excited to serve.
One of the most exciting things about the growth of our company is the opportunity that it provides the people that work here. Many of our sales managers started as salespeople who were given the opportunity to advance. The same is true in all departments. You may start with us as a lube technician, but we will give you the opportunities to advance all the way to a Master Certified Tech and beyond. A perfect example of this is our very own general manager for our Beechmont Ford location, Jeff Fithen. Jeff started with us as a salesperson and was given the opportunity to advance through various managerial positions before ultimately becoming our general manager. So, no matter what your position is, we have the tools and resources to help you become a professional in the automotive industry.
Our mission statement is all dealership personnel will treat every customer as a potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customers' wants and needs. We work as a team and we believe that if we treat our customers and employees with respect and honesty, then they will stay with us. This philosophy has served us well and we are beyond excited to welcome you to the Mark Williams Auto Group family. Welcome to the team and we wish you all the best.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 39 reviews
October 29, 2020
Treated me very well. Truly kind people, every one I dealt with. Helpful, friendly, willing to go above and beyond. I was very happy to have chosen this dealership. dealt with. Helpful, friendly, willing to go above and beyond. I was very happy to have chosen this dealership. More
by jagilbert62
Employees Worked With
October 25, 2019
Lease buy out Came with my middle son (12) he originally picked out the color and model , I agreed with a lease short term, never owning a ford before... after 18 m Came with my middle son (12) he originally picked out the color and model , I agreed with a lease short term, never owning a ford before... after 18 months into I discussed early trade and there just wasn’t any viable options that worked for me . Last month of the lease and evaluation of my first ford I decided to buy the truck out of the lease , staff as always very polite and helpful my experience with MT Orab Ford has always been stellar and expedited. I proudly share my experience with friends family and neighbors on the Ford F-150 and display the vehicle in my driveway everyday clean shiny and dry as a badge of pride and the American way ! More
by RC Bridley
September 11, 2019
2019 f350 Very easy to deal with. Very knowledgeable able vehicle specifications. Very willing to bring in vehicles from there other locations for me to look at Very easy to deal with. Very knowledgeable able vehicle specifications. Very willing to bring in vehicles from there other locations for me to look at More
by Bhrson
August 24, 2019
The best Chad asked what we wanted and delivered! Was by far the best salesman we have ever been with would recommend and have recommended my Orab to everyone Chad asked what we wanted and delivered! Was by far the best salesman we have ever been with would recommend and have recommended my Orab to everyone More
by Bullock67
Employees Worked With
Chad neal
August 24, 2019
Best experience ever! This is the first time we had ever bought from this dealership, but certainly not the last. Brandon was awesome salesman to work with. Walking us thr This is the first time we had ever bought from this dealership, but certainly not the last. Brandon was awesome salesman to work with. Walking us through the sales process, very customer oriented. Then Doug in Finance was awesome , working out every detail & it didn't take all day. More
by Becky & Ray
Employees Worked With
Brandon Burdette / Doug in Finance
July 25, 2019
Great people and experience! Mt. Orab Ford is a very friendly and welcoming place. They let us test drive the car overnight and we’re very willing to work with us. This is not our Mt. Orab Ford is a very friendly and welcoming place. They let us test drive the car overnight and we’re very willing to work with us. This is not our first time buying a car here and I’m sure it won’t be our last. More
by Fordman
July 23, 2019
Great Experience Michael was an awesome salesperson. He was patient, not pushy or overbearing and was very knowledgeable for only working there for 2 months. Although Michael was an awesome salesperson. He was patient, not pushy or overbearing and was very knowledgeable for only working there for 2 months. Although I had to wait a little while to sign the paperwork, once in the finance office everything went very quickly. I love my new Ecosprt! More
by Janet123
Employees Worked With
Michael Hassman
July 09, 2019
They always take good care of my needs. All I need to do is call them and tell them what I am needing. If they do not have it they will find it for me. They send me the info on my purchase a All I need to do is call them and tell them what I am needing. If they do not have it they will find it for me. They send me the info on my purchase and set me up an appointment to stop in and pay for the vehicle and sign the documents. Always done and ready to make it quick and efficient for me. More
by Countryside
June 17, 2019
Purchase of new vehicle with add-ons. The face to face interactions went very well and sales staff honored the online discounted sale price of new F150 truck. Our online search for discou The face to face interactions went very well and sales staff honored the online discounted sale price of new F150 truck. Our online search for discounted price brought us back to the Mt. Orab Ford dealership near us. That surprised us as we were willing to travel afar. More
by Griz
Employees Worked With
Ron Shaffer, Brandon Burdette and Ashley (Add-ons service)
November 10, 2018
fast service to do oil change and rotate tires and check brakes and top off fluids was a good experience and was very nice and clean place to do oil change and rotate tires and check brakes and top off fluids was a good experience and was very nice and clean place More
by ter
Employees Worked With
michelle
