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Mt Orab Ford Mercury
Mt Orab, OH
45 Reviews
We'd like to welcome you to the Mark Williams Auto Group family. Starting all the way back. In 1992, we purchased Beechmont Ford, making it the first store that launched our company. After three decades in business, we have managed to grow that store into one of the region's top performing dealerships. We also have a body shop and a full service insurance agency that operates within Mt Orab Ford.
In 2015, we added the Mount Orab auto mall to our group. This project was built from the ground up and includes Mount Orab Ford and Mount Orab, Chrysler, Dodge, Jeep and Ram. As those stores continue to grow, we plan to add more franchises to the Auto Mall. We have seen incredible growth in Mount Orab and are beyond excited to see what the future holds for that awesome community. In 2023, we added Cincinnati’s very own Woody Sander Ford, which we renamed “Queen City Ford” as an ode to the metro area we were so excited to serve.
One of the most exciting things about the growth of our company is the opportunity that it provides the people that work here. Many of our sales managers started as salespeople who were given the opportunity to advance. The same is true in all departments. You may start with us as a lube technician, but we will give you the opportunities to advance all the way to a Master Certified Tech and beyond. A perfect example of this is our very own general manager for our Beechmont Ford location, Jeff Fithen. Jeff started with us as a salesperson and was given the opportunity to advance through various managerial positions before ultimately becoming our general manager. So, no matter what your position is, we have the tools and resources to help you become a professional in the automotive industry.
Our mission statement is all dealership personnel will treat every customer as a potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customers' wants and needs. We work as a team and we believe that if we treat our customers and employees with respect and honesty, then they will stay with us. This philosophy has served us well and we are beyond excited to welcome you to the Mark Williams Auto Group family. Welcome to the team and we wish you all the best.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 45 reviews
October 16, 2016
Fast and Friendly service Found a car on the internet and went in to see if I could get a better price. They found a few more rebates that saved me $5000 and I purchased the c Found a car on the internet and went in to see if I could get a better price. They found a few more rebates that saved me $5000 and I purchased the car. We were in and out in 2 hours and received 2.5% financing. More
by Shepgk
Employees Worked With
Ryan and Dave Bolender
October 16, 2016
Buying my 2016 F150 Had the best experience in buying my truck. Dave and Ryan Bolender were awesome!! I would recommend going there . Purchased in October 2016 Very en Had the best experience in buying my truck. Dave and Ryan Bolender were awesome!! I would recommend going there . Purchased in October 2016 Very enjoyable More
by Kevin
Employees Worked With
Dave Bolender Ryan Bolender
March 02, 2016
Excellent Dealership This was an excellent buying process, and very easy as well thanks the Mt. Orab Ford. I dealt mainly with Ryan and he was very helpful. The buying pro This was an excellent buying process, and very easy as well thanks the Mt. Orab Ford. I dealt mainly with Ryan and he was very helpful. The buying process was easier than I thought it could be. If they weren't so busy I would have been out of there a lot quicker. Will recommend anyone to go there. More
by fisher_b11
Employees Worked With
Ryan
November 25, 2015
Great value from great people Purchased a used vehicle in November, 2015. Auto was clean and price was very competitive. The salesperson who assisted me, Ryan Bolender, had all of Purchased a used vehicle in November, 2015. Auto was clean and price was very competitive. The salesperson who assisted me, Ryan Bolender, had all of the qualities you desire in a sales rep (e.g. honest knowledge of the product) and none of those you don't (e.g. being pushy). The purchasing process was smooth and I left feeling very good about the entire experience. I still do, More
by Dennis
Employees Worked With
Ryan Bolender
August 14, 2015
Outstanding customer service from salesperson Zach 31JUL2015 we purchased a vehicle from Mt. Orab Ford and salesperson Zach Kushner managed our purchase. The F150 is my first Ford purchase ever. We r 31JUL2015 we purchased a vehicle from Mt. Orab Ford and salesperson Zach Kushner managed our purchase. The F150 is my first Ford purchase ever. We received excellent and professional customer service from him and will recommend him to others. We were leaving on a trip that day and he managed to have a bed cover for us to purchase vs. having to wait for shipment online or go without it. He went above and beyond helping us through this entire process, thus making it a stress free transaction...something rare in the auto retail industry. He is an asset to the dealership. More
by Keanecoughlin
Employees Worked With
Zach Kushner
