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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.2
245 Reviews

245 Reviews of Mtn View Chevrolet - Service Center

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July 20, 2025

took my truck in i had done the spark plugs wires and coil packs i think they pulled the wire instead of housing on the spark plug n ripped the wire out so i had to get all new wires and spark plugs just More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yammonika Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Friendly staff, comfortable waiting area, and reasonable service time. Mtn View Chevy thank you for an enjoyable service experience! Nice work! More

by JJackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ean Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haven Sipsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Jeff was polite and expedited my oil change. I will be back while in thus area. More

by Mewl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

I have always been treated like family and anything I have a question about or need is always taking care of. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Haney
July 17, 2025

Great environment for no hassle from salesmen or service dept would recommend them people looking for a new car More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Compared to another local service center, this one is completely unorganized. Nothing is a priority for them. Not enough room available here to fully explain. More

by Angey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Falicha Newton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Mtn View Chevrolet responded

Angey, thank you for sharing your feedback — we’re truly sorry your experience felt disorganized and left you disappointed. That’s not what we want for any of our customers. We’d really appreciate the chance to learn more about what happened so we can address it directly and do better moving forward. Would you mind reaching out to us by phone or private message when it’s convenient for you? Your perspective would be very helpful to us. Thank you again for taking the time to let us know. — The Mountain View Chevy Team

July 15, 2025

Great service from the team at Mountain View, got it done quick and done well! More

by RICK@EPBFI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

She went over and above to get our “extended warranty” to cover us - a prior repair that should have been covered was a totally different experience. More

by JeffMillerHome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Always professional and courteous! Very good at keeping you informed on the status of vehicle. More

by staceydykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Giuliani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

This was my first time going to this dealership. I definitely won't be back More

by none25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Haney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't get a name but I did talk to some woman on the phone, who was rude when I called to get an update on my car.
Jul 14, 2025 -

Mtn View Chevrolet responded

We’re sorry to hear your first visit didn’t leave a better impression — that’s definitely not what we hope for anyone. We’d really appreciate the chance to learn more about what happened so we can address it directly. Would you mind sharing a bit more or reaching out to us and providing your name and good contact info via private message? Your feedback really does matter to us. — The Mountain View Chevy Team

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