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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.4
315 Reviews

315 Reviews of Mtn View Chevrolet - Service Center

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June 01, 2016

Amazing service I didn't purchase my 2016 silverado from Mtn.View but the service dept. Treated me like if I did, even though I was doing a GM warranty service visit. More

by HYDRANTINCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avid roach, Michael Ledford
Jun 02, 2016 -

Mtn View Chevrolet responded

Thank you for choosing our service department to take care of your vehicle! We're very happy to learn that you received the service and experience that you deserve. Let us know if there's anything else we can do for you!

June 01, 2016

#1 Chevy dealer with the BEST service staff! From the time I arrived by wrecker with my car after the engine failed, Jamie and everyone in the Service Dept was great to work with. Knowledgeable More

by KAHERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
Jun 02, 2016 -

Mtn View Chevrolet responded

Thank you so much for the 5-star review! We appreciate your business and would love to see you come back. Let us know if you have any questions or further comments!

May 25, 2016

Best dealership and best service! I am always 100% satisfied with my experience at Mountain View! The service team is always ready to greet you and get you everything that you need! Yo More

by hayl2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 25, 2016 -

Mtn View Chevrolet responded

Thank you so much for choosing Mountain View Chevrolet! We are glad to hear that your experience was a great one and we hope to see your friends soon! Come back and see us again in the future!

May 25, 2016

They did great with my car but why does it take so long They people were nice and the waiting area was nice and all but it took hour and a half and I had an appointment for 2:30 and didn't leave till 4pm More

by stuffy1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 26, 2016 -

Mtn View Chevrolet responded

Stuffy, Thank you for the kind words and for choosing Mountain View Chevrolet. Our service department is very thorough and wants to make sure that your vehicle is in tip-top shape before you take to the road again. We hope to work with you again soon!

May 23, 2016

Always professional and friendly! I always have a great experience when I get my car serviced. The staff is friendly, professional and the service is done while I wait. More

by bart2545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
May 23, 2016 -

Mtn View Chevrolet responded

Thank you for continuing to choose Mountain View Chevrolet for your service needs, bart2545! We are so glad that we continue to have the opportunity to work with you and your vehicle. Come back and see us again soon!

May 20, 2016

Bad communication I brought my vehicle in for routine service and a check engine light concern. Was only supposed to be in shop for a few hours. A few hours turned in More

by TCOOPERCARNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Harris
May 20, 2016 -

Mtn View Chevrolet responded

We are so sorry to hear that you feel the communication on our end was lacking during your recent service experience. We'd love to discuss your visit with you and speak to you about what we can do to improve. Please give Jimmy Clark a call at 423-266-0181. We look forward to speaking with you.

May 17, 2016

Oil Change the service team was nice and informative with suggested preventative maintenance tips. My vehicle was ready in a timely manner and I was surprised to More

by Christiepetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Mtn View Chevrolet responded

Christie, thank you for your positive review! We are happy to take care of your vehicle needs. Our goal is to make sure that you feel comfortable! We are always happy to give you vehicle tips, please feel free to reach out with any additional questions. Have a great rest of your week, and thanks for being part of the Mtn View Chevy family!

May 14, 2016

Oil change I was please with the service everyone was very professional and I did not have to wait long .And I was treated with respect and courtesy More

by BLOODBOY4THINF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Mtn View Chevrolet responded

We are happy to take care of you! Thank you for choosing us as your dealer and for your positive feedback. Let us know if there is anything else that we can do for you. We look forward to your future visits. Have a great week!

May 12, 2016

Pleased with service. My vehicle had to be boosted off, after it was boosted off it wouldn't cut off. I called Mountain View Chevrolet and was able to get my car in to be More

by SHERRYBP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ledford
May 16, 2016 -

Mtn View Chevrolet responded

Sherry, we are so happy to take care of you. Your safety and satisfaction are our number one priorities. Please let us know if there is anything else that we can do for you. Hope you have a great week! We look forward to your future visits.

May 11, 2016

oil change came in to get an oil change and Mr. Harris was diligent with a lot of knowledge about my vehicle and the time frame from which I was in there was to More

by MICHAEL18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 11, 2016 -

Mtn View Chevrolet responded

Hey Michael, thanks for your positive feedback! We look forward to taking care of your vehicle needs in the future. Please let us know if there is anything else we can do for you. Have a great week!

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