Mtn View Chevrolet - Service Center

Service of 2008 Malbu I thoufht that ihad scheduled an appointment to bring my car in for the 100,000 service. It was not on the books and Kevin assured me that it was not I thoufht that ihad scheduled an appointment to bring my car in for the 100,000 service. It was not on the books and Kevin assured me that it was not a problem and I asked if it could be ready by 1:00 pm. An additional recommendation was made that I had not taken the car in for. Car was ready at 1;00 and I was surprised at the total bill because I thought it would have been more for the work done. More

Great Service I dropped my truck off for regular maintenance. The service department was finished in no time. I expected to wait for over an hour, but this wasn't I dropped my truck off for regular maintenance. The service department was finished in no time. I expected to wait for over an hour, but this wasn't the case. Everyone was very polite and appreciative of my business. Overall, a great experience. I'm glad I bought my truck here. More

Oil Change Because service was quick and employees are respectful, friendly and good work qualities and have good attitudes. Always willing to assist. Never took Because service was quick and employees are respectful, friendly and good work qualities and have good attitudes. Always willing to assist. Never took too long. More

Good fast job for service. They were on time for my appointment. They finished my service in a reasonable amount of time. Service advisor was friendly. I did not like the two fu They were on time for my appointment. They finished my service in a reasonable amount of time. Service advisor was friendly. I did not like the two full grease handprints on my hood or the full greasy handprint on the drivers door. More

Adequate But Not Excellent This service appointment was something of a mixed bag of both Pros and Cons and so I shall share both: PROS: - Service performed quickly and effic This service appointment was something of a mixed bag of both Pros and Cons and so I shall share both: PROS: - Service performed quickly and efficiently - Appointment was available at next to no notice - Mechanic found a work-around to restore partial function to the broken part while they waited for the replacement part to arrive, so that I could keep the car. CONS: - Parts prices were on the high end of expected costs - Labor fee seemed unreasonably high - Bill did not correctly reflect services performed according to the mechanic's notes. My summary of this would be a good group of mechanics being let down by "service advisors" who do not apparently understand the meaning of the word service. I would say that if factory certified technicians are not worth an upcharge on parts and labor to you, do some research and find an independent and reputable mechanic instead of using the dealership. More

Friendly and professional service beyond e expectations Problem came about suddenly so I did not call ahead for a service appointment. I was greeted right away in the service department by Kyle. I explaine Problem came about suddenly so I did not call ahead for a service appointment. I was greeted right away in the service department by Kyle. I explained how my car was running. Kyle made a preliminary diagnosis of what he thought the problem was, the problem was covered by warranty. Kyle offered me a complimentary car to have and told me he would call me as soon as my car was ready. He called me at home that afternoon, told me I could come back that afternoon or the next day. I picked up my car the next morning, Kyle said the problem was what he thought it was and everything should be fine now. More

Helped me greatly Helped me get what I needed done . Helped get my oil changed and called me about my car. Stayed in touch letting me know the price . Helped me get what I needed done . Helped get my oil changed and called me about my car. Stayed in touch letting me know the price . More

Strouphauer I came in to get my Truck services. Just oil and tires rotated. Perry was the service advisor that helped me. Perry was extremely nice. It was long an I came in to get my Truck services. Just oil and tires rotated. Perry was the service advisor that helped me. Perry was extremely nice. It was long and my truck was ready. Thanks so much for your helpful service the Strouphauer More

Shaun Emory emailed me Shaun had let me know that it was time for my 3 month service. I called the service number and was greeted with a kind voice helping me set a time to Shaun had let me know that it was time for my 3 month service. I called the service number and was greeted with a kind voice helping me set a time to bring my car in. Upon arrival I was greeted in a professional manner and I went to the waiting room. About an hour later and we talked about the service they had performed on my vehicle and I was very satisfied. I payed for my services and was on my way. Excellent service with the professionals! More

Service Quickest service job ever done. As long as I have been coming to Mountain View Chevy, This is the best service I have ever Had. Quickest service job ever done. As long as I have been coming to Mountain View Chevy, This is the best service I have ever Had. More