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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.4
316 Reviews

316 Reviews of Mtn View Chevrolet - Service Center

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September 11, 2025

The service dept is great , but the parts manager has a attitude problem kinda thinks he is better than everyone else , short , not very professional.....what a jerk... More

by clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenesa Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Great service advisor great service all in all A+ and we are continue to let you all service my Silverado because you all like great place and like the courtesy that you get More

by BETONBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

We are always pleased with the level Of professionalism, kindness and honesty! Jeff is fantastic! More

by MJK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Giuliani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Very efficient, got me in for an oil change on short notice. Staff was helpful and good communicators More

by ROGERSPATRICK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

I had a great experience Felicia did an excellent job with my service lady love her More

by TERESAM0819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Muraski
September 02, 2025

I have paid $234. 30 for a diagnostic inspection for my 2014 ats Cadillac on the second visit. I was told nothing was wrong with it and it is driving better than ever. More

by Shirley D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Nixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Mtn View Chevrolet responded

Shirley, I understand how frustrating it must be to still be experiencing the same concern after investing both time and money into repairs. Our technicians have inspected your vehicle thoroughly, but so far we have not been able to duplicate the transmission issue you’ve described, and there are no warning codes present to guide us. That said, we absolutely want to get to the bottom of this for you. Please bring the vehicle back in as you mentioned, and we’ll continue working with you until we can identify and resolve the concern. Your patience is greatly appreciated.

Sep 05, 2025 -

Shirley D responded

I have brought the car back to you on the day i stated that i would. I have been sent another invoice by email in the amount of $234.30 again for the same inspection. I'm hoping that this is a generic invoice. I have explained that in order to duplicate the problem the car must be driven for at least 20 minutes. If you are not able to do this you will not get the same reaction that I'm describing. If I'm needing to get the car and drive it until the problem starts i guess that's what needs to happen.

September 01, 2025

Came in, concerns were verified, routine maintenance was performed, installed a tpms and re balanced my tires. Pretty smooth, straight forward experience. More

by ETHANGLAZIER8
Recommend Dealer
Yes
Employees Worked With
Matthew Giuliani
August 31, 2025

They did the work in a time matters . I will bring by car back to them More

by DENNISTAYLOR767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tenesa Nixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Barger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yammonika Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Giuliani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garren Lake
4.0
This rating includes all reviews, with more weight given to recent reviews.
River Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Very good Ms Newton took great car of me and would recommend my friends to go there More

by TRUCKENBRODTCRAIG
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Falicha Newton
August 30, 2025

Appointment was on time and met with a great greeting. Was asked if I had any questions. The service was great and timely. I will be using my view service department again. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.